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Review Of Vivanta Jammu City Centre0123401234

Hari Market, Jammu | 4.6 km drive to Jammu Airport

    User Rating & Reviews

    • everyone
    • women
    • group
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    • solo
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    4.1
    Very Good

    2781 Ratings

    excellent
    50%
    very good
    28%
    average
    12%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 2
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.2
    • Facilities4.0
    • Food4.1
    • Room4.2
    • Cleanliness4.3
    • Value For Money4.1
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    Reviews Summary

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    Guests have had a delightful experience at the property, praising its excellent location, just a stone's throw from local attractions and markets. The rooms offer comfort and cleanliness, ensuring a cozy stay. The staff receives high marks for their polite and helpful service, contributing significantly to a warm atmosphere. Guests particularly enjoyed the delicious food and diverse buffet options, especially during breakfast. Some minor issues such as slow room service and the occasional wait for amenities were noted but didn’t overshadow the overall positive experience.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    surender.

    Ambience, hospitality is excellent. House keeping and restaurant was good. To name few staff in restaurant were Manjula,Rajat,Raman and more. View from my window was superb. Me and my wife were impressed. My good wishes to all the staff who attended us.👍

    Travel Month: Sep 2025

    Room: Deluxe Room King Bed

    5.0

    comfortable sta

    surender.family

    It was a very comfortable stay. Special Thanks to the staff - Manjula, Rajat, Meshewar, Raman, Sushil, Ujla, Zaffar. They ensured that the stay was good.

    Travel Month: Sep 2025 (6-Night Stay)

    Room: Deluxe Room King Bed

    • user photos
    • user photos
    5.0

    Excellent Stay

    amandeep b.couple

    The stay was great. I had requested for room decoration and it was done beautifully. The room had view of Gurdwara sahib which added to the charm. The rooms are spacious and sheets were clean. Food was tasty. Staff was very polite and helpful. Definitely booking this property again.

    Travel Month: Sep 2025

    Room: Deluxe Room King Bed

    • user photos
    5.0

    Excellent Stay

    baazallah d.

    The staff was excellent

    Travel Month: Aug 2025

    Room: Deluxe Room King Bed

    5.0

    best stay so far in Jammu, must stay place

    shagun j.couple

    Comfortable stay and helpful staff, excellent service and polite staff . Best place to stay in Jammu.

    Travel Month: Aug 2025

    Room: Deluxe Room King Bed

    3.0

    feel like a ordaniary hotel not felt like 5 star property and facilities

    rishabh a.couple

    VIVANTA JAMMU IS NOT LIKE THAT THEY HAVE VALUE AND BRAND AFFILATED BY TAJ .. TOTALLY DISAPPOINTED BY VIVANTA JAMMU .. NO 5 STAR HOTEL VIBES HUHH

    Travel Month: Aug 2025

    Room: Deluxe Room Twin

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    • user photos
    • user photos
    4.0

    Great Experience

    rushika c.family

    Well experienced staff, they took good care of us. Good rooms, breakfast spread and an amazing experience overall!

    Travel Month: Aug 2025

    Room: Executive Room with Bathtub

    5.0

    Excellent Stay

    gopinath g.

    Ok

    Travel Month: Aug 2025

    Room: Deluxe Room Twin

    4.0

    A decent stay.

    anuradha s.family

    Stay is good here. The location is perfect, with railway station and airport in proximity. Food is good. Amenities could have been better as compared to other properties of Vivanta. We were not provided with iron and ironing board, room slippers were provided only for a single person despite of booking the room for 2 people. Notepad and pencil/pen missing. TV had very less or no channels. It was just a show piece. There were visible traces of dust on the floor at many places. However, the overall service was decent enough, good staff and great view from the window for a premium room.

    Travel Month: Aug 2025

    Room: Premium Room Twin Bed

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    • user photos
    • user photos
    5.0

    Excellent Stay

    mohsin m.family with 1 kid

    Nice experience with the hotel staff and good ambience. Enjoyed our stay with beautiful view in the morning and nice breakfast spread.

    Travel Month: Aug 2025

    Room: Executive Room with Bathtub

    • user photos
    • user photos
    4.0

    outstanding

    meenu a.solo

    the stay was nice and comfortable with the location of hotel being very centric. breakfast was nice. hotel overall was a good experience

    Travel Month: Jul 2025

    Room: Deluxe Room Twin

    5.0

    outstanding

    meenu a.solo

    the stay was nice and comfortable. the hotel location was centric . airport railway station and bus terminal is very near. the spa and food was great

    Travel Month: Jul 2025

    Room: Deluxe Room King Bed

    5.0

    Excellent Stay

    navneet s.business

    I had a very pleasant stay at Vivanta Jammu. I would especially like to acknowledge the restaurant staff Mansi, Komal, Tanshu, Ujla, Manjula, and Lokesh — for their exceptional service and hospitality. A special mention goes to Mansi, who consistently went out of her way to check on us and offer different food options. She even arranged special dishes upon request, making our dining experience truly memorable. I had a very pleasant stay at Vivanta Jammu. I would especially like to acknowledge the restaurant staff Mansi, Komal, Tanshu, Ujla, Manjula, and Lokesh for their exceptional service and hospitality. A special mention goes to Mansi, who consistently went out of her way to check on us and offer different food options. She even arranged special dishes upon request, making our dining experience truly memorable.

    Travel Month: Jul 2025

    Room: Deluxe Room Twin

    3.0

    Average Stay

    himanshu n.family

    Property is situated at center of the city. Though the property is well maintained but lifts and corridors always have stale smell. Rooms are ok and nicely maintained. Food quality is pathetic. We ordered dinner, 2 dishes were smelling foul and had bad after taste. Similar situation was for the breakfast buffet. Also thr is a shortage of staff which made us to wait for almost 40 minutes in room for luggage and similarly we waited for another 25 minutes for luggage during check out.

    Travel Month: Jul 2025

    Room: Executive Room with Bathtub

    5.0

    Vivanta Jammu

    aadit s.family with 1 kid

    Nice location , good clean rooms and good food swimming pool is on roof and a bit small , bar and restaurant are really good.

    Travel Month: Jun 2025

    Room: Executive Room with Bathtub

    2.0

    very poor experience

    junaid k.family

    the hotel is nothing like any other Vivanta, food is worst, breakfast options are very few, spa is highly shady. Must be avoided highly.

    Travel Month: Jun 2025

    Room: Deluxe Room King Bed

    3.0

    The Overall experience was Good.

    abhinav g.family

    1. Food & Restaurant Staff was very courteous especially Ms Mansi. The food was very good with a variety of local Cuisine. 2. Room - Amenities were average, however the state of the bathroom was poor in terms of fittings & type of water flow. 3. Pool was in open so during Summers it couldn't be utilised as required.

    Travel Month: Jun 2025

    Room: Deluxe Room King Bed

    1.0

    rude attitude of staff .. security staff

    vikas y.business

    Bad security staff behaviour , rude, not helpful, other hotel staff good helpful

    Travel Month: May 2025 (6-Night Stay)

    Room: Deluxe Room Twin

    2.0

    About Hospitality

    manhar s.family

    very bad experience, Housekeeping is very very bad 👎 Only food and restaurant service is AClass Location is very good

    Travel Month: May 2025

    Room: Deluxe Room King Bed

    5.0

    Excellent Stay

    meenu a.solo

    the stay wan nice and relaxing. the hotel has centric location . the breakfast is nice. ambience is cool. spa was relaxing.

    Travel Month: Apr 2025

    Room: Deluxe Room King Bed

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