The property is well-maintained and offers neat rooms with good service, especially appreciated by many guests. It's budget-friendly and centrally located, making it convenient for exploring Kodaikanal, with proximity to the lake and shopping areas. However, there are significant downsides, including issues with cleanliness, outdated facilities, and inconsistent hot water supply. Some guests noted inconveniences such as lack of Wi-Fi and problematic bathroom setups. Overall, it's a mixed bag experience with good staff support but several cleanliness concerns.