I recently had a wonderful experience during my stay, and I must appreciate the exceptional hospitality of the entire team. From the moment we arrived, we were given a warm welcome. My sister-in-law was feeling very unwell, and the manager at the reception, Mr. Abhishek, immediately took the initiative to arrange for a doctor and even provided her with coconut water and saline water to help her recover. His concern and prompt action truly touched us.
At the restaurant, Ms. Meghla went out of her way to offer my sister-in-law her personal hot bag to ease her discomfort — such kindness is rare to find. The restaurant manager Mr. Bhunia also guided us with excellent food suggestions, recommending dishes we would enjoy while being mindful of what to avoid.
Overall, the staff’s humble and respectful behavior made our experience memorable. Their care and attention turned a difficult situation into a comforting and pleasant stay.