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Review Of UDS COCO HOTELS & RESORTS, DHALI ROAD, UDUMALPET

Udumalapet, Udumalapet

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    32 Ratings, 15 Reviews

    excellent
    41%
    very good
    19%
    average
    28%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 3
    • 4
    • 5
    • 3
    • 3
    • 4
    • 2
    • 5

    Rating Categories

    • Location3.5
    • Cleanliness4.3
    • Food2.7
    • Value For Money2.8
    • Facilities3.3
    • Child Friendliness3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the friendly and helpful staff, highlighting a warm welcome and attentive service. The food receives praise for being delicious and satisfying. The ambiance is noted as enjoyable, making for a comfortable stay. While some mention issues with maintenance and parking, many enjoyed the unique bunker-type rooms and clean restroom facilities.

    Sort by:

    Positive first
    3.0

    Average Stay

    sijo j.family with 3 kids

    Children's pool is not functional. No car parking facility. Vehicle has to part outside the property in public places. Not good as expected. Can be used if no options left.

    Travel Month: Aug 2025

    Room: Coco Ville|Coco Palm

    2.0

    Poor Stay

    jayashree m.loyalty-icon

    Felt cheated, payed ₹7000/- for a room. They did not have a place to park the car. The car was parked in the main road. The bathroom had hard water stains, room was very narrow and basic. The pathways were unpaved and shabby. On the whole the place is shabby not at all worth the money paid. Though the breakfast was free we left without eating, looking at the trash in front of the kitchen.. I don’t want any discount but please check out the place before you list it.

    Travel Month: Jun 2023

    Room: Nut Shell

    5.0

    Overall awesome

    sanshi p.family

    It was a good stay overall and excellent ambience with delicious foods

    Travel Month: Apr 2023

    Room: Nut Shell

    3.0

    Average stay need to renovate

    vinothkumar m.loyalty-iconfamily

    Not maintained well, stay is average and not bad. For this price we could easily afforded 4 star hotels but this is too high for this hotel.

    Travel Month: Feb 2023

    Room: Nut Shell

    2.0

    Not worth the money you spend

    praveen k.loyalty-iconcouple

    The rooms which are portrayed are very different from actual. The rooms doesn’t have an intercom facility, every time u have to walk down to the kitchen, gully (reception) to get your needs. Needs a lot of improvement

    Travel Month: Sep 2022

    Room: Coco Ville

    UDS COCO HOTELS & RESORTS, DHALI ROAD, UDUMALPET has replied on Mon Sep 19 15:24:16 IST 2022

    Thank you mr praveen for your suggestion. We were bit complacent as guests were using their mobiles to call the resort number. I apologise for the inconvenience caused. We will implement intercom as early as possible. Rooms and facilities considered the rooms were actual. Photos and all our rooms are equipped with smart tv, coffee makers, toiletries etc. It would have been better if you would have pointed out what we had missed.

    5.0

    Perfect

    prashanth s.family

    Stay was comfortable and the bunker type rooms are unique. Food is the best. However, if you call the resort and book it, its even cheaper i guess.

    Travel Month: Sep 2022

    Room: Coco Palm

    • user photos

    UDS COCO HOTELS & RESORTS, DHALI ROAD, UDUMALPET has replied on Tue Oct 04 16:32:28 IST 2022

    Thank your for your review mr prasanth. Would be happy to host you any time. We always post our best rates online also. We might offered some discount for some special cases like late night check in or refreshment stays etc.

    5.0

    Excellent Stay

    seeni m.loyalty-iconfamily

    Good stay with nice food. Friendly staff's

    Travel Month: Jun 2022

    Room: Coco Ville

    UDS COCO HOTELS & RESORTS, DHALI ROAD, UDUMALPET has replied on Tue Oct 04 16:33:23 IST 2022

    Thank you mr mohaideen for your reply. Will be happy to host you anytime

    5.0

    Awesome food and hospitality

    midhun r.loyalty-icongroup

    We 3 had a 1 night stay. Location, food, friendly nature of staff will definitely make you to visit again

    Travel Month: May 2022

    Room: Coco Palm

    UDS COCO HOTELS & RESORTS, DHALI ROAD, UDUMALPET has replied on Tue Oct 04 16:36:09 IST 2022

    Thank you mr midhun for your review. Next time you visit we are prepared to surprise you with better things

    4.0

    Good Stay

    amol b.loyalty-icon

    Resort was good, staff is excellent and helping. We enjoyed very much. Suggestions change swimming pool water regular basis as both kinds and adult tub was not enough clear

    Travel Month: Apr 2022

    Room: Nut Shell

    UDS COCO HOTELS & RESORTS, DHALI ROAD, UDUMALPET has replied on Tue Oct 04 16:39:13 IST 2022

    Thank you mr amol for your review. We will definitely look into your suggestion. We use fresh water for the pool and implied sand filters and we dont use cleaning and colour protection chemicals which are widely used. Hence it shall look bit natural. However will definitely try to make it look nicer to jump into next time you visit us

    5.0

    Excellent ambience

    prashanth s.couple

    Our stay at coco palm was good. The staff was cordial. Nice ambience. Food is good.

    Travel Month: Apr 2022

    Room: Coco Ville

    • user photos
    • user photos
    • user photos
    3.0

    Not worth the price

    jaslin p.family

    The hotel is located near the main road so location wise it's good. The room was quite spacious and clean and we had all the necessities met inside the room. But the swimming pool never works, food is below average. Staff never wears a mask, like none of them. It's not worth the price in which they are giving. It's the only resort like hotel which is at udumalpet. That's the sole reason for staying. Don't accept luxury stay here.

    Travel Month: Mar 2022

    Room: Coco Ville

    5.0

    A great time to stay

    shri v.family

    Had a great stay. Good food and tasty, staffs are very friendly and ready to serve at any time, clean room and comfortable stay. Very clean restroom. Fresh coffee in the morning. Staffs told there are lot of entertainment available. Didn't had the time to do. Have to come again soon

    Travel Month: Dec 2021

    Room: Nut Shell

    5.0

    A great stay and awesome food

    vidhya k.solo

    The food was very great. A very clean resort. Staffs were very friendly. It was a warm welcome and surprised with a tender coconut. I was delighted since it was done to a single person stayed. The staffs were very well behaved and ready to help at any time on any orders. The food was awesome and coffee was very good. The room stay was refreshing with good bed and clean laundry. Restroom was very clean. Good shower with hot water and water feels. Refreshing in this resort. May be because of nearby water fall and when asked it the main water supply was fresh water well situated inside the resort. . Overall stay was very good. Have to come back with family and friends

    Travel Month: Dec 2021

    Room: Nut Shell

    1.0

    Visit here if you like cockroach

    karthikeyan p.loyalty-iconfamily

    It was my brother's wedding and we wanted a good hotel to stay in for a night. We booked this hotel and soon after we entered the room, the room was stinky and we requested a room spray. We adjusted it. Then we saw a cockroach. There were lizard eggs also on the sofa. As i am allergic to cockroaches, we requested immediate cancellation as there were no rooms in that category and other small rooms were also stinky. Instead the management said, " sir, its just a cockroach, you dont worry" i was shocked by their behaviour. The management staff christopher was very rude on call and said, "sorry sir, we can't provide a refund" the ultimate thing is - they didn't even apologize for even single time for their mistake. Their only answer was a cockroach. As i didn't get rooms i didn't attend my brother's marriage as there were no rooms in that locality as it was muharat date. Irony is i have stayed in all 5 star hotels, all types of rooms. Their rooms are not even upto their standards, no water bottle, no intercom phones, only cockroaches and lizards and pests but their normal 250 sq ft room is rs. 6200 please never visit this hotel. Don't book prior. Pay if your stay is comfortable.

    Travel Month: Dec 2021

    Room: Coco Ville

    • user photos
    3.0

    Stay at udumalpet

    ramanujam g.loyalty-iconcouple

    At the time of booking i was very happy that in a small town udumalpet such a property was available. But when i checked in i was shocked to find that shell rooms are too small to stay particularly two elders. It can accommodate only two cots and is very difficult to stay with your luggages. Also the rent is too high for a such a small room at udumalpet. Value for money for such rooms for elders is negative.

    Travel Month: Oct 2021

    Room: Nut Shell

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