The property has a mixed bag of experiences. While some guests appreciated the staff's helpfulness and polite behavior, others faced issues like dirty rooms, broken facilities, and poor hygiene in washrooms. The location is convenient, near the bus stand and market, making it accessible. However, problems like lack of maintenance, limited amenities, and confusion over bookings emerged frequently. The views from the rooftop and some supportive staff received praise, yet negative aspects seem to overshadow the positives.