The property has received mixed reviews. Highlights include friendly and helpful staff, spacious rooms, and nice ambiance. However, several guests reported significant cleanliness issues, with dirty bed linens, bathrooms, and unpleasant odors. Service delays and unprofessional behavior at the front desk were also noted, along with extra charges that caught some guests off guard. While some mentioned good food quality, many felt it was a letdown, calling it cold or horrible. Overall, experiences varied widely.