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You are booking hotel for more than 30 days

Review Of Charans Club & Resort0123401234

Chinhat Tiraha, Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    208 Ratings, 136 Reviews

    excellent
    21%
    very good
    26%
    average
    19%
    poor
    21%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 4
    • 4
    • 5
    • 1
    • 2
    • 2
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.2
    • Room3.3
    • Food3.3
    • Hospitality3.4
    • Value For Money3.4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has a mix of reviews, showcasing frequent cleanliness issues like dirty rooms, old bedsheets, and unpleasant smells. Guests reported unprofessional staff and poor service, leading to a frustrating experience. While some appreciated the food and the peaceful location, others faced issues with amenities, including malfunctioning air conditioning and extra charges for pool access. Overall, it seems the property requires significant maintenance and better staff training for a satisfactory stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    amresh s.family with 2 kids

    Room size was big and spacious. Hotels has big open space for kids to enjoy, very nice swimming pool and kids pool. Most important thing their room service was awesome just dial 9 and service boy at your door step to take your request. overall nice experience. This hotel has bar and outsiders come in the evening but did not get any issue, with the stay with my family they manage everything smoothly. will visit again in my next trip to Lucknow.

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible stay. Rooms are very poorly maintained.

    paras m.loyalty-iconsolo

    Very dirty room, full of mosquitoes and dirty bedsheets. Staffs unprofessional. Rooms smelling badly.

    Travel Month: May 2024

    Room: Executive Room

    2.0

    Poor Stay

    prakhar r.loyalty-icon

    Room condition was pathetic Furniture was broken Swimming pool had no filtration system and was very dirty

    Travel Month: May 2024

    Room: Executive Room

    2.0

    Poor Stay

    arshi k.

    Not good experience in charans resort

    Travel Month: May 2024

    Room: Executive Room

    1.0

    Terrible Stay

    suraj s.business

    Vary bad experience with this hotel not good room and staff behaviour. Rooom is very 3rth quality cleaning and sanitizing not dons

    Travel Month: Jan 2024

    Room: Executive Room

    3.0

    Not the best resort i would recommend

    harsh g.family

    The pressure of water wasn’t good and the food was also not good the staff was always asking for tips. And if we have them 20 or 30 rs than they say that you should give us 100 or 200 rs.

    Travel Month: Oct 2023

    Room: Executive Room

    3.0

    Cleanliness is not up to mark

    rajendra d.loyalty-iconfamily

    No proper cleaning of rooms bed sheet are old pillow cover are not clean no dusting of rooms bathroom are not properly clean

    Travel Month: Oct 2023

    Room: Executive Room

    1.0

    Hotel and mm t blaming each other and no solution

    sushil.family

    Hotel room ac was not working properly and even not cooling this is really bad experience in the. Hotel mmt and hotel is passing the ball to each other no one has provided any solution so we checkout in the mid of night

    Travel Month: Sep 2023

    Room: Executive Room

    2.0

    Cool

    raj m.family

    Nice

    Travel Month: Aug 2023

    Room: Executive Room

    4.0

    Good Stay

    dharmendra k.loyalty-icon

    This place is not like a hotel. Its basically a marriage lawn where people stay during any function. Its not good for individual stay.

    Travel Month: Jun 2023

    Room: Executive Room

    • user photos
    1.0

    Terrible Stay

    shivanshu.family

    Room quality very bad services very bad safety nothing food very bad

    Travel Month: Sep 2022

    Room: Executive Room

    2.0

    Poor Stay

    akram k.loyalty-iconbusiness

    Not stable they don't have good staff

    Travel Month: Aug 2022

    Room: Executive Room

    • user photos
    • user photos
    2.0

    Ok stay

    harsh v.solo

    Easy to navigate. Hotel staffs are polite but not too co-operative. No internet facility in rooms and manager gave excuse that there is just one router for whole hotel which is currently not working. Please stop cheating customers and don't think that customers are fool. Room attendant charged double just for beer cans. Beautiful location.

    Travel Month: Jul 2022

    Room: Executive Room

    4.0

    Good place for weekend getaway

    malay b.loyalty-iconfamily

    It's an old property but well maintained, and best thing, they allow dogs.

    Travel Month: Jul 2022

    Room: Executive Room

    4.0

    All

    pratik s.couple

    Location is ok food is very good, tasty and hygienic hygiene looks good

    Travel Month: May 2022

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    yogendra k.

    The stay is wonderful. Room are good, but improvement in food is required. Ambience is quite good.

    Travel Month: Apr 2022

    Room: Executive Room

    2.0

    Service

    ajay y.solo

    Room phone not working, one hav

    Travel Month: Apr 2022

    Room: Executive Room

    1.0

    Terrible Stay

    akhilesh v.family

    Very bad experience, no service and no supportive staff

    Travel Month: Apr 2022

    Room: Executive Room

    2.0

    Dirty room given and charge extra for pool

    lakshya p.loyalty-icongroup

    The room given to us was dusty and half of the lights weren't working. We asked them to change the room, even then some lights weren't working. The swimming pool access was chargeable on per person basis which isn't mentioned anywhere and they tell u that last minute.

    Travel Month: Apr 2022

    Room: Executive Room

    3.0

    Good property but not maintain.

    d o.loyalty-iconbusiness

    Tv remote tap rapped and not clean. Room and bed sheet not clean. Outer area drain filled with dirty water and not passing out and stinking around pool and parking area drains.

    Travel Month: Sep 2021

    Room: Executive Room

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