i did not stay. i am writing to express my extreme dissatisfaction with the abysmal service the room, which looked decent, turned out to be an absolute nightmare. as soon as i entered the hotel premises, i was appalled. the place was shady, with an unprofessional and suspicious atmosphere at the reception. the room itself was beyond disgraceful – smelly, filthy, and completely uninhabitable. the washroom, shockingly, was worse than a public toilet, utterly revolting and unfit for use. to make matters worse, i arrived late at night with my elderly parents, and we felt extremely unsafe and disgusted at the state of the hotel, especially as a woman traveling with my family, at such risk. i had to move my parents out that same night and frantically search for another hotel at an ungodly hour, which caused undue stress and inconvenience.