The property location was quite confusing. The address was different from what was written. However google maps had the right directions to get to their place. Had breakfast there, it was terrible. I would not call what they served as masala dosai. The coffee was terrible, smelled and tasted like oil. Having said that the people who work there are extremely friendly and we're willing to accommodate any questions that i had. The rooms were ok, not very clean, but passable. On the first day, the place smelled of cigarette smoke and was not comfortable.
The Silver chimes suites has replied on Tue Jan 28 13:12:21 IST 2025
Dear Rajiv,
“Thank you for sharing your feedback. We apologize for the confusion with the property location and the issues you experienced during your stay, especially with breakfast and the room cleanliness. We take your comments seriously and will work on improving these aspects to ensure a more pleasant experience for our future guests. We are happy to hear that you found our staff friendly and accommodating, and we appreciate your understanding. We hope to have another opportunity to welcome you in the future and provide you with a more comfortable stay.”
Thanks and regards,