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Review Of The Shillong Address0123401234

Police Bazar, Shillong | About a minute walk to Shillong Bus Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    • family
    4.2
    Very Good

    72 Ratings, 20 Reviews

    excellent
    50%
    very good
    26%
    average
    19%
    poor
    1%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 3
    • 5
    • 4
    • 4
    • 4
    • 5
    • 3
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    Reviews Summary

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    This property boasts an excellent location in the heart of Shillong, making it super convenient for exploring the city. Guests rave about the spacious, clean rooms and the friendly, attentive staff who go above and beyond. The interior decor is impressive, adding to a cozy vibe. While breakfast options could be improved, the overall atmosphere and hospitality create a comfortable experience. Just a heads-up about footwear rules for rooftop dining!

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    Positive first
    5.0

    Excellent Stay

    siddhartha c.group

    Excellently maintained property. One of the highlights was the spectacular reimagining of local and Indian cuisine- in presentation and taste- both outstanding. The property is small- around 12 rooms, but great attention to detail apparent in every area of the hotel. Staff very polite and friendly - always makes a difference. Finally, location. The centre of Shillong City. Cannot get better. All round A+.

    Travel Month: Aug 2025 (5-Night Stay)

    Room: City View - Supreme

    3.0

    Average Stay

    rajiv a.couple

    It is badly located inside a building on the upper floors. Rooms are very small and for breakfast you have to come down and go to the neighbouring building which located a restaurant. it is very expensive and it is highly recommended to stay at Vivanta or Courtyard for the same price

    Travel Month: Aug 2025

    Room: City View - Deluxe

    4.0

    very nice stay

    nishad h.couple

    awesome experience. just a little disappointed in search of the hotel because there are no hoardings available in the hotel

    Travel Month: Apr 2025

    Room: City View - Deluxe

    5.0

    Excellent Stay

    ferrine j.couple

    it was amazing, The rooms are clean.

    Travel Month: Jul 2025

    Room: City View - Deluxe

    5.0

    BAKWASH GINGER HOTEL

    arendra k.business

    Nice hotel 👍👍👍

    Travel Month: Jun 2025

    Room: City View - Supreme

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    3.0

    Average Stay

    darshana b.family

    The rooms and service and breakfast were very average compared to the price. If the price would have been less then it would have been recommendable

    Travel Month: Apr 2025

    Room: City View - Supreme

    5.0

    Excellent Stay

    salgira m.solo

    Clean, good view from the suit. Staffs are guest friendly and at the property is at the prime location of the city.

    Travel Month: Apr 2025

    Room: Suite Lumshatsngi

    3.0

    Average Stay

    p r.

    *Review* The Shillong Address property is no doubt located in good location and has very good room size as per location but the services are very average. And the food is clearly very okaish.

    Travel Month: Apr 2025

    Room: City View - Deluxe

    3.0

    Average Stay

    bodhayan b.couple

    The hotel is in a great location with well-maintained rooms and courteous staff — no complaints there. However, it’s a bit surprising (and mildly amusing) that access to the rooftop dining area depends more on footwear than on hospitality. Apparently, Crocs don’t make the cut. For the price paid, one might expect basic amenities like a pool or gym, but perhaps that’s asking for too much. All in all, decent stay if you’re okay with style rules and minimal facilities.

    Travel Month: Apr 2025

    Room: City View - Supreme

    5.0

    Excellent Stay

    siddhartha c.loyalty-icon

    A calm place in the middle of the centre point of shillong. Superb hospitality driven by the ethos - anticipate every need of the guest. Kudos.

    Travel Month: Dec 2024

    Room: City View - Supreme

    The Shillong Address has replied on Tue Dec 24 19:18:24 IST 2024

    Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable and excellent stay at our hotel, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards The Shillong Address.

    4.0

    Good Stay

    swati a.family

    V expensive for rs 10000a night. Interior was gud but no outside space. Wont recommend for ds price

    Travel Month: Nov 2024 (4-Night Stay)

    Room: City View - Deluxe

    The Shillong Address has replied on Wed Nov 13 11:58:15 IST 2024

    Dear Guest, Thank you for taking the time to share your feedback! We're glad to hear that you enjoyed your stay and appreciated the interior. We are located in the heart of the city and space is a challenge hence we have make the interior so beautiful and elegant that we match the price. We have look into the prices and will certainly take them into consideration as we continue to improve our facilities. Your feedback helps us enhance our guest experience, and we hope to make your next visit even more enjoyable. We look forward to welcoming you back soon! Warm Regards The Shillong Address .

    5.0

    Excellent Stay

    imtiyazul h.

    The hotel service was very good and the cost of the hotel through make my trip was excellent. We really enjoyed a lot for booking with make my trip. We also book hotel and flight through make my trip in future.

    Travel Month: Nov 2024

    Room: City View - Supreme

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    The Shillong Address has replied on Wed Nov 20 10:23:31 IST 2024

    Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable and excellent stay at our hotel, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards The Shillong Address.

    4.0

    Good Stay

    bhaavesh g.loyalty-icon

    The rooms are excellent. They are clean, cozy and very tastefully done up. The location is very convenient and the staff is very co-operative. The only drawback is the sound from the nearby market since it is right in the city centre.

    Travel Month: Oct 2024

    Room: City View - Supreme

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    The Shillong Address has replied on Mon Nov 04 18:51:31 IST 2024

    Dear Guest, Thank you for reaching out to us. It's really an honour to have the pictures uploaded, and we're thrilled to assist you in creating a memorable staycation experience. Your kind appreciation has been shared with Management and we thank you for recognizing the team efforts. Our team is dedicated to providing the highest level of service. Thank you for sharing your experience and we have taken note of your feedback with regards to the sound and will definitely look into it, so please do not hesitate to contact us for any further details or assistance you may require. You can reach us and we will be more than happy to assist you. We look forward to welcoming you and providing you with an unforgettable stay Best regards, The Shillong Address team.

    2.0

    The shillong address quality

    ajoy k.group

    Quality of room is good but other amenities are not up to the mark, ac was not working, no swimming pool, options in breakfast was limited also the quality of food was average

    Travel Month: Oct 2024

    Room: City View - Supreme

    The Shillong Address has replied on Mon Nov 04 19:02:54 IST 2024

    Dear Guest, I would like to thank you for taking the time to share your experience with us. While we are glad to learn that you liked the room, we regret to know that certain aspects of your stay were less than satisfactory. I have addressed your feedback with our team members and also with the Food & Beverage Manager to prevent such occurrences in the future. We have implemented all necessary measures highlighted by you. Our commitment to your comfort and satisfaction is unwavering, and our entire team is dedicated to ensuring that all your future visits are both enjoyable and memorable. The team and I look forward to welcoming you to The Shillong Address. Warm Regards Wanlam K Nongkynrih Hotel Manager The Shillong Address.

    5.0

    Excellent Stay

    ananta k.

    My one-day stay in shillong during the puja holidays was excellent. Thank you, team makemytrip, for arranging my visit.

    Travel Month: Oct 2024

    Room: City View - Supreme

    The Shillong Address has replied on Mon Nov 04 18:56:28 IST 2024

    Dear Mr. Gogoi, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable and excellent stay at our hotel, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards The Shillong Address.

    3.0

    Average Stay

    indrani p.

    Room as compared to the price is small. So it’s highly pricey

    Travel Month: Jul 2024

    Room: Mountain View

    The Shillong Address has replied on Sat Oct 12 14:21:08 IST 2024

    We sincerely apologised for the inconvenience , however we have other options of bigger rooms that could have met your expectations and could have alert/inform us at the time of your stay so we can have the same shifted . Once again we apologised and looking forward for your next visit.

    1.0

    Waste of Money staying in this hotel

    rahul s.couple

    The staff and the management were rude . Food was not tasty as well . I guess couples and tourist specially Young couples should avoid such places

    Travel Month: Jun 2024

    Room: City View-Premium

    The Shillong Address has replied on Sat Oct 12 14:28:24 IST 2024

    The Organisation is here to cater and provide the best hospitality for every clients staying with us and we understand that your experience have not met your expectation but we have to ensure that the other guest in the middle of the night should not be disturb with loud music, hence we have requested to lower the volume . We welcome every one and we do hope that you could understand our situation .

    5.0

    Comfortable stay in hotel

    chinmoy d.loyalty-iconbusiness

    This hotel is a new extension of hotel centre point. Location is in the police bazar on the gs road. Had a very comfortable stay with my wife for one night on 4. 6. 2024. The interior of my spacious room was excellent. We enjoyed this trip. The food quality as well as staff were also excellent.

    Travel Month: Jun 2024

    Room: City View-Premium

    The Shillong Address has replied on Wed Jun 26 10:13:19 IST 2024

    Thank you so much, for your valuable feedback and we are glad that you and your spouse had a very comfortable stay with us and we do look forward again for your next visit .

    5.0

    Tay at shillong address

    prashant k.loyalty-iconfamily

    Our stay was excellent, all the amenities are provided, staff was cooperative, food quality is also good

    Travel Month: May 2024

    Room: Mountain View

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    The Shillong Address has replied on Thu Jun 13 11:22:57 IST 2024

    Dear Mr. Kumar, Thank you so much for your wonderful feedback ,we as a team are very happy that you and your family enjoyed your stay and we cannot ask for more . Looking forward again for your next visit .

    5.0

    Excellent Stay

    pranjita b.loyalty-iconfamily

    Our stay there was great. Rooms are very beautiful and clean. I would only like to suggest that the buffet breakfast should have more varieties. Breakfast was mot worth the price.

    Travel Month: May 2024

    Room: City View - Deluxe

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    The Shillong Address has replied on Thu Jun 13 11:29:20 IST 2024

    Dear Mr. Bhagowaty, We thank you for your wonderful feedback in terms of room decor and cleanliness, but however we sincerely appologised that the spread of breakfast did not meet your expectation, we have taken forward your feedback and will do the needful. Looking forward again for your next visit.

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