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Review Of The Samrat Hotel0123401234

Near Pune Train Station, Pune | 2.4 km drive to Bund Garden, Pune

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    532 Ratings, 289 Reviews

    excellent
    26%
    very good
    34%
    average
    24%
    poor
    9%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 4
    • 2
    • 3
    • 5
    • 5
    • 2
    • 2
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.8
    • Room3.7
    • Food3.4
    • Hospitality3.9
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property is conveniently located near Pune Railway Station, making it easy for travelers. Guests appreciate the spacious rooms and decent food quality, with many highlighting the friendly and polite staff. However, some reviews point out issues like cleanliness, unprofessional behavior from certain staff, and a lack of basic amenities. Overall, it's seen as a decent place for short stays.

    Sort by:

    Positive first
    1.0

    Pathetic Guest Oriented

    divakar p.solo

    Stay was not up to mark, Staff was not helpful, Mr.Navjeevan was very unprofessional & Very rude, Room bed was itchy

    Travel Month: Oct 2025

    Room: Executive AC Room

    4.0

    Good Stay

    naimish r.business

    This is decent place to stay close to Pune Railway Station. Nearby there are good veg restaurants. If your train departure is early morning, you can choose this hotel facility.

    Travel Month: Oct 2025

    Room: Executive Non Ac Room

    4.0

    Nice stay

    ganesh r.solo

    Good and decent hotel, spacious rooms, break fast is good. Very near to Pune Railway station. Well connected

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Executive AC Room

    5.0

    Excellent Stay

    makarand g.solo

    Excellent food, service. Good facilities and polite staff. The location is very convenient and the heart of the city

    Travel Month: Sep 2025

    Room: Executive Non Ac Room

    2.0

    staff behaviour specially male manager

    sarthak t.family

    When i was returning no one was there so i have submitted by key in desk later on manger was calling and yelling me why you do this

    Travel Month: Aug 2025

    Room: Executive Non Ac Room

    3.0

    Review

    suraj g.business

    Need to improve the quality of Rooms and Food Rates does not justify the quality of the Rooms, can surely increase the price as per the upgrade

    Travel Month: Aug 2025

    Room: Executive AC Room

    3.0

    No point of paying so much money for this hotel

    pradyumna k.business

    They do not provide anything as complementary being a 3 star hotel. No water bottle, no tea maker. If you order Tea, they will provide after 8 am on chargeable.

    Travel Month: Aug 2025

    Room: Executive AC Room

    5.0

    superb

    jagadeesh k.couple

    nice experience I have taken food and locations are extremely good have a wonderful memories taken financially it's resomb nice experience I

    Travel Month: Jul 2025

    Room: Executive Non Ac Room

    1.0

    Terrible Stay

    anil k.business

    They are frauds. Don’t believe the positive comments — most of them are paid. They have hidden charges and will charge you extra after checkout, without following any proper rules or regulations. Below is my feedback: 1. Very dirty and unhygienic breakfast area. 2. They don’t provide any complimentary items like drinking water, dental kit, soap, or footwear. 3. The staff argues and fights with customers. 4. They turn off the AC at night without informing the guests. 5. Very poor Wi-Fi connectivity. 6. The lift frequently breaks down — very poor maintenance.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive AC Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sandeep k.

    Average hai rate ke according

    Travel Month: May 2025

    Room: Executive Non Ac Room

    5.0

    Good hospitality and professional attitude.

    rinu o.family with 2 kids

    Property is located near the Pune Junction Railway Station, walkable distance. Food served is from their Samrajya restaurant. Food is delicious. This hotel is an executive hotel. The rooms are spacious. This hotel promises basic amenities and provides them without any defect. The reception is well arranged, systematic and has a professional attitude. The staff's hospitality is good and so are their services. Room was properly cleaned and maintained. Wi-Fi was available. Minor issues did arise , but the staff's professionalism and attitude won our hearts . I travelled with my parents and small children, the concern by the staff was something which we will remember for a long time. Special thanks to Mr. Antony. Keep up the good work.

    Travel Month: May 2025

    Room: Executive AC Room

    • user photos
    • user photos
    2.0

    Very Bad Experience.

    sandeeip g.solo

    A very bad experience Room Ac not working properly, breakfast quality is not good. The staff is good to help change the Room two times in one day.

    Travel Month: Apr 2025

    Room: Executive AC Room

    3.0

    Average Stay

    anil p.business

    Rooms were clean, but the beddings and room was very old. Overall an average experience. The location was walkable distance from the Railway station

    Travel Month: Apr 2025

    Room: Executive Non Ac Room

    5.0

    Good hotel

    neelendra k.solo

    The location, food and amenities are good. the view is also nice from the hotel. the restaurant food- breakfast was also good.

    Travel Month: Apr 2025

    Room: Executive Non Ac Room

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Dineer issue and behavior

    rysun l.solo

    Driver is so rudy with not professional and ther no stop for dinner while my journey. I will never suggest and take any ride with this company Samrat travel

    Travel Month: Mar 2025

    Room: Executive Non Ac Room

    • user photos
    3.0

    Hotel review

    punit.business

    Most important thing for the hotel is it' s location. If we see the hotel and services then it's over charged. No amenities are provided.

    Travel Month: Jan 2025

    Room: Executive AC Room

    • user photos
    5.0

    Excellent Stay

    arunsiva p.loyalty-icon

    hotel review: the samrat hotel, pune i recently stayed at the samrat hotel in pune, and overall, it was a decent experience. the hotel is conveniently located near pune railway station, making it an excellent choice for travelers looking for easy accessibility. rooms & cleanliness the rooms were clean and adequately maintained. while the furniture and décor were a bit dated, the bedding was comfortable, and the washroom was hygienic. however, some minor improvements in room aesthetics could enhance the experience. service & staff the hotel staff was courteous and helpful. check-in and check-out were smooth, and the front desk was accommodating

    Travel Month: Jan 2025

    Room: Executive Non Ac Room

    5.0

    Overall experience is good

    praful g.solo

    The room is clean and the ambience is good. Service is good. Near the Pune Railway station. Staff behaviour is humble and good.

    Travel Month: Jan 2025

    Room: Executive AC Room

    3.0

    Average Stay

    anup k.

    Average

    Travel Month: Jan 2025

    Room: Executive AC Room

    4.0

    Good Stay

    prakash s.business

    Hotel is just 2 minutes away from pune railway station. Breakfast and food is good. All services are satisfactory.

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Executive AC Room

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