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Review Of The Regency Hotel0123401234

Central Munnar, Munnar | 1.5 km drive to Munnar - Top Station Highway

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.3
    Good

    90 Ratings

    excellent
    18%
    very good
    29%
    average
    21%
    poor
    19%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 3
    • 4
    • 3
    • 3
    • 5
    • 3
    • 4
    • 4

    Rating Categories

    • Location2.9
    • Cleanliness3.2
    • Room3.0
    • Food2.2
    • Hospitality3.1
    • Value For Money2.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has a mix of experiences from guests. While some found the rooms and bathrooms clean, others faced maintenance issues, including damaged fittings. The approach road was often noted as poor, and a lack of nearby dining options was frequently mentioned. However, the staff received praise for their cooperation and hospitality. The location is somewhat isolated, making it tricky to reach local eateries. Guests highlighted decent parking and supportive management but expressed disappointment over the overall facilities and cleanliness.

    2.0

    Hotel

    soumya m.couple

    Poor maintainance, cooperative saff average cleaning very old towels and blanket not good restaurant near by access road is dirty one no water kettle

    Travel Month: May 2024

    Room: Standard Room

    4.0

    Stay is good.

    venkatraman p.family

    Stay is good with spacious car parking area. Only the path way is not good from main road to hotel. Also, the good restaurant is far away from the hotel.

    Travel Month: May 2024

    Room: Standard Room

    5.0

    Good and economical stay.

    shubham v.couple

    Good and economical stay. Manager is very generous. Also helped in preparing itinerary of vacation and provided with car and jeeb for vacation

    Travel Month: Jan 2024

    Room: Standard Room

    4.0

    Super

    palamakula s.couple

    The hotel is very clean and good, even the employees have a really good attitude, i'm really happy with this hotel, thanks vishnu for arranging everything for us.

    Travel Month: Jun 2023

    Room: Standard Room

    4.0

    Good hotel but needs lot of improvement

    vasudevan m.family

    This hotel could be the one of the budget hotels in munnar if they can improve the interior and room quality.

    Travel Month: Apr 2023

    Room: Standard Room

    3.0

    Bad rooms

    sudheesh s.couple

    The images shown is slightly differ from the reality. At the time of our visit the hotel has no working restaurant and rooms initially shown were drastically worse and disgusting so the manager gave us a deluxe room instead of the standard. The hospitality of staffs were really good and helpful. Overall average stay

    Travel Month: Apr 2023

    Room: Standard Room

    4.0

    Good stay

    senthil k.family

    I did not expect much out of this hotel anyway. No disappointments for the price. Hotel staff were very helpful. Take the colony road to reach as the other one shown by google is not in good shape. Colony road has some restaurants to eat. Otherwise we need to end up at city center and there is no parking space in city center.

    Travel Month: Dec 2022

    Room: Standard Room

    5.0

    Good home stay

    bijeesh r.couple

    Couple friendly very good serving

    Travel Month: Dec 2022

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    4.0

    Approach road

    jefin j.family

    Approach road to the property was in very poor condition

    Travel Month: Oct 2022

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    1.0

    Don’t go this hotel

    fazul a.group

    Not good. Very bad room condition. Not clean and many damages

    Travel Month: Oct 2022

    Room: Standard Room

    • user photos
    • user photos
    4.0

    Location stay and room was good overall a good stay

    ajeesh k.family

    The room and bedsheets were clean bathrooms were clean and the balcony view was awesome and room service was good. Overall good experience

    Travel Month: Jun 2022

    Room: Standard Room

    1.0

    Terrible Stay

    aisha n.

    The room was very unclean and not up to my expectations, according to the photos they have provided The bedsheet was not cleaned, bathroom was damaged. According to the amount i paid this is not what i was expecting. Please review my photos. And give me half price of my stay

    Travel Month: May 2022

    Room: Standard Room

    2.0

    Worst experience

    bala s.couple

    Staging of water in bathroom tv problem full of dust bedsheets not washed over all worst experience had

    Travel Month: May 2022

    Room: Standard Room

    • user photos
    • user photos
    4.0

    Good Stay

    prabhneet s.

    The manager was kind enough to upgrade my room for free to a balcony view. The staff was really cooperative.

    Travel Month: Apr 2022

    Room: Standard Room

    The Regency Hotel has replied on Fri Jun 03 12:30:44 IST 2022

    Thank u sir

    3.0

    Suggestions

    sarith s.family

    Provide drinking water, shampoo and body wash.

    Travel Month: Mar 2022

    Room: Standard Room

    • user photos
    4.0

    Good Stay

    babatto t.group

    Location was good. It was so close to the town. Bedsheets and all were not very clean and there was no bath towel. But overall, for a lower price the room was ok.

    Travel Month: Dec 2021

    Room: Standard Room

    The Regency Hotel has replied on Wed Feb 09 08:55:09 IST 2022

    Thank u sir

    2.0

    Room amenities

    bipin s.family

    The rooms lack amenities. Water supply irregular, staff are not alert, tv is not working, for common requirement i had to visit the reception.

    Travel Month: Dec 2020

    Room: Standard Room

    2.0

    Worst food

    jyotiroa s.couple

    They got 250 per thali from me and gave me only dal and roti only no other sabji! Don’t go there ever.

    Travel Month: Mar 2020

    Room: Standard Room

    2.0

    Poor Stay

    subi k.family

    Bed and bedsheets are not clean

    Travel Month: Feb 2020

    Room: Standard Room

    3.0

    Excellent

    zaid.couple

    Room were clean staff was cooperative and guiding

    Travel Month: Jan 2020

    Room: Standard Room

    The Regency Hotel has replied on Wed Feb 09 08:55:35 IST 2022

    Thanks sir

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