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Review Of The Marque by Luxus Hotel0123401234

Garravkendra, Vrindavan | 6.8 km drive to Bankey Bihari Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    71 Ratings, 33 Reviews

    excellent
    25%
    very good
    39%
    average
    20%
    poor
    6%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 5
    • 1
    • 5
    • 4
    • 4
    • 4
    • 5
    • 3

    Rating Categories

    • Location4.5
    • Cleanliness3.6
    • Food4.2
    • Value For Money3.6
    • Facilities3.9
    • Child Friendliness2.9
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    Review Summary

    Powered by Myra.AI

    The property has a calm location away from city chaos, making it suitable for a peaceful stay. Guests appreciate the tasty food and polite, helpful staff. However, maintenance issues and cleanliness seem to be ongoing concerns. Some reviews mention slow service and issues with amenities like AC and WiFi. Overall, the stay can be enjoyable if you're looking for quiet and good food.

    Sort by:

    Positive first
    1.0

    not recommend

    amit j.family with 2 kids

    Worst experience, stay earlier in same but now after sell from Clark inn , worst ...ax not working , pathetic food

    Travel Month: Apr 2025

    Room: Deluxe Room

    3.0

    Average Stay

    abhitosh m.family

    Location is very calm,away from cities rush. Food is awesome. Hospitality is also good. But may be due to renovation going on in the hotel Maintenance was average. The stay is recommendable if you don't want to get stuck in the rush of vrindavan or mathura though both are within the reach of few minutes.

    Travel Month: Feb 2025

    Room: Deluxe Room with Breakfast|Deluxe King Studio

    4.0

    Nice experience

    rajendra s.solo

    Room are clean, good service, it is in nice location which u can easily get auto, good washroom, good breakfast i got free complementary breakfast, overall nice experience

    Travel Month: Mar 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Nice hotel

    vaidyanathan r.group

    Nice hotel courteous staff good food good service cleanliness can be improved slightly

    Travel Month: Feb 2024

    Room: Deluxe Room

    3.0

    Average Stay

    krishna k.

    It was an average hotel which has only poor room service

    Travel Month: Jan 2024

    Room: Deluxe Room

    4.0

    Good Stay

    shashank s.family

    Need maintenance as the property seemed not to be maintained the way it was used to be maintained earlier. However, staff is still polite

    Travel Month: Jan 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    amit s.

    Hotel service is too slow. Whatever show in picture it's not same. Even in food menu they written lot but they serve only few. Rest all " mam nhi ho payega. Things link water not provided it's chargeable. Even including mini bar. Usually it's complimentary but they charge double on the product they showcase.

    Travel Month: Dec 2023

    Room: Deluxe Room

    4.0

    Good service

    anubhav m.family

    Hotel location was good. Hotel staff was helpful and cooperative. Rooms were neat and clean. Food was tasty.

    Travel Month: Dec 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    bhawna.business

    It was an amazing stay, property is located on road, even at late hours one can get auto or erickshaw, rooms are good, services are extremely good, staffs are very polite and helpful. Thankyou for the hospitality

    Travel Month: Dec 2023

    Room: Deluxe Room

    3.0

    Average Stay

    manoj r.family

    Averagely maintained property bed linen isn't fresh and not cleaned properly. Food and beverage quality is very low. Staff attitude in restaurant very casual and don't care type. Front office staff is good and prompt. Cleaning and hygiene to be checked and maintained.

    Travel Month: Dec 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    sakshi a.group

    Property was decent and worth the price paid. Staff was very kind and friendly. Food was delicious

    Travel Month: Dec 2023

    Room: Deluxe Room

    4.0

    Good Stay

    rahul s.loyalty-iconfamily

    I like this hotel. Very comfortable stay. With restaurant facility, but temple is far from bihari ji temple.

    Travel Month: Dec 2023

    Room: Deluxe Room

    4.0

    Good Stay

    prateek v.

    The room was good in condition. Food was tasty and well cooked. Staff members were supported

    Travel Month: Nov 2023

    Room: Deluxe Room

    3.0

    Average Stay

    ankit k.

    It was just ok. Room was not clean properly and proper hygiene was also not followed.

    Travel Month: Nov 2023

    Room: Deluxe Room

    3.0

    Average Stay

    ravinder k.loyalty-icon

    Dinner service was very disturbing, we order dinner at 9:00 pm but at last they served it at 10:30pm after many follow-up. As buffey was not at dinner

    Travel Month: Oct 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    manoj p.loyalty-icon

    The excellent ambience with good quality of service the only problem is data connection that's all rest everything was excellent

    Travel Month: Sep 2023

    Room: Deluxe Room

    5.0

    achhi service thi

    jogindra s.loyalty-icongroup

    Achhi service thi aage requirement karunga sabhi staf ka nice bihevier tha🥰good talking nice place

    Travel Month: Aug 2023

    Room: Deluxe Room

    3.0

    No lift and tv was working in the room

    varsha a.family

    Need to add lift and see that tv wasn’t working but also not attended although rooms were good. Pols improve

    Travel Month: Jul 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    dhawal s.

    Really had a nice and comfortable stay at the hotel. Food was awesome. Staffs were really prompt with their services.

    Travel Month: Jun 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    hunny.

    The wifi in the hotel was not working, restaurant was good. Temperature controllers were not working

    Travel Month: May 2023

    Room: Deluxe Room

    • user photos

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