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White Town, Pondicherry | 6 minutes walk to French Colony, Pondicherry
115 Ratings, 42 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property is well-located and convenient for exploring nearby attractions. Guests appreciate the friendly staff and their helpfulness. However, many have highlighted issues with hygiene, maintenance, and lack of basic amenities. Multiple reviews mention compact rooms without lift access, insufficient room servicing, and cold service experiences, making it a mixed bag for potential visitors.
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French stay
The stay was well and good location is very recommendable and the surrounding was so cool
Room: Superior King Room
The French Villa has replied on Wed Oct 22 16:17:51 IST 2025
Dear Guest, Thank you so much for your kind words! We’re glad you enjoyed your stay and loved the location and surroundings. We look forward to welcoming you again soon.
Terrible Stay
Only thing good was the location, its right at the center. But there’s no food in the property No help from staff The property isn’t maintained at all. Its a nightmare to stay.
Room: Standard Double Room|Classic Heritage
The French Villa has replied on Wed Oct 22 16:12:08 IST 2025
Dear Guest, Thank you for highlighting the location. Please note that food service is currently unavailable at the property, but we’re working on improving guest comfort and overall maintenance. We truly appreciate your comments and will take immediate steps to enhance our facilities and service quality.
Terrible Stay
worst I have never experienced such worst stay no hygiene atall , all liquor bottles it front of the room no water pressure in bathrooms, no lift facility it's 5 floor building we got 5 th floor over all not good at all
Room: Sea view Rooms|Superior Suite
The French Villa has replied on Wed Oct 22 16:20:04 IST 2025
Dear Guest, Your feedback is very important to us, and we sincerely apologize for the inconvenience caused. We’ll immediately look into the cleanliness, maintenance, and service issues you mentioned to ensure better comfort for future guests. Thank you for bringing this to our attention.
Average Stay
1. AC was not working fine 2. Its a 5 storey building with no lift and helping hand, you yourself have to carry your heavy luggage to the top floor. 3. Rooms are too compact 4. Only one water bottle was provided for 2 guests. 5. 24 hr reception service available
Room: Classic Heritage
Average Stay
old hotel, no proper maintenance, couples may not like their offering, service also very poor. their commitments are falls.
Room: Classic Heritage
value for money,
We are stayed family, it over all good experience and great ambiance, staff behaviour was excellent,
Room: Superior King Room
budget friendly stay in pondicherry
The staff were incredibly friendly and efficient, making my stay very pleasant. The hotel was spotlessly clean, and the rooms were very comfortable. "The location was perfect, within walking distance of all the attraction
Room: Sea view Rooms
Good Stay
Our stay was quite pleasant. We found the property to be generally good. The location was convenient, and the facilities were adequate for our needs. The staff were particularly friendly and helpful, contributing positively to our overall experience.
Room: Standard Double Room
Average Stay
The size of the room is very small & the quality of the bed is not good. The service is not that good even there is no plate available for eating & they told all the plates are sold out. I never see such bad service in any of the hotel.
Room: Deluxe Double Room
The French Villa has replied on Sun Mar 30 20:38:57 IST 2025
Hi, We are sorry that you felt this way during your stay with us, we are renovating our property completely and change is manpower is taking place .
Bad Experience
Property location was good. But there was no basic amenities available for that price they charge. I have booked Suite room. It was just looking a lodge.
Room: Superior Suite
The French Villa has replied on Sun Mar 30 20:51:43 IST 2025
Hi, We are sorry that you felt this way during your stay with us, we are the most budgeted option in whitetown so forgive us if there were some compromises
Worst stay
coupleLocation was good, but it’s the property is not worth calling a hotel, it’s a Lodge. No amenities as mentioned, no house keeping. I stayed there for three days and they even refused to do room cleaning. Balcony even didn’t get a view or anything that they claim.
Room: Superior Suite
The French Villa has replied on Sun Mar 30 21:03:02 IST 2025
Hi, We are sorry that you felt this way during your stay with us, we are the most budgeted property in whitetown , we were baffled by the way you left the room after your unannounced checkout the beds were left dirty and private used items were left on bed without disposing and completely damaged the blankets , our housekeeping staffs were left disgusted while cleaning your room , Kindly intimate the front desk while leaving your future hotel rooms
Good stay
soloThe overall stay was good. The manager is co-operative. The locality is good and safe. He also rented me a bike which was in a gokd condition
Room: Superior Suite
Terrible Stay
French Villa was terrible hygiene worst, Dogs were roaming around the property. It is the best location but the worst property. never book this. despite shareing the pics of property they are not bothering to service the client. we waited for more than two hours still one day hotel charges were charged where we never stayed for the reasons as explained above
Room: Superior King Room
The French Villa
Hi, We are pet friendly and animal friendly property so please check your hotel description before booking , and the choice of not staying at the property was yours and we refunded the 2nd nights cost immediately .
Good Stay
The room was small but had good amenities and was located on the second floor without an elevator. If you have heavy luggage, it could be a challenge. The receptionist, Alex, was a friendly guy who provided helpful information about nearby hotels and places to visit.
Room: Classic Heritage
Terrible Stay
it was the worst experience of my life.. hotel rooms were not clean. the staff was extremely un-cooperative. they charged a lot yet the services/facilities was very poor. absolutely won't recommend this hotel to anyone.
Room: Superior King Room|Superior Queen Room
The French Villa has replied on Sun Mar 30 21:09:43 IST 2025
Hi, It’s always a pleasure to receive feedback from our guests. Our team strives to offer our guests the best services and facilities according to their needs. We regret the inconvenience caused and assure you that the team will take better care of it. We hope to welcome you again soon.
Terrible Stay
Property is terrible. They don't have any facility but they charge you bomb. We had the worst stay experience.
Room: Superior King Room
The French Villa has replied on Mon Jan 20 17:25:29 IST 2025
Dear ANKITA AGARWAL, It’s always a pleasure to receive feedback from our guests. Our team strives to offer our guests the best services and facilities according to their needs. We regret the inconvenience caused and assure you that the team will take better care of it. We hope to welcome you again soon.
Poor Stay
The rooms are very small and didn't seem like they even dusted the table. No place for even suitcase in the regular room. Bathrooms are also very small. No elevator and no restaurant.
Room: Standard Double Room
The French Villa has replied on Mon Jan 20 17:35:15 IST 2025
Dear Sri Lakshmi Kanaka Durga Tadepalli, It’s always a pleasure to receive feedback from our guests. Our team strives to offer our guests the best services and facilities according to their needs. We regret the inconvenience caused and assure you that the team will take better care of it. We hope to welcome you again soon.
Excellent Stay
Very comfortable stay. The property host is quite knowledgeable and helpful. Proximity to the beach and other major attractions are on point as well. Would definitely recommend for a relaxed and good stay.
Room: Deluxe Double Room
The French Villa has replied on Mon Jan 20 17:40:00 IST 2025
Dear Divya Rajkumar, Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guests. Your compliments would highly motivate us to strive to do our duties to the best. We shall share this proud moment with our team. We look forward to your frequent visits.
Good Stay
The location is perfect, the rooms are decent for the discounted price we got, but the service is not great. Not rude or anything, but there is hardly one person present at any given time. We had to wait for the person to come even to check in. I would say it's not an issue once you check in unless you need something like towels etc.
Room: Deluxe Double Room
The French Villa has replied on Mon Jan 20 17:42:19 IST 2025
Dear Samson chess, On behalf of the entire hotel team, I want to thank you for sharing about great experience you had at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Average Stay
The french villa was a moderate stay. The distance to beach is 3-5 mins walk only. The location of the hotel is very appropriate as all the cafeteria and restaurants are nearby or better to say in the same location only. The negative was the reluctant nature of the staff. I would say a little motivation is required there. Overall budget can be slightly low as there isn't much special about the rooms. No cupboard to keep clothes also. Average stay. Cost can be less.
Room: Deluxe Double Room
The French Villa has replied on Mon Jan 20 17:43:39 IST 2025
Dear Saptarshi Mandal, We very much appreciate your comments regarding your stay at (property name. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day We truly value your appreciation for the warm hospitality extended by our courteous team. Your kind compliments serve as a source of inspiration for all of us. Our entire team awaits your return and will ensure best of services at all times.
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