Booked 2 rooms at this property by paying full advance. Arrived at the hotel quite late at around 4 pm. Yet the rooms were not ready. Hence, though tired, we had to move out for time pass keeping the luggage there. On return after 3 hours, we were offered with 2 suite type accommodation. We thought it was offered as makeup arrangement to cover up the initial setback. However, the wifi offered was not working. On insistence, another link was provided after more than 1 hour. Toiletries were provided next day that too after request. Breakfast was so so without any option. As the TV wasn't placed in the bedroom, we had to use the other rooms for watching. And there was no harm in using the facilities as those were offered by the owner only. Instead, to our utter surprise, the owner started scolding us for using those. Our stay at Shillong simply got spoiled because of this hostility and unruly behavior of this owner.