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Review Of Hotel Indiana

Police Bazar, Shillong | 5 minutes walk to Shillong Bus Station

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    450 Ratings, 201 Reviews

    excellent
    29%
    very good
    34%
    average
    21%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 1
    • 4
    • 4
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room2.5
    • Value For Money3.5
    • Food4.1
    • Security3.2
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property is well-placed in the bustling Police Bazar, making it ideal for shopping. Guests appreciated the tasty food and friendly staff, noted for their helpfulness. Cleanliness was often mentioned positively, although the rooms are generally small and some have faced issues with hot water availability. Parking can be a hassle due to the crowded area. While the location is a highlight, the cramped room sizes and inconsistent amenities have been points of concern for several visitors.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    jayashri t.

    It was very nice staying at Hotel Indiana, neat clean and very comfortable. Food was awasome and super tasty.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Room

    1.0

    Terrible Stay

    suchita a.

    The towels were dirty, they didn't provide any shower gel or anything.

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    basant s.group

    Recently stayed at this hotel and had a wonderful experience from start to finish. The rooms were clean, spacious, and well-maintained. The staff were very polite, helpful, Overall, a fantastic experience I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay. Recently stayed at this hotel and had a wonderful experience from start to finish. The rooms were clean, spacious, and well-maintained. The staff were very polite, helpful, Overall, a fantastic experience. I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay.

    Travel Month: Jul 2025

    Room: Standard Room

    Hotel Indiana has replied on Mon Aug 18 15:49:35 IST 2025

    Thank you for the review. Looking forward to your next stay with us.

    5.0

    Excellent Stay

    b. i.family with 3 kids

    Excellent service by the stuff, restaurant is good, Rooms are very good. Overall it’s excellent.

    Travel Month: Jul 2025

    Room: Standard Room

    Hotel Indiana has replied on Mon Aug 18 15:50:00 IST 2025

    Thank you for the review. Looking forward to your next stay with us.

    4.0

    Good Stay

    shubham s.couple

    Good property & location near police bazar, restaurant also available, but parking not available Good property & location near police bazar, restaurant also available, but parking not available.

    Travel Month: Jul 2025

    Room: Executive Room

    Hotel Indiana has replied on Mon Aug 18 15:50:16 IST 2025

    Thank you for the review. Looking forward to your next stay with us.

    5.0

    very good hotel..

    ajay d.family with 1 kid

    very good behaviour of staff..location also very good..service also very goo very good behaviour of staff..location also very good..service also very good

    Travel Month: Jul 2025

    Room: Standard Room

    Hotel Indiana has replied on Mon Aug 18 15:50:25 IST 2025

    Thank you for the review. Looking forward to your next stay with us.

    4.0

    Good Stay

    prashant g.family with 1 kid

    Rooms are comfortable. Veg Food is excellent. Location is prominent. Just parking is an issue as they don’t have it. Service is also good. Overall a good experience.

    Travel Month: Jul 2025

    Room: Deluxe Room|Executive Room

    • user photos

    Hotel Indiana has replied on Mon Aug 18 15:50:46 IST 2025

    Thank you for the review. Looking forward to your next stay with us.

    2.0

    Poor stay and tiny room

    dhruba d.couple

    We booked deluxe room but in the name of deluxe roome they provided us so small& tiny rooms... Not enough shelves or side drawer to keep the belongings of two persons... Don't even have space for two persons to sit on two chairs and have dinner... But the bathroom was good and the food of the restaurant was also good

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Awesome Stay

    solo

    Great stay in the heart of Shillong. Loved the food and the rooms. Staff is very courteous and helpful.

    Travel Month: Jul 2025

    Room: Standard Room

    Hotel Indiana has replied on Mon Aug 18 15:51:10 IST 2025

    Thank you for the review. Looking forward to your next stay with us.

    2.0

    Poor Stay

    shivam s.

    The room was extremely small. If you open your suitcase, then there is no room to pass. Very noisy - as it's in police bazaar. You can listen to the adjacent room's door closing. Breakfast was okay and affordable. Very thick blanket for fan. I went in June.

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    The most pathetic hotel with no basic hygiene checks and misbehaving staff.

    samiran h.family

    Most horrible experience of all my hotel stays so far. Don't stay at this place ever if you care for your basic hygiene check and personal safety, you will thank me later!

    Travel Month: Jun 2025

    Room: Standard Room

    4.0

    Good option for family stay

    subhankar d.family with 1 kid

    Good behaviour of staff and food is good, location also near to Shillong bus stand. Only car parking space issue

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Indiana has replied on Sat Jul 19 15:58:03 IST 2025

    Thank you for the review. Looking forward to you next stay with us.

    2.0

    Poor Stay

    anand k.family with 1 kid

    There are no lifts available. Both the kettle and the power outlet are in poor condition. Not even a dental kit and water bottle are provided.Kindly decline the hotel manager's recommendation to rent a car. The driver he recommends will be 420. Therefore, reserve your own car rather than using the hotel's services. - Property is located at the center of the city accessible to local market. - Food was good for this cost - Not satisfied with the facility -No Staircase -Power socket and Water kettle provided was very poor condition -TV remote condition is too bad -Unsatisfies with the facility provided by hotel One more very important point - Don't use the rental car that the hotel manager recommended because he may be a fraudster and a 420 driver who doesn't follow our plan.Please hire vehicle on your own.

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel Indiana

    Thank you for having taken out time to give us a detailed review which did not match upto your expectation. Hotel Response : We do not have a lift as the hotel has only two floors - 1st and 2nd. Power socket meant for mobile charger if used for kettle is bound to get damaged. Dental kit is not provided as we are not a 3 star hotel. Hotel does not undertake taxi booking and we only provide direct taxi contact on request and upon enquiry from the Taxi driver it was informed that you wanted to proceed to Dawki from Cherra in late night hours and in bad weather conditions which was not advised by the driver.

    2.0

    Poor Stay

    business

    The room was very very small, suffocating,and there were no windows anywhere in the room and bathroom , food was also average, overall it's not advisable to stay there,but service was quite good,thanks

    Travel Month: May 2025

    Room: Standard Room

    Hotel Indiana has replied on Fri Jul 18 19:39:46 IST 2025

    Thank you for your review. The room did have a ventilator and we apologize that your found our food to be average.

    3.0

    1 Night a stay with Family.

    anupama s.family with 1 kid

    overall the experience was average. however the rooms were smaller than our expectations. After bed there is space just to walk around. Very little space to keep or open your bags. The rooms and toilets were kept clean so no complaints about that. Food was also good. The entry to the hotel is kind of not very accessible with car. we had to park down our car and then luggage was taken to the hotel which was just 2-3 min.

    Travel Month: May 2025

    Room: Standard Room with Balcony

    • user photos
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    Hotel Indiana has replied on Fri Jul 18 19:41:42 IST 2025

    Thank you for your review. Being a hill station our car park is in the lower level of the Hotel Building but the hotel is right on the motorable road.

    3.0

    Average Stay

    pallabi b.group

    The hotel rooms were not spacious enough. We booked for 3 adults but they provided a very small room where we did not even have enough space to open our suitcases. The bathroom fittings had leakages. The restaurant, however, was good. The service and the food and the staff members were good.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Executive Room

    5.0

    great stay

    arko m.family

    great stay clean rooms hotel manager very helpful. Hotel situated about a minute walk from the main police bazar chowk.

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel Indiana has replied on Sat Jul 19 15:58:47 IST 2025

    Thank you for the review. Looking forward to you next stay with us.

    3.0

    Average Stay

    souvik b.

    Food is average Room is very clumsy

    Travel Month: Apr 2025

    Room: Standard Room with Balcony

    3.0

    Indian Hotel Police Bazar Shillon

    vikas m.family with 1 kid

    Hotel location is in the main market which is good and happening place. Hotel parking was full so not given for our car. It is bit difficult to unload and load the luggage in car as the car stoping near hotel is bit difficult due to jam packed area. Hotel rooms are very small and faced a lot of problems of hot water availability in the bathroom. Room booked with breakfast and the food was good. Cleanliness was also ok

    Travel Month: Mar 2025

    Room: Standard Room with Balcony

    • user photos
    • user photos
    • user photos

    Hotel Indiana has replied on Fri Jul 18 19:45:38 IST 2025

    Thank you for the review. The adjoining areas were crowded due to high presence of Hawkers, but the Government is already in the process of relocating them and hopefully our hotel guests will not find congestion in future.

    3.0

    Average Stay

    saurabh d.family with 2 kids

    Rooms are clean, location good, but very small rooms

    Travel Month: Mar 2025

    Room: Standard Room with Balcony

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