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Review Of The Deep Hotel (Govind Nagar)0123401234

Govind Nagar Railway Colony, Kanpur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.5
    Very Good

    143 Ratings, 56 Reviews

    excellent
    25%
    very good
    32%
    average
    17%
    poor
    13%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 2
    • 1
    • 1
    • 4
    • 5
    • 5
    • 1
    • 4

    Rating Categories

    • Location3.4
    • Cleanliness2.3
    • Food4.0
    • Value For Money3.2
    • Facilities3.3
    • Child Friendliness2.7
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    Reviews Summary

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    Guests appreciate the convenient location and good food at this property. The staff is often described as polite and helpful, providing reasonable service. However, many have pointed out issues like poor room cleanliness, presence of insects, and inadequate room service speed. The ambiance is decent, but the maintenance appears to be lacking in some areas.

    Sort by:

    Positive first
    2.0

    Poor Stay

    kapil m.business

    Extremely poor service. No bathroom slippers no professionalism. All bed sheets dirty and bed worms were visible.

    Travel Month: Sep 2025

    Room: CLASSIC ROOM

    2.0

    Poor Stay

    kapil m.business

    Room service is extremely poor..there were insects and flies in the room. Bed worms were present in the bedsheet.

    Travel Month: Oct 2025

    Room: CLASSIC ROOM

    1.0

    Terrible Stay

    ayush m.solo

    Very bad experience I’m not comfortable I’m booked this hotel 2days but I’m not stay this hotel . I’m also booked other hotel same day waste of money bad rooms not clean staff and service very bad and room was not clean I can’t explain very bad experience.. I’m feel guilt booked this hotel waste of money don’t book this hotel everybody’s

    Travel Month: Sep 2025

    Room: CLASSIC ROOM

    4.0

    GOOD STAY

    pankaj y.business

    Stay was good

    Travel Month: May 2025

    Room: CLASSIC ROOM

    1.0

    Terrible Stay

    ashish k.business

    Very bad service and behaviour receptionist and reastaurent morning shift manager, they guys are adding extra food bill and ask to pay money they don’t have and bill customer signature and adding bill to customer and ask to pay even after asking me to check your cctv camera they denied and behave very rude, i don’t know who are the owner of this hotel, but i suggest to owner please train to these staff how to serve customer service orders you loos number of guests every day

    Travel Month: Feb 2025

    Room: PREMIUM ROOM

    1.0

    Terrible Stay

    vipin b.

    No hot water availability dirty smell in rooms non ceeperative staff

    Travel Month: Nov 2024

    Room: PREMIUM ROOM

    1.0

    Terrible Stay

    rishi a.family

    worst stay ever in my life. rooms dirty, bathrooms unhygienic. 🦟 are member of your rooms. room service takes 1 hour to fuillfil your orders. plz plz never stay in this hotel

    Travel Month: Nov 2024

    Room: DELUX ROOM

    • user photos
    • user photos
    3.0

    Average

    eti p.couple

    Property was good but clean nhi tha. Staff service bhi achha tha. Safayi agar thodi hoti to hotel bhut achha hota

    Travel Month: Oct 2024

    Room: PREMIUM ROOM

    5.0

    Awesome

    ashok k.solo

    Very great experience in all the aspects of staying at hotel deep, kanpur. I always prefer to stay at the same property as hotel deep govind nagar kanpur. Superb in everything.

    Travel Month: Oct 2024

    Room: DELUX ROOM

    2.0

    Poor Stay

    anil s.loyalty-iconbusiness

    Very dirty, they have a lot of cockroaches in the room. The rooms are stinky. They have kept mouse traps in the room

    Travel Month: Oct 2024

    Room: DELUX ROOM

    1.0

    Terrible Stay

    santosh k.business

    Bad smell everywhere in hotel including corridor, dirty furniture, pathetic washroom, no geyser. It's better to take dharamshala

    Travel Month: Sep 2024

    Room: DELUX ROOM

    3.0

    Average Stay

    ashish s.

    The location and ambiance of the hotel from outside was great newly renovated, but rooms are ok ok though size of the room was decent but lighting of room was very low and room was having mositure issue. Floors were wet because of moisture from ac.

    Travel Month: Aug 2024

    Room: DELUX ROOM

    4.0

    A decent enough hotel, good complementary breakfast, great service.

    mary m.business

    I was there for a 13 days work stay. The staff was very helpful and cooperative. Healthy complementary breakfast. Could be cleaner but given the location. It's understandable. It's located in one of busiest spot in kanpur right next to the flyover.

    Travel Month: Jul 2024 (12-Night Stay)

    Room: DELUX ROOM

    4.0

    Good

    rajesh k.business

    All the things was good except employees behaviour. Employees behavior was very rude. Breakfast was good.

    Travel Month: Jun 2024

    Room: CLASSIC ROOM

    5.0

    Fantastic food & hotel in kanpur

    umesh c.solo

    Property is situated at main road of govind nagar and very easy to reach at property. Location is very good place near main market of govind nagar. Food is very tasty and amenities & service are also very good. Staff are very gentle.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: DELUX ROOM

    5.0

    Happy and comfortable stay in deep hotel

    naresh k.business

    Service good n food awesome with comfortable room my experience in 3 day was good i hope next time i will be there for stay

    Travel Month: Jun 2024 (3-Night Stay)

    Room: CLASSIC ROOM

    • user photos
    • user photos
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    5.0

    Comfortable stay and delicious food

    suresh k.loyalty-iconbusiness

    Stay was really amazing and comfortable, rooms were beautiful and beds were comfy, they had room service which was quick in response and delicious food, i loved there service and way of handling customers. This property is very old but still well maintained especially there fine dine restaurant which was really beautiful.

    Travel Month: Jun 2024

    Room: CLASSIC ROOM

    • user photos
    2.0

    Pathetic support & staff.

    prakhar k.business

    Stay was very poor as the hotel staff in very non-coperative and rooms are very compact. No breakfast for customers if they are checkin out early in the morning. They are very rude even if customer requests for some fruits also during early check-out. Will never ever recommend this hotel to anyone and even i will never stay in this hotel again.

    Travel Month: May 2024

    Room: CLASSIC ROOM

    The Deep Hotel (Govind Nagar) has replied on Fri Jun 07 21:08:24 IST 2024

    We're sorry to hear about your experience. Our kitchen operates from 7:30 am to 11:30 pm, and fresh fruits are only served during breakfast hours, starting at 7:30 am. We understand your disappointment and will take your feedback into consideration to improve our service. We hope you'll give us another chance to exceed your expectations in the future.

    1.0

    Pathetic hospitality

    navjyot s.business

    Staff is not courteous to offer food for early morning checkout of 6:30 am not even willing to offer fruits on the way. Rooms are smelly and unhygienic.

    Travel Month: May 2024

    Room: DELUX ROOM

    The Deep Hotel (Govind Nagar) has replied on Fri Jun 07 21:09:52 IST 2024

    We're sorry to hear about your experience. Our kitchen operates from 7:30 am to 11:30 pm, and fresh fruits are only served during breakfast hours, starting at 7:30 am. We understand your disappointment and will take your feedback into consideration to improve our service. We hope you'll give us another chance to exceed your expectations in the future.

    5.0

    The service and room quality is very good and wonderful..

    sanskar a.business

    wonderful experience as I am visit and stay in this hotel and fooding facilities is also very good..

    Travel Month: May 2024

    Room: CLASSIC ROOM

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