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Review Of Hotel Majestic Grand

Saraimita, Kanpur

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    3.4
    Good

    45 Ratings, 12 Reviews

    excellent
    33%
    very good
    20%
    average
    16%
    poor
    16%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.5
    • Food4.0
    • Value For Money4.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property has received mixed reviews. Guests appreciate the cleanliness, comfortable rooms, and friendly staff. Many highlight the excellent food and overall hospitality. However, some have faced issues with service quality, such as uncooperative staff and room amenities not being adequately stocked. Location also seems to be a concern for certain visitors, affecting transport availability.

    Sort by:

    Positive first
    3.0

    .

    ashmit.family

    Rooms where okayish staff was very good.Location was bad as the transport was unavailable and cab driver where refusing to come

    Travel Month: Aug 2025

    Room: Executive Room

    Hotel Majestic Grand

    Dear Guest, Namaste!! Thank you for taking the time to share your feedback. We're glad to hear that you found our staff helpful and welcoming — your kind words mean a lot to the team. We’re sorry to know that the location and transport availability impacted your overall experience. While we don’t have control over external transport services, we understand how important accessibility is for our guests and are actively exploring solutions to make travel more convenient. We hope to have the chance to welcome you again and provide a more seamless stay. Warm Regards, Management - Hotel Majestic Grand

    5.0

    Excellent Stay

    adrsh s.group

    I had an excellent stay at Hotel majestic . The room was clean and comfortable, staff were friendly, and the location was perfect. Everything exceeded my expectations. I highly recommend.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive Room

    • user photos

    Hotel Majestic Grand has replied on Tue Aug 05 16:30:19 IST 2025

    Dear Mr. Srivastava, Namaste!! Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent stay at Hotel Majestic. It’s great to know that you found the room clean and comfortable, enjoyed the service from our staff, and appreciated the location. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back soon. Warm Regards, Management - Majestic Grand.

    5.0

    Excellent Stay

    adrsh s.group

    I had an excellent stay at Hotel majestic . The room was clean and comfortable, staff were friendly, and the location was perfect. Everything exceeded my expectations. I highly recommend.

    Travel Month: Jul 2025

    Room: Executive Room

    • user photos

    Hotel Majestic Grand has replied on Tue Aug 05 16:33:52 IST 2025

    Dear Mr. Srivastava, Namaste!! Thank you so much for your kind words! We’re thrilled to hear that you had an excellent stay at Hotel Majestic and that everything exceeded your expectations. It’s wonderful to know you found the room comfortable, our staff friendly, and the location ideal. We truly appreciate your recommendation and look forward to welcoming you again soon! Best regards, Management - Majestic Grand.

    5.0

    Excellent Stay

    adrsh s.business

    I had an excellent stay at Hotel majestic . The room was clean and comfortable, staff were friendly, and the location was perfect. Everything exceeded my expectations. I highly recommend it.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive Room

    • user photos

    Hotel Majestic Grand has replied on Tue Aug 05 16:35:33 IST 2025

    Dear Mr. Srivastava, Namaste!! Thank you for your wonderful review! We're delighted to hear that you had an excellent stay at Hotel Majestic. It's great to know you found the room clean and comfortable, the staff friendly, and the location perfect. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back soon! Warm regards, Managemant - Majestic Grand.

    5.0

    Excellent Stay

    mayank k.business

    I recently had the pleasure of staying at Hotel Majestic Grand , and it was an outstanding experience from start to finish. The *cleanliness* of the entire property was impeccable – everything was spotless and well-maintained. The staff was extremely courteous, professional, and always ready to assist with a smile. The food was delicious and exceeded expectations, offering a great variety and taste. I was also very impressed with the overall behavior and hospitality of the team, which made the stay even more comfortable and pleasant. All amenities provided were up to the mark, functioning perfectly, and added to a smooth and luxurious experience. I would happily rate my stay 5 out of 5 and highly recommend Hotel Majestic Grand to anyone looking for a quality stay with top-notch service.

    Travel Month: Jun 2025

    Room: Executive Room

    Hotel Majestic Grand has replied on Sat Jul 05 12:13:00 IST 2025

    Dear Mr. Mayank, Namaste!! Thank you so much for your wonderful review and for choosing to stay at Hotel Majestic Grand. We are absolutely delighted to hear that your experience with us was outstanding from start to finish. Your kind words about the cleanliness, courteous staff, delicious food, and well-maintained amenities truly mean a lot to us. Our team works hard to ensure every guest has a comfortable and memorable stay, and it's incredibly rewarding to know we succeeded during your visit. We’re especially grateful for your 5-star rating and strong recommendation. It was a pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the near future. Warm Regards, Management - Majestic Grand By MNG Rooms.

    1.0

    Worst hotel experience

    kritarth g.family

    The food was good.Staffs and owner was very uncooperative.I humbly request all to think twice before visiting the hotel.I am not going to recommend this to anyone.Very rude and inexperienced staff.

    Travel Month: Jun 2025

    Room: Executive Room

    Hotel Majestic Grand has replied on Thu Jun 12 15:04:35 IST 2025

    Dear Guest, Namaste!! Thank you for sharing your feedback. We're glad to know you enjoyed the food, but we're truly sorry to hear about your experience with our staff and service. Please accept our sincere apologies if you felt our team was uncooperative or rude. This is certainly not the standard we strive to maintain. Your concerns are being taken seriously, and we will be addressing this with the staff to ensure better hospitality and professionalism in the future. We genuinely value your input, as it helps us improve. If you’re open to discussing this further, we’d appreciate the opportunity to understand more about your experience and make things right. Warm regards, Management - Hotel Majestic Grand By MNG Stays.

    2.0

    Poor Stay

    gaurav t.

    Pathetic service, room cleaning issues, food quality was ok

    Travel Month: Feb 2025

    Room: Executive Room

    Hotel Majestic Grand has replied on Sat Feb 22 11:44:10 IST 2025

    Dear Mr. Tripathi, Namaste! We’re really sorry to hear about the issues you faced during your stay. We take service and cleanliness very seriously, and it's disappointing to know we didn’t meet your expectations. We’ll be addressing these concerns with our team to ensure improvements are made. We appreciate your feedback on the food quality as well. Thank you for bringing these matters to our attention, and we hope to provide a better experience next time. Warm Regards, Management - Hotel Majestic Grand

    2.0

    Very poor service

    pushpendra.family

    Very poor service & geasor damaged & staff behaviours and rats are in the rooms & no parking zone to

    Travel Month: Dec 2024

    Room: Premium Room

    Hotel Majestic Grand has replied on Mon Dec 30 18:19:16 IST 2024

    Dear Mr, Kumar, Namaste! We are truly sorry to hear about the issues you experienced during your stay. This is certainly not the standard of service we aim to provide, and we apologize for the poor service, the condition of the gear, and the behaviour of our staff. The presence of rats and lack of parking are serious concerns, and we are addressing these matters urgently to ensure a better experience for future guests. Your feedback is invaluable, and we appreciate you bringing these issues to our attention. We hope you will consider giving us another chance to provide a much better stay. Warm Regards, Management - Hotel Majestic Grand.

    1.0

    Terrible Stay

    ronit k.loyalty-icon

    It is not even worth 500 rupees, no water bottles, no dustbin in room, ac not working and power cut more than 20 times.

    Travel Month: Oct 2024

    Room: Premium Room

    Hotel Majestic Grand has replied on Tue Mar 04 17:32:50 IST 2025

    Dear Guest, We regret that your experience could not meet your expectations, we apologize for the same. Looking forwards to welcoming you soon again.

    2.0

    Average

    uday k.business

    Not satisfied as per amount.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Executive Room

    Hotel Majestic Grand has replied on Mon Sep 09 17:08:16 IST 2024

    Dear Mr. Karmakar, Namaste! Thank you for your feedback. We're sorry to hear that you felt the value didn't meet your expectations. We strive to provide a great experience for all our guests, and your comments are important to us. If you have any specific concerns or suggestions, please feel free to share them so we can address them and improve. Warm Regards, Management - Hotel Majestic Grand, Kanpur.

    4.0

    Good Stay

    sivam k.

    No soap, no toiletries were kept. Need to ask for the same from reception.

    Travel Month: Aug 2024

    Room: Executive Room

    Hotel Majestic Grand has replied on Tue Aug 13 15:46:31 IST 2024

    Dear Mr. Kumar, Namaste! Thank you for your valuable time and for sharing a rating and feedback towards our property, we are glad to know that you loved your stay at our property. we also apologize for the inconvenience caused to you due to our amenities. We will surely look into the points mentioned by you, looking forward to welcoming you soon again. Warm Regards, Management- Hotel Majestic Grand.

    5.0

    Excellent stay

    pankaj s.loyalty-iconfamily

    Location awesomev, very near to karma industries, online examination center, excellent food and well deciplined staff, recommends 10/10 scoring

    Travel Month: Jun 2024

    Room: Executive Room

    • user photos
    • user photos

    Hotel Majestic Grand has replied on Tue Jul 23 18:19:52 IST 2024

    Dear Mr. Singh, Namaste! Thank you for your valuable time and for sharing a positive rating and feedback towards our property. We are glad to know that you loved your stay at our property and liked all our amenities and facilities. We are looking forward to welcoming you soon again. Warm Regards, Management- Hotel Majestic Grand.

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