Currency
INR

Review Of The Colonial - A Lake View Hotel in Udaipur

Name: The Colonial - A Lake View Hotel in Udaipur
Address: Building No./Flat No.: 1 - A Road/Street: RAWALA THANA City/Town/Village: Udaipur District: Udaipur State: Rajasthan PIN Code: 313001, Udaipur, 313001, IN
Price range: The Colonial - A Lake View Hotel in Udaipur Price starts at INR 3,365/Night
Rating: 3.8

Shavri Colony, Udaipur | 6 minutes walk to Lake Pichola

BOOK THIS NOW

User Rating & Reviews

everyone
couple
family
group
business

3.8

Very Good

199 Ratings, 94 Reviews

excellent

46%

very good

22%

average

14%

poor

11%

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Food3.9
Cleanliness3.8
Value For Money3.2
Child Friendliness3.3

We are using generative AI to show you summarised user review

Reviews Summary

Guests appreciate the clean and spacious rooms, friendly and helpful staff, and delicious food with a good breakfast spread. The rooftop bar offers stunning views and a lively atmosphere, making it a fun spot for nightlife. While some mention occasional service delays and noise from the club, the overall vibe and hospitality leave a positive impression.

Sort by:

Positive first

4.0

Good Stay

family with 1 kid

stay was good food was nice. but lastday of stay was terrible. suddenly after breakfast we were shifted to other hotel due to issue of property owner and hotel running person who take property on lease,, suddenly light cut off No Ac no lift working on last day

Travel Month: Jun 2025 (3-Night Stay)

Room: Deluxe King Studio

3.0

Average Hote

shashank s.family with 1 kid

Lot of time we need to follow up for water, cleaning. Basic things like tea, soap is not automatically refilled on daily basis. need to follow up. Hot water is not at all available. Limited food options and confusing price management at bar on weekends ( some coupon system without any bill)

Travel Month: Jun 2025

Room: Deluxe King Studio

2.0

Not worth

stavan s.group

it's not a resort, It's a HOTEL. please remove it from the Resort category. Very less staff. The staff is not co-operative. Had to make too many calls to get simple things done. linen not cleaned properly.

Travel Month: Jun 2025

Room: Deluxe Queen Studio

1.0

Terrible Stay

snehal s.

Very ordinary amenities and zero hospitality! breakfast was below average. They were short of the white bread and could not manage the supply of bread even in an hour. We waited for 50 minutes but they failed in providing the white bread! staff was also rude and had no knowledge of hospitality.

Travel Month: Jun 2025

Room: Deluxe Queen Studio

5.0

Excellent Stay

prashant k.family with 2 kids

very good hotel and restaurant room is also very neat and clean thanks radhe ji for guidance for city side seen thanks

Travel Month: Jun 2025

Room: Deluxe King Studio

3.0

Average Stay

bhavinkumar p.family with 2 kids

An average hotel definitely not 4 star rated. you can consider it as 2 or 3 star hotel. charged rate is much higher compared to facilities.

Travel Month: Jun 2025

Room: Deluxe King Studio

2.0

basic facilities was not provided, poor service,

alpesh g.family with 4 kids

Room was not ready during the checkin, 4:30pm room allotted, basic facilities was not provided, TV not working, sinc issue, hairdryer not working, slippers not provided, comb not provided. Service issue.

Travel Month: May 2025

Room: Deluxe Queen Studio

3.0

Average Stay

amol p.business

Average hotel. Nothing to appreciate since all the facilities are normal and provided in most of the hotels. Breakfast was good.

Travel Month: May 2025

Room: Deluxe Queen Studio

3.0

average

megha s.group

food was average service was too slow but view was good location was little far .but it was calm place .no amenities available shown on mmt

Travel Month: May 2025

Room: Deluxe Queen Studio

5.0

Nice

ravi m.family with 2 kids

The swimming pool and room are very nice. we love it very much The food is delicious in the restaurant

Travel Month: May 2025

Room: Suite with Hot Tub

The Colonial - A Lake View Hotel in Udaipur has replied on Mon May 12 14:06:48 IST 2025

Dear Ravi, Thank you so much for your kind words. We’re delighted to hear that you loved the swimming pool and room, and that you enjoyed the delicious food at our restaurant. Your satisfaction means a lot to us, and we look forward to welcoming you back for another great stay. Warm regards, Team the Courtyard

5.0

Excellent Stay

priya a.

The stay was very staisfying. The service was briliant. I love the way reception staff greet the customers with their well manner behavior. The guy handling the luggage for customers was very hard working and kind. Overall experience was great. Would love to visit again

Travel Month: May 2025

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Mon May 12 14:08:27 IST 2025

Dear Priya, Thank you for your wonderful feedback. We’re thrilled to know that your stay was satisfying and that our service exceeded your expectations. Your kind words about our reception staff’s courteous behavior and the hardworking team member assisting with luggage truly mean a lot to us. It’s always our aim to make every guest feel welcome and cared for. We’re so glad you had a great overall experience and would love to welcome you back again soon! Warm regards, Team the Courtyard

5.0

Excellent Stay

milan p.couple

Cleanliness was good, staff very co operative, rooftop Bar with Live Dj was superb, felling so good in deluxe room, swimming pool also good

Travel Month: Apr 2025

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Mon May 12 14:09:43 IST 2025

Dear Milan, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the cleanliness, found our staff cooperative, and had a great time at the rooftop bar with live DJ. It's also wonderful to know that you felt good in the deluxe room and liked the swimming pool. Your satisfaction is our biggest reward, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Team The Courtyard

3.0

Comfortable stay just know this things before you book

vrajesh s.family

The location is very convenient, and we only tried the breakfast—it was good. A few things to keep in mind when booking this hotel: 1. Club entry is chargeable even for hotel guests—₹1000 per person. 2. The "windows" shown in photos are not actual openable or see-through windows. They're just glass panels, so the property essentially has no open windows. That said, the staff is extremely polite and helpful—service and hospitality deserve a solid 5/5.

Travel Month: Apr 2025

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Wed Apr 23 16:18:58 IST 2025

Thank you for taking the time to share your thoughts with us. We are happy to hear that you found the location convenient and enjoyed the breakfast. It’s also wonderful to know that you appreciated the politeness and helpfulness of our staff, as service and hospitality are at the heart of what we do. Your feedback is invaluable, and we’ll continue working on enhancing the overall experience for our guests. We hope to welcome you back soon! Best Regards The Courtyard Team

2.0

Poor Stay

ankita p.family with 2 kids

Rooms were good,Club was best But room service and maintenance was pathetic.Seems like they are more interested in organising and managing club & bar than hotel rooms.Bathing water was impure and smelly.whole bathroom was stinking, and even when complained about dirty bath tub and asked for cleaning they were too slow that even after checkout still nobody has came to respond.But they are quick in informing about checkout time half an hour ago!Will not recommend to stay as service and amenities doesnot justifies price!

Travel Month: Apr 2025

Room: Suite with Hot Tub

The Colonial - A Lake View Hotel in Udaipur has replied on Wed Apr 23 16:23:28 IST 2025

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the rooms and the club, but we are deeply sorry to learn that your experience with room service, maintenance, and the bathroom facilities did not meet your expectations. Please accept our sincere apologies for the issues you encountered during your stay. This is not the level of service we aim to provide, and we will be addressing these matters with the team to ensure they are rectified promptly. We truly appreciate your feedback and hope that you might reconsider staying with us in the future to experience the improvements. Warm regards, The Courtyard Team

2.0

Hotel where only food is good. Else everything is you will regret lifeti

ankur g.

family with 1 kid

The stay was not good. There are pros and cons which I would like to mention PROS - room size is good. The food taste is good. They have lot of variety in breakfast buffet CONS - Receptionist is very unprofessional. If you stay for more than 1 day, they will not clean the room for 2nd day. There is club at top floor and sound of DJ will disturb you whole night even if your floor is on first floor. Don't take room on second floor, you will not be ble to sleep. They will only allow some key guest to park vehicle inside hotel and for rest of guest, you have to park on a plot full of sand. Last but not the least, I will again highlight receptionist behaviour. She is so arrogant thay she will not even reply to your concerns. Such unprofessional behaviour is not even expected from 2 star hotel

Travel Month: Mar 2025

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Wed Apr 23 16:28:16 IST 2025

Thank you for taking the time to share your detailed feedback. While we're glad you appreciated the spacious rooms, the variety and taste of our breakfast buffet. Please accept our sincere apologies for the issues you encountered, especially regarding housekeeping, noise levels, parking inconvenience, and the behaviour at the front desk. This is certainly not the level of service we strive to provide. Your comments have been shared with the respective teams, and we are already working on corrective actions to improve guest comfort and service professionalism. We take your concerns very seriously, and we hope you might consider giving us another opportunity in the future to deliver the quality and hospitality that we are known for. Warm regards, The Courtyard Team

2.0

Not good at all

krunal s.family with 3 kids

Not satisfied with hotel service. Food was very costly with no taste. There was no parking area.

Travel Month: Feb 2025

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Sat Apr 26 15:22:06 IST 2025

We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we would appreciate the opportunity to learn more about what went wrong so we can work on improving. We hope to have a chance to welcome you again and provide a much better experience. Warm regards, The Courtyard Team

1.0

COMPLETE BAD EXPERIENCE

kalpesh s.couple

Hotel staff are only interested in restaurant business so rooms are not clean, even not provide drinking water in rooms, Television are not working and not even single person can interested to resolve issues. Also you are not allowed in their roof top restaurant which photos they provide.

Travel Month: Feb 2025 (3-Night Stay)

Room: Deluxe King Studio

The Colonial - A Lake View Hotel in Udaipur

Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience. What you’ve described falls far below the standards we aim to uphold, and we deeply regret the inconvenience caused during your stay. Please accept our apologies for the cleanliness issues, lack of basic amenities like drinking water, and the non-functioning television and the confusion regarding access to the rooftop restaurant and will ensure that our listings and photos are updated for better clarity and transparency. We genuinely appreciate your comments, as they help us identify areas for improvement. Our team is reviewing these matters seriously to ensure that future guests have a far more positive and comfortable experience. Best Regards The Courtyard Team

3.0

average hotel & staff, not fulfilled the requirements as per 5 star hotels

akshata a.couple

It was not up to the mark as per brand, staff was not quick enough to arrange anything for guests...

Travel Month: Feb 2025

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Sat Apr 26 15:24:00 IST 2025

Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet the standards you expected from our brand. We also regret that our service was not as prompt as it should have been. We truly appreciate your input and hope you will give us another opportunity to serve you better in the future. Warm regards, Courtyard Team

4.0

Good

sagar v.couple

Stay was nice , room size is large enough, staff is also polite and helpful, property is a bit far from local markets, nothing in walking distance

Travel Month: Feb 2025

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Sat Apr 26 15:25:26 IST 2025

Thank you for sharing your experience with us! We’re delighted to hear that you had a nice stay, found the room spacious, and appreciated the politeness and helpfulness of our staff. Your kind words truly mean a lot to us. We hope to welcome you back soon for another comfortable stay! Warm regards, Courtyard Team

3.0

Average stay

sitender y.family

Average stay. Uncomfortable for 2nd floor room occupants in view of dg sound upto 0030h everynight. Not very much forthcoming staff. Just low average hospitality culture.

Travel Month: Feb 2025 (3-Night Stay)

Room: Deluxe Queen Studio

The Colonial - A Lake View Hotel in Udaipur has replied on Wed Apr 23 16:32:37 IST 2025

Thank you for taking the time to share your experience. We’re sorry to hear that your stay did not fully meet your expectations. We also regret that our team did not come across as warm and welcoming. Providing genuine hospitality is very important to us, and your comments will be used as part of our ongoing staff training efforts. We appreciate your candid feedback and hope you’ll consider giving us another opportunity to pr vide a much-improved stay in the future. Warm regards, The Courtyard Team