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Review Of SURABHI SUITES

Angamaly, Cochin | 5.8 km drive to Cochin International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    109 Ratings, 42 Reviews

    excellent
    11%
    very good
    28%
    average
    23%
    poor
    12%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 1
    • 1
    • 3
    • 3
    • 4
    • 2
    • 3
    • 4

    Rating Categories

    • Location3.4
    • Cleanliness2.7
    • Room2.4
    • Value For Money2.8
    • Facilities2.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the easy accessibility of the property and the ample parking space. Some enjoy the nearby restaurant with decent food options. However, many highlight serious issues with cleanliness, poor maintenance, and rude staff. Amenities like towels, blankets, and toiletries are often missing, leading to an overall unpleasant experience. The atmosphere varies, with some finding it peaceful while others describe it as terrible.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    saheer s.family with 1 kid

    Very Poor bed, nasty bathroom without towels or any other aminities. Cuboard without a lock, totally very terrible. Poor behavior from staffs

    Travel Month: Sep 2025

    Room: Double Non Ac

    3.0

    Average Stay

    samson t.solo

    The property I found through Make my trip. I only used the property for staying. The service was average

    Travel Month: May 2025

    Room: Single NON Ac Room

    1.0

    terrible

    sajith s.loyalty-iconsolo

    no blanket was provided, not clean, ants on the bed and walls, no towel, soap provided. the only thing provided was a room

    Travel Month: Dec 2024

    Room: Single NON Ac Room

    1.0

    Worst experience

    rajesh k.loyalty-iconbusiness

    Worst hotel ever very bad experience room is not clean they did not provided blankets however it could be says a good hotel

    Travel Month: Dec 2024

    Room: Double Non Ac

    4.0

    Good stay at surabhi suites at reasonable rate. Surely i will suggest

    kavitha a.family

    Already stayed earlier, so we are happy to book again. We will surely suggest to our friends and family

    Travel Month: Oct 2024

    Room: Double Non Ac

    3.0

    Average Stay

    thaha y.solo

    Just ok. That's it. Lack of please it welcome. A piece of soap and towel are not available. A blanket not available for bed. Otherwise all ok

    Travel Month: Jun 2024

    Room: Single NON Ac Room

    1.0

    never book this hotel

    muhammed h.family

    Room is not clean and tidy

    Travel Month: Jun 2024

    Room: Double Non Ac

    1.0

    Rude staff, avoid this hote

    thomas.couple

    Very poor experience. Had booked and paid, only to be told no foreigners when we arrived. Eventually the manager agreed but was rude and annoyed that we were even there. Wouldn't give us the wifi password. Very bad experience, avoid, especially if you are not from india.

    Travel Month: Apr 2024

    Room: Double Non Ac

    4.0

    Good Stay

    shajith.

    The stay at surabhi tourist home was nice. Restaurant services was also good. Thank you. Not taken

    Travel Month: Jan 2024

    Room: Double Non Ac

    1.0

    Surabhi is not a hotel just a lodge.

    sunny t.couple

    Offered 220 sq ft. Got 100 sq ft dingy room. It is not worth even for rs 200. Me and my wife are senior citizens above 70 years old. We had to lift our luggage by ourselves to 3 rd floor. No drinking water, no toiletries and towels. Why such a shabby lodge is your list. I think you just admit them based on some beautiful pics sent by them. If you physically validate the standards 60% of the hotels will be out. Very bad experience.

    Travel Month: Aug 2023

    Room: Double Non Ac

    1.0

    Terrible Stay

    subin.

    The room was not good it was full dirt. Condom was there in coberd

    Travel Month: Jun 2023

    Room: Double Non Ac

    2.0

    Poor

    sanal t.couple

    Room is a old room, reciption only neeted, and updated, but rooms is not good, just freshness use the rooms

    Travel Month: May 2023

    Room: Double Non Ac

    • user photos
    • user photos
    1.0

    Bad customer service.

    gokul m.couple

    The receptionist asking questions like policeman. I got disappointed. So i am not interested to stay there. I was not take the room. Worst experience that i had ever seen-ed before. There ia no option for refunding after taking the room. So my cash gone.

    Travel Month: May 2023

    Room: Double Non Ac

    1.0

    Terrible Stay

    vijaya k.loyalty-icon

    Room quality very bad. They are not provided bed sheets. Bed bugs lot of have. Can't sleep full night bcos always itching some bed bugs. They are providing water with used water bottles (already someone drink and throw. Room inside no good smell like a jungle room. Toilet inside and wash basin no soap available. Very bad experience. Very very bad experience. Waiting long time for check in. Their hospitality quality is very poor

    Travel Month: Jan 2023

    Room: Double Non Ac

    1.0

    Worst of the worst hotel experience!

    maneesh p.solo

    Guys, me being a solo traveler i had the worst experience ever i never experienced such an awful service untidy room, smelly washroom, flies and insects and moreover the staffs were very rude when i asked to change my room.

    Travel Month: Jan 2023

    Room: Single NON Ac Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    greeshma s.loyalty-icon

    We had a terrible experience. The room was not neat. Bedcovers were not provided and when we asked a dirty cloth was given. Not even soaps or towels were provided. Extremely disappointed. Bedsheets were dirty. The dustbin had remains from previous tenants. The room had a bad smell also. It was an extremely terrible stay

    Travel Month: Jan 2023

    Room: Triple Non AC

    3.0

    Rooms are good , toilets are below average

    amal s.solo

    Toilets are not upto expectations .

    Travel Month: Dec 2022

    Room: Single NON Ac Room

    1.0

    Very poor service and hygiene

    sajeev k.family

    We were denied our room when we reached there. The arrogant guy in the reception told that he haven't blocked any room for us. We were really tired after a long drive and all we wanted was a peaceful sleep for 6 hours. He kept us waiting for a long time and then came up with a room with no hygiene at all. The room was full of mosquitoes. They didn't even give us any bedsheet and any toiletries. The room that we got was poorly maintained, toilet seats were broken.

    Travel Month: Dec 2022

    Room: Double Non Ac

    4.0

    This hotel is good

    vignesh m.solo

    Location is easy to go. Car parking is very fine. But bathing hot water no. So i'm disappointed

    Travel Month: Dec 2022

    Room: Single NON Ac Room

    2.0

    Average beds

    jaideep j.family

    average beds and cleanliness. road from airport to there is full of potholes.

    Travel Month: Dec 2022

    Room: Double Non Ac

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