This property boasts a great location near Pondy Bazaar, making it convenient for shopping and dining. However, numerous guests have complained about cleanliness issues, including cockroaches and unkempt bathrooms. Maintenance has been highlighted as a concern, with broken amenities and poor room service reported. While some staff were noted as friendly, many guests experienced unhelpful and rude service. The property has potential due to its prime location, but significant improvements in hygiene and maintenance are urgently needed.