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You are booking hotel for more than 30 days

Review Of Super Townhouse Oak Mahadevapura Opposite Phoenix Mall Formerly Grand Wilton Inn0123401234

Kundalahalli Gate road, Bangalore | 8 minutes walk to Phoenix Marketcity

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    219 Ratings, 117 Reviews

    excellent
    39%
    very good
    15%
    average
    16%
    poor
    13%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 3
    • 1
    • 1
    • 1
    • 1
    • 3
    • 1
    • 1

    Rating Categories

    • Location4.5
    • Cleanliness4.3
    • Food2.5
    • Value For Money3.6
    • Facilities3.0
    • Child Friendliness4.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a great location with spacious rooms and friendly staff. However, guests frequently mention poor maintenance and cleanliness issues, including dirty linens and unkempt bathrooms. Service quality seems to be a major concern, with many reporting a lack of basic necessities and amenities, such as toiletries and drinking water. While some have enjoyed their stay due to room comfort, frequent complaints about noise, hygiene, and unresponsive staff paint a less favorable picture overall.

    Sort by:

    Positive first
    3.0

    Average Stay

    b a.group

    Property is good but they don’t provide toiletries if asked they are like it’s not available and TV doesn’t work either no remote too

    Travel Month: Sep 2025

    Room: Classic

    1.0

    Terrible Stay

    sreevatsan g.

    Very worst customer handling by the receptionist very rude. No maintenance room is full of cockroaches and insects

    Travel Month: Sep 2025

    Room: Classic

    1.0

    Terrible Stay

    bibek g.couple

    bedsheet was stained and torn. Pillow covers were very dirty and smelled. Bathroom ceiling was damaged as can fall anytime. rude staffs , didn't even consider changing the bedsheets or room

    Travel Month: Sep 2025

    Room: Classic

    3.0

    not clean

    anmary j.couple

    The hotel is totally not clean or neat. The rooms are ok ok. Cooridors and lifts are not clean. If it’s all clean it will be a better

    Travel Month: Aug 2025

    Room: Classic

    1.0

    Terrible Stay

    isha v.solo

    I was the worst stay i have ever had. I was given a room on the ground floor. The receptionist played loud music all night due to which i couldn't sleep. Apart from that i stayed for five days and i was expecting room cleaning everyday but there was nothing as such. I opened the drawer and there were cockroaches. The telephone was not working due to which i couldn't call room service. Worst.. wish i could give a negative rating

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Classic

    3.0

    Average Stay

    shruti m.business

    The service was good. My room had many cockroaches. Had to request the staff since 6-7 cockroaches or more were present in the room. The room is big, location is next to Garudacharpalya metro station.

    Travel Month: Aug 2025

    Room: Classic

    4.0

    NO FRILLS

    pritam k.family

    excellent location, clean large room, clean bathroom. kettle but no tea/coffee packets. no complimentary bottled water. car parking is in basement and very congested and dingy looking. idela for 1 to 2 nights.

    Travel Month: Aug 2025

    Room: Classic

    2.0

    don't prefer business stay worst

    e s.solo

    worst one I ever stayed in the past 10 years. no basic things like coffee powder, sugar. TV not working remote not in the room bathroom taps broken .unclean toilet basin worst one worst one I ever stayed in the past 10 years. no basic things like coffee powder, sugar. TV not working remote not in the room bathroom taps broken .unclean toilet basin worst one

    Travel Month: Aug 2025

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    tushar s.solo

    the hotel service and reception person was very rude and not supportive. there was not towel, toiletry kit provided in the room. they charged for early check. don't go with this hotel. the hotel staff iare very irresponsible

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    crbc t.

    The most bad experience I had ever in my hotel experience. The receptionists are gold diggers and non cooperative. They behaved like local gundas, making their own rules and speaking bad words. Iam never recommending the hotel.

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    shyamjith m.

    It was terrible experience. Bad smell in the room and bathroom. Bathroom was not cleaned properly. Soap was not there in the bathroom . Overall it was terrible experience

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible rooms- never think about booking.

    solo

    Terrible rooms. Dirty and broken toilets. Cockroaches all over. Dirty towels! Dirty bedsheets, pillow covers

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Good Service Partnership

    santosh.couple

    Staff partnered with guests to ensure positive experience for everyone. Room was suitable and their collaborative approach solved any concerns.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    avishwan.solo

    Embraced my solo travel spirit with welcoming community. Room was communal and staff were embracing. Great for community minded solo travelers.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    ishvith.solo

    Reimagined solo travel possibilities with good approach. Room was visionary and staff were forward thinking. Perfect for possibility exploring solo travel.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    pawan k.family with 1 kid

    Room size is big ,all Staf & manager is coperating mind, Ac & toilet is good

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    shauryak.solo

    Pure happiness during my solo stay. Room was just right and staff were welcoming. Perfect solo travel choice.

    Travel Month: Jul 2025

    Room: Classic

    3.0

    Average Stay

    ramkumar v.business

    Room is good, but hot water is not available during the bath and cockroaches are rounding around the bedroom.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    samar.group

    Our group made perfect choice here. Staff coordinated arrival beautifully. Rooms were ready and comfortable for everyone.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Relaxing place good for solo trips

    kridayesh.solo

    Had an amazing solo stay here. Room was just right and staff made me feel welcome. Great choice for solo travel.

    Travel Month: Jul 2025

    Room: Classic

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