Select CheckIn Date

-

Select CheckOut Date

Select a valid date

November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December  25
Su
Mo
Tu
We
Th
Fr
Sa
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3

You are booking hotel for more than 30 days

Review Of Super Townhouse Malabar Illam Kochi

Vennala, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    182 Ratings, 88 Reviews

    excellent
    30%
    very good
    30%
    average
    18%
    poor
    14%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 5
    • 1
    • 5
    • 2
    • 3
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.6
    • Food2.7
    • Hospitality3.4
    • Value For Money3.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the prime location and cleanliness of the property, along with friendly staff. However, many express dissatisfaction with the poor maintenance, including unclean rooms and inadequate food options. The absence of basic amenities like hot water and room service has also been noted. Overall, visitors mention good ambiance but highlight significant room for improvement in service quality.

    Sort by:

    Positive first
    4.0

    Good Stay

    bibin b.

    It was a nice stay, the only problem we faced was the smell from the kitchen.

    Travel Month: Nov 2025

    Room: Classic

    1.0

    Terrible Stay

    siji m.solo

    Pathetic room and food we complained to police about old food

    Travel Month: Oct 2025

    Room: Classic

    2.0

    Poor Stay

    rajesh k.

    Stayed 5 days.No room cleaning within these days. Bad smell

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Classic

    2.0

    Not Good

    shahnawaz m.group

    Not at all user friendly ,congested room without mineral water and hot water in bathroom, if we call also no one replies

    Travel Month: May 2025

    Room: Classic

    4.0

    good

    muhammed s.couple

    Good service but no heater. No brush and paste provided. Only one towel provided. Otherwise all goood

    Travel Month: Jan 2025

    Room: Classic

    5.0

    Clean and well-maintained stay

    bhuvan.

    Stayed overnight and had a great experience. The room was clean, and the staff was very friendly and helpful.

    Travel Month: Aug 2024

    Room: Classic

    5.0

    Clean vibes, soft ambiance

    vikram r.

    It's clean all around, and there's a soft ambiance. Neat and inviting.

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Terrible Stay

    rakesh m.

    One of the worst experiences, guys take this feedback seriously. Never stay in this hotel. We booked for one week and one week become hell. Reception guy is pathetic, never responds for call if you need anything go to reception and we have to beg him. Towels are so dirty can't tell even our house door mat is cleaner then their towels. Breakfast only appam roti and omelette. Daily menu it is for them. Guests are stupid for them. Hotel build because of bar nothing else. Never change the bedsheets even if you tell them and so dirty bedsheets with stains. Out side foods not allowed and their hotel food is pathetic felt like to vomit. Makemytrip and other hotel apps if possible remove them from your hotel list

    Travel Month: Dec 2023 (6-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Disappointed stay

    shibi j.business

    Room was not clean and bath towel and bedsheet stained. Not allowed food from outside. At last they need 5* rating.

    Travel Month: Mar 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    4.0

    Good rooms

    fahad k.couple

    Good rooms in hotel, very happy to ambience

    Travel Month: Dec 2022

    Room: Classic

    2.0

    cheating

    amruthesh c.business

    they are not willing for give the room a booking price . so I will pay additional payment to collect the room key

    Travel Month: Dec 2022

    Room: Classic

    2.0

    Blanket was not washed, small rooms and poor service

    surya p.family

    Blanket was not washed, small rooms and poor service

    Travel Month: Nov 2022

    Room: Classic

    2.0

    The hotel has made only for to get bar license.

    thyagarajan.loyalty-icon

    The hotel made only for bar license not for gust. Gust will not get even any assistance. Receptionist keep the phone receiver by the side of the phone to avoid the distrebence. If anything will happened that's his faith.

    Travel Month: Nov 2022

    Room: Classic

    5.0

    Excellent Stay

    aghil l.group

    Excellent place, nice staff,

    Travel Month: Oct 2022

    Room: Classic

    Super Townhouse Malabar Illam Kochi has replied on Tue Oct 25 06:58:49 IST 2022

    Love to hear this, aghil lonan! it'd be great if you could give us another opportunity in future and we will ensure to serve you even better than before. Have a lovely day ahead ) regards, navneet

    5.0

    Very good location

    bhaskar y.business

    Nice hotel with interial, nice service. It's near to vytaila bus stand. Its good

    Travel Month: Oct 2022

    Room: Classic

    • user photos
    • user photos
    • user photos

    Super Townhouse Malabar Illam Kochi has replied on Thu Oct 20 06:58:38 IST 2022

    Thank you for your sweet words, bhaskar yellaram! we hope to give you a consistent service every time. Regards, rachit

    1.0

    Very poor Service

    sreejith v.loyalty-iconsolo

    horrible staffs… and they don’t care the guest. I won’t be going here again…

    Travel Month: Aug 2022

    Room: Classic

    2.0

    Don't even try this hotel. Pathetic

    mohammed.solo

    They don't know what does service means. Helpless attitude, empty reception, bed and mattress are in pathetic condition. Guys don't even try this hotel.

    Travel Month: May 2022

    Room: Classic

    1.0

    additional charges may apply

    adarshjith a.solo

    Even after online booking....they have charged extra in the name of additional room rent😡😡

    Travel Month: May 2022

    Room: Classic (2X)

    5.0

    Friendly hotel to stay

    joji j.loyalty-iconsolo

    Hygeine maintained, good staff, a good hotel for family as well at a reasonable cost

    Travel Month: Apr 2022

    Room: Classic (2X)

    Super Townhouse Malabar Illam Kochi has replied on Fri May 13 08:19:47 IST 2022

    Appreciate your valuable comments, joji joseph! happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead ) regards, rachit

    5.0

    Main road side

    adarsh k.solo

    Easy for cab accessibility. Prime location

    Travel Month: Sep 2021

    Room: Classic (2X)

    Super Townhouse Malabar Illam Kochi has replied on Sun Sep 19 07:37:22 IST 2021

    Hey adarsh ks, it's always good to see our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! regards, swarna

    Areas in Cochin

    Reviews of other Cochin Hotels

    Show More

    Five Star Properties in Cochin

    Olive Down Town

    0 1 2 3 4 0 1 2 3 4

    ₹ 4,600

    Per Night

    Kadavanthara

    Ernakulam

    Diana Heights

    0 1 2 3 4 0 1 2 3 4

    ₹ 3,024

    Per Night

    Cochin

    Fort Kochi

    Nedumbassery

    Monsoon Empress

    0 1 2 3 4 0 1 2 3 4

    ₹ 50,000

    Per Night

    Palarivattom

    Top Searched hotels nearby Cochin

    Parakkat Nature Resorts

    0 1 2 3 4 0 1 2 3 4

    ₹ 7,268

    Per Night

    Pallivasal

    KTDC Tea County

    0 1 2 3 0 1 2 3 4

    ₹ 7,000

    Per Night

    Central Munnar

    Kumarakom Lake Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 35,750

    Per Night

    Vayitharamattom

    Laxmi Estate

    Sterling Munnar

    0 1 2 3 0 1 2 3 4

    ₹ 3,920

    Per Night

    Chinnakanal

    Chandys Windy Woods

    0 1 2 3 4 0 1 2 3 4

    ₹ 12,623

    Per Night

    Chithirapuram

    Tea Valley Resort

    0 1 2 3 0 1 2 3 4

    ₹ 4,103

    Per Night

    Pallivasal

    Misty Mountain Resort

    0 1 2 3 0 1 2 3 4

    ₹ 5,700

    Per Night

    Pallivasal

    ELEPHANT PASSAGE

    0 1 2 3 4 0 1 2 3 4

    ₹ 6,569

    Per Night

    Anachal

    Similar Star Rating Hotel in Cochin

    MALAYATTOOR RESIDENCY

    0 1 2 0 1 2 3 4

    ₹ 2,000

    Per Night

    Kodanad

    Hotel Seashell

    0 1 2 0 1 2 3 4

    ₹ 2,850

    Per Night

    Marine Drive

    Kacheripady

    Gopika Regency

    0 1 2 0 1 2 3 4

    ₹ 2,660

    Per Night

    Cochin

    Fort Kochi

    Nedumbassery

    Ernakulam