We recently stayed at Sunday Hotel, Gurgaon for a family trip and had booked three Duplex Executive Suite King Bed rooms. Overall, we had a pleasant stay and appreciated many aspects of the property, though there are a few areas where improvement would make the experience truly exceptional.
What We Loved:
Staff: The staff were sincere, polite, and genuinely helpful throughout our stay. Their warm hospitality made us feel comfortable and well looked after.
Breakfast: The breakfast buffet was excellent, offering a wide variety of delicious options to suit different tastes.
Swimming Pool: The pool was clean and well-maintained, making it a great place to relax.
Rooms: The rooms were very spacious, beautifully designed, and ideal for families.
Interiors: The hotel has a modern and stylish interior that gives it a fresh and elegant vibe.
What Could Be Better:
While we truly enjoyed our stay, there were a few details that could be improved to match the standards expected of a 5-star property:
Some basic amenities such as hair conditioner, body lotion, bathroom slippers, bathrobes, and dental kits were missing in the room.
The balcony could have been cleaner, and the bathroom required a bit more attention in terms of housekeeping.
We also had to make multiple follow-ups to get a few of these items sorted, which could be streamlined for a smoother guest experience.
Overall:
Despite a few shortcomings, Sunday Hotel has great potential. The staff’s sincerity, the excellent breakfast, and the spacious, modern rooms make it a lovely place to stay. With a bit more focus on cleanliness and ensuring that all standard amenities are readily available, this property can truly shine as one of the top 5-star hotels in Gurgaon.
We look forward to visiting again and hope to see these improvements implemented soon!