Sukoon boathouse is located opp to ghat 19 on dal lake. it is a quite side of dal lake and has a beautiful deck. it is a beautiful boat house. They need to do some up keep like toilets need exhaust, hot water comes after 15 mins of water being wasted to get lake warm water 5 mins after that to get hot water. the bathroom fixtures need changes, toiletries need to be provided as per occupancy, doors are a bit jammed and so are locks. food is good but service is a but lost and slow. the music performance of Santoor performer was the highlight of the stay. Behavior of the owner on the last hour of my stay was the lowest point. The owner was questioning my booking at the end of our stay. I had booked a one night stay for 3 members with breakfast and lunch or dinner option for. I booked one hour prior to our arrival to the property at 4ish pm. The owner or whoever was sitting at the boathouse reception was rude and was telling me that its not possible to get the deal at this cost. This was a rude behavior, Firstly he had no decency to first ask how was our stay at the property and second he was questioning my voucher of booking as if I got a free stay at his privileged property. I find this kind of entitled behavior very rude. It spoils the mood. The staff is far better behaved. Overall a good property and good food, good staff, avoid talking to the owner or who ever is managing the books. Keep your booking voucher handy, he has a tendency to be rude. The place has good view. Be ready to experience complete quite and peace. I would request the property to make the stay more welcoming as the cost is not low so hospitality needs to be the prime focus.