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You are booking hotel for more than 30 days

Review Of Sorrento Guest House

Annanagar East, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    89 Ratings, 55 Reviews

    excellent
    12%
    very good
    31%
    average
    33%
    poor
    13%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 3
    • 4
    • 4
    • 4
    • 3
    • 3
    • 1
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.2
    • Room3.1
    • Value For Money3.3
    • Food3.0
    • Facilities3.2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a prime location, making it convenient for travelers. Guests have praised the supportive staff and decent vegetarian dining options nearby, particularly Balaji Bhavan. Many rooms are described as spacious, and some recent renovations have improved cleanliness. However, several reviews highlight significant issues like poor maintenance, lack of basic amenities, and cleanliness concerns, including bed bugs and unsatisfactory bathroom conditions. Overall, it's a mixed bag with value for money noted by some guests.

    Sort by:

    Positive first
    2.0

    Poor Stay

    dhayanandhan g.

    Room is very old,toilet is bad and ac average

    Travel Month: Jul 2025

    Room: DOUBLE BED AC

    3.0

    Average Stay

    srinivas t.

    Decent rooms, excellent location. Poor air conditioning

    Travel Month: May 2025

    Room: DOUBLE BED AC

    4.0

    Average property in city location

    sandeep a.family with 1 kid

    Good location. Average rooms. Cleanliness wise need to be improved. Very old property. But location is heart of city.

    Travel Month: May 2025

    Room: TRIPLE BED AC

    3.0

    Average Stay

    sundaresan.

    Please cancel my bus ticket on make my trip and refund the money as soon as possible.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: DOUBLE BED NON AC

    1.0

    Terrible Stay

    nandakumar.

    Very bad, no bed sheet, towel, soap, tv, internet, ventilation, teared bed. Worst experience

    Travel Month: Oct 2024

    Room: FOUR BED NON AC

    3.0

    Average Stay

    puthiyavariath k.loyalty-iconsolo

    Location - perfect. Food - no dining facilities. Amenities - one has to take the steps to reach the reception on the 2nd floor. Many a time, the lift is not operational

    Travel Month: Jul 2024

    Room: DOUBLE BED AC

    2.0

    Not worth the money

    muniraj.family

    The rooms are very expensive and if there is confusion. The hotel manager is very rude and doesn't want to help. He backs off and says it's your problem. Taps not working and hot water is given separately in the bucket. Very bad experience

    Travel Month: Mar 2024

    Room: FOUR BED NON AC

    4.0

    Satisfying

    richa r.solo

    The hotel staff was good and supportive. Their restaurant also have good food, i enjoyed the south indian accent of food.

    Travel Month: Oct 2023

    Room: DOUBLE BED NON AC

    3.0

    Not good not bad

    ramalingam v.loyalty-iconcouple

    No hot water in the bathroom. It was told that the hot water will be given from a bucket brought from outside. Tea jug was found in plastic damaged and shaby. Tv subscription expired; no tv for one day.

    Travel Month: Aug 2023

    Room: DOUBLE BED NON AC

    3.0

    Very hot and humid at the top floor

    mihir a.couple

    I was allotted a room on the top floor. The room was somewhat clean. The washroom and other facilities were ok.

    Travel Month: Jul 2023

    Room: DOUBLE BED NON AC

    2.0

    Poor Stay

    palapesam.loyalty-icon

    Room very bad maintenance and some bad smell also

    Travel Month: May 2023

    Room: DOUBLE BED NON AC

    4.0

    Good Stay

    neikethozo r.

    Safe stay for any single women save environment and the staff are well mannered.

    Travel Month: Dec 2022 (3-Night Stay)

    Room: DOUBLE BED NON AC

    1.0

    Hygine

    sekar m.family

    Good for family stay and center of the location with the good veg hotel in ground floor

    Travel Month: Jul 2021

    Room: DOUBLE BED NON AC

    3.0

    Ok

    kranti.solo

    Bathroom and ventilation problem

    Travel Month: Jul 2021

    Room: DOUBLE BED NON AC

    4.0

    Good Stay

    gowtham s.solo

    Kindly improve the cleanliness. But the over all experience was peaceful

    Travel Month: Feb 2020

    Room: Non A/C Single Room

    2.0

    Poor Stay

    gabriel d.business

    Very untidy and the dont change linen bedding covers

    Travel Month: Nov 2019

    Room: DOUBLE BED NON AC

    2.0

    Stay

    rajan.solo

    Need fresh, no disturbance, location ok

    Travel Month: Nov 2019

    Room: Non A/C Single Room

    1.0

    Pathetic hotel and management

    roopa s.family

    Don't even think of booking this place. Bed spreads were dirty and stinking and full of stains.

    Travel Month: Oct 2019 (5-Night Stay)

    Room: TRIPLE BED AC

    • user photos
    3.0

    Ok

    prabhuraj m.couple

    Room was very heat and water in the tap was just dropping.

    Travel Month: Sep 2019

    Room: DOUBLE BED NON AC

    5.0

    Clean and comfortable

    gokul k.solo

    Hotel staff was polite and kind. Room was clean Worth the money

    Travel Month: Sep 2019

    Room: Non A/C Single Room

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