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Review Of Saibala Grand Airport Hotel

Pallavaram, Chennai | 3.5 km drive to Chennai Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    456 Ratings, 347 Reviews

    excellent
    23%
    very good
    39%
    average
    18%
    poor
    10%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 1
    • 4
    • 5
    • 2
    • 1
    • 4
    • 2
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.9
    • Room4.0
    • Value For Money3.9
    • Food3.9
    • Security3.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property boasts a prime location close to the airport, making it convenient for travelers. Many guests appreciate the helpful staff, clean rooms, and complimentary airport transfer. However, reviews also highlight issues with food quality and inconsistent room service. Overall, it seems to be a decent option for short stays, especially for those needing quick airport access.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    dharmesh u.business

    WORST HOTEL STAFF ROOMS AC THERE IS NOTHING IN THR HOTEL ON TOP THE PEOPLE ARE PASSING COMMENTS THAT THIS IS TAMILNADU SPEAK ENGLISH OR TAMIL I WAS NOT ALLOWED TO WAIT IN THE RECEPTION EVEN AFTER CHECK OUT NO BILLS ARE BEING PROVIDES WORST HOTEL NO ONE SHOULD STAY

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    Hotel located a few minutes airport and good service

    Travel Month: Jul 2025

    Room: Deluxe Room

    2.0

    Not recommended to stay with this hotel

    solo

    The amenities was very poor. The AC was not cooling as well as the washroom shower and other services was not ok.

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    palvinder s.

    Ac not working , shower Broken ,Sleeping bed most worst as got started paining in back as it turn in Bow shape when you sleep

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    bad experience

    uttam s.business

    They denied the GST bill .... I don’t understand why this hotel is being referred for business travellers, where they can’t provide a Tax bill .....that over smart fat young boy is terrible...when he was trying to convince me that post booking no one gives bill.

    Travel Month: Mar 2025

    Room: Deluxe Room

    3.0

    Average

    pandu r.loyalty-iconfamily with 1 kid

    it's an average hotel for a night stay. Around 4km from airport, location was ok. Didn't find any milk option for kid.

    Travel Month: Feb 2025

    Room: Deluxe Room

    4.0

    All good except car parking facilities

    ganesh k.loyalty-iconfamily

    All good except the parking is congested better for tourists who don’t bring cars and stay here, location is good amenities and services are good

    Travel Month: Feb 2025

    Room: Premium Triple Room

    1.0

    Terrible Stay

    prashant k.loyalty-icon

    Dear makemy trip team. Pl visit to your recommended hotels as vigilance then give bookings to customers. Wht r thy are declaring, wouldn't b thair. Your booking service is very good n trusted but your 50% of busines partners are very worst. Pl take care. Pl note. Pl make return policy if customer refused the property. Pl don't want your discount invest in vigelence

    Travel Month: Jan 2025

    Room: Deluxe Room

    2.0

    Very poor

    anand.family

    Very poor, it wasn't clean enough. It was completely waste of money. The property assigned to us was easily available for half the price we have charged there.

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    3.0

    Average Stay

    sivasundaram g.

    When i saw the bed pillows lot of hairs i think they never change the pillows and blankets. Toilets are same condition. Evening no hot water available in the bathroom.

    Travel Month: Dec 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    anurag a.loyalty-icon

    Bad

    Travel Month: Oct 2024

    Room: Deluxe Room

    2.0

    Not good hotel to stay

    jitendra d.business

    Overall experience is bad. Need improvement in room cleaning, hygiene, qasrooms are in bad condition n very arrogant staff.

    Travel Month: Oct 2024

    Room: Deluxe Room

    4.0

    Good place and near to airport

    shaival k.family

    Good and polite staff and location was near to airport great quality of food and all together a good hotel to stay

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    loyalty-iconsolo

    It's okay type hotel, not that great with respect to amount charged. possibly you can get better options nearby. I'll personally avoid stay in this hotel. washroom not that great. just normal ones.

    Travel Month: Sep 2024

    Room: Deluxe Room

    4.0

    Regards complementary breakfast

    radharamanan c.loyalty-iconsolo

    Don't take complementary breakfast i was worst. I have informed manager many time room ambience is good

    Travel Month: Aug 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    mathirajan m.business

    One of the worst experiences. The rooms are very bad and there is no lock in the toilet. The hotel gm behaved very rudely.

    Travel Month: Feb 2024

    Room: Deluxe Room

    1.0

    worst service

    sriram s.business

    I have stayed for Juz 7 hrs …really it was horrible ……no friendly service …..don’t know that guy name at the front desk ….behaved rude

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    Worst and rude front office staff

    madhajayakumar s.loyalty-iconcouple

    Worst and rude behaviour of front office staffwill never recommend to any one. I will never stay anymore there

    Travel Month: Aug 2023

    Room: Deluxe Room

    4.0

    Chandran

    idhaya c.loyalty-iconfamily

    Good hospitality and good service, food is ok, location also nearby main road. Overall experience is good

    Travel Month: Aug 2023

    Room: Deluxe Room

    2.0

    Service

    r s.loyalty-iconfamily

    Service is average. Bed sheets were dirty and asked them to change again. Toilet facilities were poor.

    Travel Month: Jul 2023

    Room: Deluxe Room

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