Our entire trip was ruined due to food poisoning at sky-sketch with the so called home cooked meal. We paid so much for that food. My entire family fell sick and we couldn't move out anywhere. Surroundings of the villa was kept so unclean with all alcohol bottles, garbage lying all over. Paid a hefty amount for bond fire, crazy food and stay. The bed cover and comforter weren't even washed and may be was reused. Surroundings of the villa was kept so unclean with all alcohol bottles, garbage lying all over. Paid a hefty amount for bond fire, crazy food and stay. The bed cover and comforter weren't even washed and may be was reused.
Skysketch has replied on Thu Aug 22 16:09:34 IST 2024
Dear Jayanthi Bhagath,
I’m truly sorry to hear about your experience. I want to clarify that the food you mentioned was brought from an external source and was not provided by us. Our team did not supply any food during your stay, so we are not responsible for any issues related to outside food.
We take great pride in maintaining high standards of cleanliness and service, and I apologize if there was any confusion. We also offered an alternative property at the same rate to address your concerns.
We genuinely care about our guests' experiences and appreciate your feedback. Please contact us if you have any further questions or if there's anything else we can assist with.
Thank you for your understanding.