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You are booking hotel for more than 30 days

Review Of Senate Hotel0123401234

M G Road, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    341 Ratings, 180 Reviews

    excellent
    26%
    very good
    26%
    average
    20%
    poor
    15%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 4
    • 2
    • 3
    • 4
    • 1
    • 1
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.7
    • Room3.8
    • Food2.1
    • Hospitality3.9
    • Value For Money3.4
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    Reviews Summary

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    The property boasts a prime location close to MG Road, making it convenient for exploring the area. While some rooms are described as spacious and well-maintained, many guests reported issues with cleanliness, broken amenities, and inadequate service. The absence of basic necessities like hot water and proper toiletries was a common complaint. Despite friendly staff, overall maintenance seems lacking. Guests appreciated the pleasant ambiance and accessibility, but improvements in upkeep and service are needed.

    Sort by:

    Positive first
    1.0

    Photos must have been taken 10 years before...

    deomathews j.couple

    Broken wardrobes, Gap between twin bed, AC controls replaced by some local switches . Overall very poor experience Broken wardrobes, Gap between twin bed, AC controls replaced by some local switches . Overall very poor experience.

    Travel Month: Aug 2025

    Room: Classic Room- standard

    2.0

    Poor Stay

    lakshmi a.

    The lobbies smelled like a toilet. I had to ask to change my room. Which again was a terrible. Toilets are not well maintained. No breakfast was included. Overall poorly maintained

    Travel Month: Jul 2025

    Room: Classic Room- standard

    4.0

    Good Stay

    jeswin g.

    It was a good experience 😊, room was ok.....but the bedsheets were torn and bathroom utilities were missing....a little bit clean will be good. Any way enjoyed the stay. Thankyou

    Travel Month: Jul 2025

    Room: Classic Room- standard

    1.0

    Terrible Stay

    srilaxmi m.group

    Had booked 2 rooms with breakfast for some guests of mine. When they asked for the same , the property denied any availability of breakfast even though I had paid for it extra. The rooms also looked very different from the pictures and were not cleaned well

    Travel Month: May 2025

    Room: Classic Room- standard

    4.0

    Good to stay for a short stay

    sumen r.family with 1 kid

    The room was quite spacious with a bigger window. Neat and clean bathroom. No restaurant available nearby but restaurants are available nearby. MG Road Metro station is at a walkable distance.

    Travel Month: May 2025

    Room: Classic Room- standard

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    hassain h.couple

    Room was really horrible switch board were not working and flush was not working and ac water was droping there was no exhaust in the bathroom it was really money loss for me

    Travel Month: May 2025

    Room: Classic Room- standard

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    anaz b.

    Extremely Disappointing Stay – Not Worth the Money I rarely leave reviews, but this experience was too bad to ignore. The property has a few things going for it, like the location, which was convenient, but everything else was a letdown. From the moment I entered the room, it was clear the place hadn’t been cleaned properly. The bed sheets were a mess—untidy and stained with what looked like blood and other questionable marks. It was disgusting. The ceiling was broken, and the floor hadn’t been cleaned either; there was trash left behind from whoever stayed before me. There was no water provided in the room—I had to ask for it separately, which shouldn't be necessary at all. The cupboard looked ancient. The thermostat was broken and tapped in to wall, Overall, the room felt neglected and unhygienic. Definitely not worth the price I paid. Wouldn’t recommend it unless serious improvements are made. shower handle was also broken and only hot water was coming, adjusting knob was not working to make it cold

    Travel Month: Apr 2025

    Room: Classic Room- standard

    4.0

    Good Stay

    afsal p.

    5

    Travel Month: Mar 2025

    Room: Classic Room- standard

    2.0

    Poor Stay

    dr s.group

    Washroom was not clean and had to request for an alternate room.Next room allotted had loose fitting taps.Lighting was inadequate.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: DELUXE ROOM - KING/TWIN

    1.0

    very poor and poor quality clothes

    limhathung y.family

    dusty, unclean, very old pillow covers and bedsheet, the bathroom was smelling, noisy under construction.

    Travel Month: Feb 2025

    Room: Classic Room- standard

    2.0

    Not worth for the money - AC was not working

    archana p.couple

    Room was Okay but AC was not working. it was too hot inside the room at night. No toothpaste, brush or soap was provided. AC was not working, it was too hot at night inside the room

    Travel Month: Feb 2025

    Room: DELUXE ROOM - KING/TWIN

    2.0

    Poor Stay

    vignesh m.

    First of all mobile number given in booking is incorrect, in booking they mentioned breakfast but no breakfast provide, romm mentioned is deluxe but seems like standard one. Room full or mosquitoes, old sanitaries. Very bar experience.

    Travel Month: Feb 2025

    Room: DELUXE ROOM - KING/TWIN

    3.0

    Senate hotel

    nitin g.loyalty-iconsolo

    Cleaning is required. Desk were dirty door full of mud n dirt location in great. Staff is not alert busy on mobile phones watching reels

    Travel Month: Jan 2025

    Room: Classic Room- standard

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    sreekumar s.

    This property having no lift service

    Travel Month: Jan 2025

    Room: Classic Room- standard

    5.0

    on

    bala m.couple

    very good rooms, and bathroom television and air-conditioning room with fan and tha window was very nice to seeing to city's. one of my favorite property in eranakulam for the best price

    Travel Month: Nov 2024

    Room: Classic Room- standard

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    sreya k.

    The service was good but the room was not that good. The bathroom was average. Also the roof was broken, i am not at all satisfied with that and all. Because we are giving and coming. So overall it was average

    Travel Month: Dec 2024

    Room: Classic Room- standard

    3.0

    Average Stay

    mirza a.loyalty-icon

    Hotel location -very prime n 2 minutes from metro station, room size -good, staff - average, this hotel needs painting on priority n also over all renovation

    Travel Month: Oct 2024

    Room: Classic Room- standard

    4.0

    Good Stay

    akhil r.

    Good hotel, located right next to the main road. Nice service. Room was good. Peaceful stay.

    Travel Month: Sep 2024

    Room: Classic Room- standard

    4.0

    The senate hotel

    amaan s.business

    This hotel is very neat for the rent fee and this senate hotel is suitable for two or three days, in case of emergency for business purposes.

    Travel Month: Sep 2024

    Room: Classic Room- standard

    2.0

    Poor Stay

    pravin k.business

    No room service even for tea. Room not provided with telephone. Rooms stinking but sprayed room fresheners when asked.

    Travel Month: Jul 2024

    Room: Classic Room- standard

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