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Review Of Sanvi Vila Newtown

New Town, Kolkata

    User Rating & Reviews

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    3.7
    Very Good

    54 Ratings, 15 Reviews

    excellent
    41%
    very good
    24%
    average
    13%
    poor
    7%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 5
    • 5
    • 5
    • 5
    • 2
    • 4
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Value For Money3.6
    • Facilities3.9
    • Checkin Experience3.9
    • Wifi3.7
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    Reviews Summary

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    This property boasts a great location close to Tata Medical Center and Bishwa Bangla Gate, making it convenient for guests. Many appreciated the clean rooms and good room service, highlighting the polite and helpful staff. However, some guests faced issues, particularly with service quality and cleanliness, along with occasional problems with air conditioning and electricity during their stay. The kitchen and menu options didn’t meet everyone’s expectations either.

    Sort by:

    Positive first
    1.0

    FRAUD ALERT 🚑🚨

    krish b.couple

    This is a complete fraud place they do not take any bookings via make my trip hence whether u are married or not u Will be denied check in and nothing will be refunded. and even MakeMyTrip customer care won't help u and run away the moment u say refund. PLEASE AVOID BOOKING HERE. IT'S NOT A HOTEL ACTUALLY.😡😡😡😡😡

    Travel Month: Jan 2025

    Room: Deluxe Room

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    3.0

    Good

    samudrala a.loyalty-iconbusiness

    Over all good. Location is nice. But it is a single room. Do not expect to be combine rooms. Over all good

    Travel Month: Oct 2024

    Room: Deluxe Room

    3.0

    Average Stay

    kumar p.

    Rooms and ambiance is too good but kitchen and menu was not good enough

    Travel Month: Sep 2024

    Room: Deluxe Room with Balcony

    5.0

    Excellent

    ranganathan k.loyalty-iconbusiness

    Good, recommend to stay this hotel. New and comfy stay over here. Very good hospitality and room service

    Travel Month: Sep 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    soumick b.

    Worst stay ever

    Travel Month: Jul 2024

    Room: Deluxe Room

    5.0

    Excellent place to stay

    pritam m.loyalty-iconbusiness

    Had. Great experience staying at this place staffs are very helpful and well mannered great place to stay

    Travel Month: Jun 2024

    Room: Deluxe Room

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    5.0

    Clean and comfortable stay

    amit b.loyalty-iconsolo

    The room was clean and facilities were all working. Daily cleaning was done and staffs were friendly and helpful. Location is also decent. The hotel does also have a small menu option for grabbing a quick bite.

    Travel Month: May 2024 (6-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible experience i had ever seen

    surendra k.family

    Their service was not so good and the manager was also immature and irresponsible. They also did not have a practical experience for running the hotel and also to take care of the guests.

    Travel Month: May 2024

    Room: Deluxe Room with Balcony

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    3.0

    Average Stay

    deepak s.

    Service was poor as i asked for water for 3 times they didn't provide me then i personally went to the reception and took water. Room was not properly clean.

    Travel Month: May 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    dinesh m.

    Ac not working properly and mainly in this summer electricity was gone in 4:00am-6:30am approximately where we booked this hotel as it's has *electricity backup facility. We checked out near about 7:20am and we can't managed today's schedule as we can't sleep whole night properly. A terrible night it was.

    Travel Month: Apr 2024

    Room: Deluxe Room with Balcony

    5.0

    Pleased with the experience

    mainak d.solo

    The staffs were good and food was good too. Orooms and bathroom were cleane, verall good experience.

    Travel Month: Apr 2024

    Room: Deluxe Room

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    4.0

    Good Stay

    ramesh r.

    The hotel is in a great location, very close to the tata medical center and the bishwa bangla gate. The room is clean and the shower is great. The workers are friendly and helpful. Highly recommend this place.

    Travel Month: Apr 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    amal i.loyalty-icon

    Hospitality was very poor, no proper arrangements for tea, no tooth kit bad towels, over all it’s a bad experience

    Travel Month: Feb 2024

    Room: Deluxe Room

    5.0

    Wonderful staff

    rangaraj b.loyalty-iconbusiness

    Wonderful staff, who were plea-sent and accomodative. Clean hygienic rooms, the staff were very polite.

    Travel Month: Jan 2024 (4-Night Stay)

    Room: Deluxe Room

    4.0

    Nice stay

    animesh.group

    Overall a very good stay. All the staff behaviour is also very good. If i visit again will prefer to stay there again.

    Travel Month: Aug 2023

    Room: Deluxe Room

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