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Review Of Sahara Guest Inn

Banganga Road, Katra | 9 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.2
    Good

    158 Ratings, 85 Reviews

    excellent
    27%
    very good
    19%
    average
    20%
    poor
    14%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 3
    • 4
    • 5
    • 5
    • 3
    • 4
    • 1

    Rating Categories

    • Location3.1
    • Cleanliness2.8
    • Room3.0
    • Value For Money3.1
    • Facilities2.2
    • Hospitality2.2
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the convenient location near Banganga, making it easy to access nearby food and services. While some highlight friendly and helpful staff, several reviews mention serious cleanliness issues, with many rooms reported as dirty and smelly. Complaints about insects, poor bathroom conditions, and lack of room services have been frequent. It appears that some have found value for money, while others have described their stay as disappointing due to inadequate maintenance.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    jainendra k.family with 1 kid

    The room condition is very worst. There are following issues: 1. Smelly room 2. Water supply not proper due to which could not take bath. 3. Insects in room 4. Not change bed sheet in next day. 5. Room caretaker not available. 6. Bathroom condition is very worst and door of washroom was not working. 7. Owner response was very cold and saying that "MAKEMY TRIP company can not do against me for this type of service*. In view of above submission I would like to draw your kind notice that I was not able to cancel that service while I know that it is not refundable as my booking phone number was not working in Jammu. Due to above said inconvenience, I felt shame in front of my family. therefore, you are requested to delist the said hotel/inn/guest house and refund my money. Thanks with warm regards

    Travel Month: Jun 2025

    Room: 2 Bed Room Non AC|3 Bed Room Non AC

    5.0

    Excellent Stay

    haren s.group

    always excellent...value for money. Every time we have stayed here, our hearts have always been happy. The owner of the hotel is very nice.

    Travel Month: Mar 2025

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.

    1.0

    This will be considered a mistake in life.

    suman s.family with 2 kids

    Even if you can ignore the rats and bedbugs, this hotel is hell

    Travel Month: Nov 2024

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.|Deluxe Room Non AC

    • user photos
    1.0

    Terrible Stay

    prakash g.loyalty-icon

    I just had the worst experience at this guest room i booked. Let me tell you, it was a nightmare. I couldn't sleep properly because there were khatmal on the bed. Yes, you heard me right, khatmal! it was disgusting and i felt so uncomfortable the whole night. Overall, i would not recommend staying at that guest room. It was a total disaster and i regret booking it. Hopefully, this serves as a warning to anyone else looking for a place to stay. Make sure to check for khatmal before you check in. Stay safe and happy travels, everyone. I haven’t clicked photos

    Travel Month: Aug 2024

    Room: Deluxe Room Non AC

    3.0

    Average Stay

    creative k.family

    Staff behavior. Good and helpful cleanliness. Very disappointed washrooms. Unhygienic location. Good charges. High

    Travel Month: Jun 2024

    Room: Deluxe Triple Bed Room Non AC

    5.0

    Joyful and amazing experience

    harsh k.family

    The receptionist and all the members staff are having good communication and helpful persons. All the facilities are provided by them.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Triple Bed Room Non AC

    • user photos
    • user photos
    • user photos
    2.0

    Feedbak

    shyam k.group

    I stayed here for Vaishno Mata Darshan. Hotel is very less poplular and hard to find easily.. Room is unhygienic and No cooler facilty was there. Ventilation is also not there. Fooding is availabe nearby and good staff behavior is good

    Travel Month: May 2024

    Room: Deluxe Triple Bed Room Non AC

    5.0

    Hotel home stay ( family

    kashish.family

    Clean and comfortable rooms: guests value clean and comfortable accommodations. Positive feedback often mentions the cleanliness of the rooms, comfortable beds, and well-maintained facilities excellent service very very good hotal

    Travel Month: May 2024

    Room: Deluxe Triple Bed Room Non AC

    • user photos
    • user photos
    • user photos
    5.0

    Supporting staff and good location

    astha s.family

    Staff is very helpful. Location is near the banganga checkpoint, room was clean. Perfect hotel at this price.

    Travel Month: May 2024

    Room: Deluxe Triple Bed Room Non AC

    1.0

    Worst stay ever

    deepanshu b.family

    One of the worst experiences of hotel stay in my entire the room super unhygienic and with bad smell

    Travel Month: May 2024

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.

    2.0

    Poor Stay

    varun k.

    No room service, no clean blankets, unhygien bathroom, no ac.

    Travel Month: May 2024

    Room: Deluxe Triple Bed Room Non AC

    3.0

    Sahar guest in its was my experience about the room and services staff gd

    deepak p.family

    It's finising was very old and bathroom also outside the room food was good and staff behaviour was not good

    Travel Month: Apr 2024

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.

    5.0

    Overall good.

    aekansh b.group

    Nice room according to price. The cleanliness was also good. Washrooms are good and clean. Basic facilities like wifi, toiletries were there.

    Travel Month: Apr 2024

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.

    5.0

    Excellent Stay

    shiv.

    After reading reviews i thought it might be the bad deal but after getting the room the awesome services everything was perfect the room service the cleanliness of room even they provide in room food service overall this hotel was best don't go with review it depend person to person but for me and my family it was a great night staying here

    Travel Month: Apr 2024

    Room: Deluxe Triple Bed Room With AC

    Sahara Guest Inn has replied on Mon Apr 15 11:15:24 IST 2024

    Thank you sir

    1.0

    Terrible Stay

    bharat k.family

    Very poor hotel hai koi saaf saafai nhi hai koi tv kaam nhi karta hai. Bolo to bus ek machis ka dabaa. Hai

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Deluxe Room Non AC

    3.0

    Experience

    yash b.group

    No proper hot water for bath. Otherwise it was good. Location-wise it is near to banganga route and market is easily approachable.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.

    2.0

    Worst experience 🤮🤢

    sushant m.group

    Worst experience ever I see. There is no amenities like soap, telephone, clean bed sheets, television. They were not coming for cleaning service. bed and room are not cleaned while check - in. Water tap is leaking. Complete room has foul smell like used bed and wet clothes.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Deluxe Triple Bed Room Non AC

    4.0

    Stay and Staff

    vikram m.loyalty-iconfamily

    Stay was comfortable…Rooms were economical and Clean. Guest House didn’t had food facility but it was Just outside the Guest House. There are 3-4 options related to Food.

    Travel Month: Nov 2023

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.

    3.0

    Suffocating

    santosh s.family

    Room has no ventilation, marked suffocation in room. No attached let bath in room. In night there were rats in the room that felt very scary.

    Travel Month: Oct 2023

    Room: Four Bed Room with Common Bathroom in Lobby. Non AC.

    1.0

    The WORST HOTEL EVER

    aparna.family

    It was a terrible experience. very low quality, bad service, UNHYGIENIC, full of bugs & insects I literally had 4 sleepless nights. The pictures looked so good but in real when we reached there

    Travel Month: Oct 2023 (4-Night Stay)

    Room: Deluxe Room Non AC

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