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Yumthang Road, Lachung | 1.9 km from city centre
299 Ratings, 233 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property enjoys a prime location with stunning views of the surrounding mountains and river. Guests appreciate the spacious rooms and tasty vegetarian food. Friendly staff and smooth check-in processes are also highlighted. However, issues with cleanliness, poor maintenance, and unreliable electricity, along with a lack of room service, have been noted as drawbacks. Overall, it offers decent value, particularly for budget travelers.
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Good Stay
The location is pretty good. We got room on top floor. View was awesome, but there is no elevator. Dinner and lunch are good, but Breakfast is just fine. Eventhough they said wifi will be provided, it was not there. Friendly staff. But housekeeping is pretty bad.
Room: Premium Room
Not worthy for money
Very waste, No parking , Geaser not working , no WiFi , not worth the money. No lock for the room , highly priced food
Room: Premium Room
Poor Stay
4
Room: Deluxe Room
great place to visit
Very Spacious room . Good homely food , hygenic and tasty. Great view from balcony. Supporting staff. They packed breakfast for us when we were leaving for zero point as we can’t eat that early . They even extended our check out time. My recent stay was absolutely delightful! From the moment I arrived, the staff were incredibly welcoming and attentive. Check-in was smooth and efficient. My room was spacious, clean, and beautifully decorated. The bed was incredibly comfortable, ensuring a restful sleep. I would highly recommend this hotel to anyone looking for a comfortable and memorable experience. I look forward to returning in the future.
Room: Premium Room
Good stay
familyThe rooms were big and size. Room heater was available. Food was homely and tasty. All in one a great stay👍🏻
Room: Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Wed May 29 14:40:32 IST 2024
Thank you very much Sir for your valuable rating and feedback. We are happy to serve you better service.
Lachung stay
Good room, hotel is new and food was excellent however there were power issues and geyser was not working
Room: Premium Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Apr 15 15:30:16 IST 2024
Thank you very much Sir for your valuable rating and feedback. We very much sorry for what you had faced during your stay. We are also very pleased and appreciate for understand the current power issues of Lachung.
Excellent Stay
The view is awesome. Location is good. Hospitality is also good
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Sep 25 18:04:41 IST 2023
Dear Mr. Arijit, Greetings from Delight Royal Lachung ! Thank you for choosing to stay with us and We appreciate you for taking the time to write such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the service extended by our team members. We look forward to welcoming you back. With best regards, Team Delight
Good location, with unprofessional staff
This hotel is nicely located with extra spacious rooms, good valley view from window. Overall, it is a good property considering the remote location. However the staff is unprofessional. All hips of used towels and bedsheets was lying at reception, construction equipment was stored at reception. We asked for tea - milk was not available, sandwitch - the bread was not available. The breakfast was of poor quality, some dry poha, cornflakes and bread butter for the charges we pay.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Sat May 06 15:22:13 IST 2023
Dear mr. Kaustubh, greetings from delight royal lachung ! thank you for your recent visit to delight royal lachung and for sharing your valuable feedback. We regret to hear your experience with us. We have noted your concern and assure you that every possible effort will be made to ensure that the issue you have highlighted in your feedback is addressed effectively. Looking forward to welcoming you back. With best regards, team delight
1 night stay in Lachung
familySpacious room. Winter blankets provided. Polite and friendly staff. However, room cleanliness was not upto the mark - Bed linen was dirty, bathroom was not cleaned properly.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Sat May 06 13:19:21 IST 2023
Thank you for taking the time to write us about your recent experience at delight royal lachung. I am extremely sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At delight royal lachung, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues and prevent future occurrence. We appreciate your time and patience by sharing your concerns and it is our privileged and honor to serve you again in the near future. With best regards, team delight
Terrible Stay
Our stay at this hotel had a terrible experience. There was no room service, intercom. Unfurnished room. For dinner we had to come down. My wife has a knee problem and she had to come for dinner. We requested them to serve the food in the room for my wife but they refused. The attitude of the staffs are rude. There are many points to mention. Moreover i am astonished how mmt suggest such type of worst hotel with so much price. Next time i have to think to book hotels through you. I have also booked hotel at pelling. I am in a dillema whether i will go to that hotel. Very bad experience. Hope my next hotel experience at pelling will be better.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Dec 05 20:09:17 IST 2022
Dear Mr. Debasish, Greetings from Delight Royal Lachung! We sincerely apologize to you for the inconvenience caused to you during your stay. And we assure you that this will not be repeated further. We strive to provide the best service for our guests, but we are short of the same sometimes. We hope and assure you that you will see the improvement and enjoy your time with us whenever your trip brings you back to Lachung. Warm Regards, Team Delight
Lachung trip
groupRoom was good, food is fantastic. Great service.
Room: Super Deluxe Room with Hill View
Rufina Royal Lachung A Pure Veg Hotel has replied on Fri Oct 21 22:26:09 IST 2022
Dear Amit, Greetings from Delight Royal Lachung, Lachung. We would like to take this opportunity to thank you for taking the time to write a review about your experience at Delight Royal Lachung. It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide and we believe the small details make a big difference and drive us towards perfection. Your generous praise of our team, service and facilities is truly very encouraging. The team looks forward to welcoming you back to your home in Lachung. With best regards, Team Delight
Great place to stay
groupEverything about this place is wonderful, hence not mentioning anything specific
Room: Super Deluxe Room with Hill View
Rufina Royal Lachung A Pure Veg Hotel has replied on Fri Oct 21 22:27:07 IST 2022
Dear Aneek, Greetings from Delight Royal Lachung, Lachung. We would like to take this opportunity to thank you for taking the time to write a review about your experience at Delight Royal Lachung. It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide, and we believe the small details make a big difference and drive us towards perfection. Your generous praise of our team, service and facilities is truly very encouraging. The team looks forward to welcoming you back to your home in Lachung. With best regards, Team Delight
Average
coupleGood location food and hygiene.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Fri Oct 21 22:28:47 IST 2022
Dear Ashutosh, Greetings from Delight Royal Lachung, Lachung. We would like to take this opportunity to thank you for taking the time to write a review about your experience at Delight Royal Lachung. It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide and we believe the small details make a big difference and drive us towards perfection. Your generous praise of our team, service and facilities is truly very encouraging. The team looks forward to welcoming you back to your home in Lachung. With best regards, Team Delight
Not a good experience
Room was spacious but tv, geyser and kettle were not working. Although they fixed the geyser and replaced the kettle, they said tv services are not there at the moment. Linens were dirty. The food was good but costly. Heater was available at extra charge. I will recommend to check other places at lachung as well.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Fri Oct 21 22:30:18 IST 2022
Dear Kuldeep, Greetings from Delight Royal Lachung, Lachung. We would like to take this opportunity to thank you for taking the time to write a review about your experience at Delight Royal Lachung. It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide, and we believe the small details make a big difference and drive us towards perfection. Your generous praise of our team, service and facilities is truly very encouraging and we strive hard to improve as well. The team looks forward to welcoming you back to your home in Lachung. With best regards, Team Delight
I
Property is located well within the centre of town. Good is great.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Feb 21 17:43:52 IST 2022
Dear Mr. Jaiswal, Thank you for your pleasant stay at Delight Hotel Royal Lachung, Lachung. We appreciate your valuable feedback.Priyanka Patraservice managerTeam Delight Hotels Pvt. Ltd.
Excellent Stay
familyHotel bathroom facility is very poor. Very few man power to fix problems.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Feb 21 17:53:34 IST 2022
Dear Mr. Ghosh, Thank You for your valuable feedback for Delight Royal Lachung, Lachung. We apologize for the inconvenience you had.Priyanka Patraservice managerTeam Delight Hotels Pvt. Ltd.
Nice stay.
This is a very nice hotel with an excellent location, staffs are well behaved. I must say the hotel authority should develop the quality of food in the kitchen - because here in buffet lunch/dinner costs rs. 350 /per person which consists of only rice, roti, a sabzi, and dal. Breakfast consists only of Chira polau and poha and costs rs. 200/ per person. There is no other option of eating anything, and there are no nearby restaurants for your chosen food. We greatly felt this lack of facility. The authority must keep the option of eating as per guests' choice, not this type of buffet system.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Nov 08 15:29:23 IST 2021
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,
Location is good, we can see the scenic view through the window
Perfect food although is was veg total hygiene dinning area. All together it was a great experience with this hotel.
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Nov 08 15:30:02 IST 2021
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,
Perfect hotel
Space is to big. Specially the washroom
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Nov 08 15:36:06 IST 2021
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,
Loction is remote
familyLocation is remote and dinner closes by 8. 30. Rooms are average and very old property. Gyser is an issue due to which hot water is a challenge and it is cold
Room: Super Deluxe Room
Rufina Royal Lachung A Pure Veg Hotel has replied on Mon Nov 08 15:34:20 IST 2021
Dear guest, it was certainly a pleasure for us to be at your service. Our goal is to provide guests with warm, efficient and personalized service and we take that very seriously. We will make sure that necessary steps and changes will be taken for improvement in our service. And also we will look forward to your future return and strive to meet and exceed your expectations. Warm regards,
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