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Review Of Golden Kisa Resort

Lachung, Lachung

    User Rating & Reviews

    • everyone
    • group
    • family
    3.9
    Very Good

    51 Ratings, 17 Reviews

    excellent
    45%
    very good
    24%
    average
    18%
    poor
    4%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 3
    • 4
    • 3
    • 5
    • 4
    • 2
    • 1

    Rating Categories

    • Location4.3
    • Cleanliness3.3
    • Food3.4
    • Value For Money3.3
    • Facilities3.6
    • Child Friendliness3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Rooms are clean and cozy, providing a pleasant stay.
    • Staff is exceptionally helpful, ensuring guests' needs are met.
    • Delicious food is served, appreciated by many visitors.
    • The morning view from the property is outstanding, adding to the experience.
    Read more

    Sort by:

    Positive first
    3.0

    Average stay, Good foo

    ancia.family with 2 kids

    The place was average as the washroom had stains or minor damages. We can get a heater for an additional cost and the food was good. If you are looking for a place to crash just to sleep, this is a better option considering the price.

    Travel Month: May 2025

    Room: DELUXE TWIN

    Golden Kisa Resort has replied on Sat Nov 08 16:10:39 IST 2025

    Thank you for sharing your feedback. We’re glad to know that you enjoyed the food and found our property to be a good value option. We regret to hear about the washroom condition and sincerely apologize for the inconvenience caused. Please be assured that our housekeeping and maintenance teams have been informed to address this immediately. We appreciate your comments and hope to have the opportunity to serve you again with an improved experience on your next visit. Warm regards, Golden Hotels & Resorts

    4.0

    Good Stay

    archana l.family with 1 kid

    We were provided attic rooms and enjoyed a very pleasant stay. The rooms were clean and cozy. The staff were exceptionally helpful, attending to our every need. The meal served was simple but delicious. The morning view from the hotel was outstanding. This was our second stay, and both visits have been really memorable.

    Travel Month: Apr 2025

    Room: DELUXE DOUBLE

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    Golden Kisa Resort has replied on Mon Apr 21 12:05:43 IST 2025

    Dear guest, Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel.We truly appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out. thank you.

    1.0

    pathetic food, indifferent staff but nice spacious room

    rajeev k.family with 3 kids

    we booked 4 deluxe rooms and rooms were spacious. the goodness ends there. the breakfast was probably few days stale, poha and bread were harder to chew. the electric kettle wasnt working in couple of rooms. The hotel staff were not willing to listen. thankfully my stay was overnight only and we checked our early in rhe morning. so good property but pathetic food and indifferent staff

    Travel Month: Apr 2025

    Room: DELUXE DOUBLE

    Golden Kisa Resort has replied on Fri Apr 18 13:21:59 IST 2025

    Dear guest, Thank you for taking the time to share your feedback. We're glad to hear that you found our deluxe rooms spacious and comfortable. However, we're truly sorry to learn that your overall experience did not meet your expectations.We sincerely apologize for the issues you faced with the breakfast quality and the electric kettles. Your comments have been shared with our kitchen and maintenance teams for immediate review and action. we are taking the necessary steps to improve in the areas you’ve highlighted. We hope you’ll consider giving us another opportunity to serve you better in the future. Thank you

    5.0

    Value of Mo

    purnendu.group

    Excellent experience & Nice location and Good services. Food test maybe better. However it's very good hotels, I am recommending it. Specially thanks to Hotel manager.

    Travel Month: Apr 2025

    Room: DELUXE DOUBLE

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    Golden Kisa Resort has replied on Wed Apr 16 11:08:01 IST 2025

    Dear guest, Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel.We truly appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out. thank you.

    3.0

    Average Stay

    sutirtha p.

    3

    Travel Month: Mar 2025

    Room: Family Room

    Golden Kisa Resort has replied on Mon Mar 31 10:31:49 IST 2025

    Dear guest, Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel.We truly appreciate your support. Thankyou

    5.0

    Brilliant Staff and great service

    debashish b.group

    Brilliant stay. The hotel staff is so good. They welcomed us with such warm hearts around 11pm and in -4 degrees. We booked rooms without food. But on request they even kept food for us as there were no restaurants and hotels on the way. Great hospitality and rooms. Clean and well maintained.

    Travel Month: Mar 2025

    Room: DELUXE DOUBLE

    • user photos

    Golden Kisa Resort has replied on Tue Mar 18 19:15:17 IST 2025

    Dear guest, Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel. Thank you.

    5.0

    Excellent Stay

    swapan m.

    5

    Travel Month: Jun 2024

    Room: Family Room

    Golden Kisa Resort has replied on Thu Jul 18 11:21:14 IST 2024

    Dear guest, Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel.We truly appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.thankyou.

    4.0

    Good Stay

    avinash f.loyalty-icon

    Resort is of average quality, but the staff here is very helpful. Food serve was also good.

    Travel Month: May 2024

    Room: Family Room

    Golden Kisa Resort has replied on Mon May 20 16:43:15 IST 2024

    Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel.We truly appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.thankyou.

    3.0

    Average stay with average food

    rupesh r.loyalty-icongroup

    Average stay. Breakfast was so so. Only few items. Room service was also not upto mark. Room wad

    Travel Month: May 2024

    Room: Deluxe Room Summer Special

    Golden Kisa Resort has replied on Thu May 16 14:18:24 IST 2024

    Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay at our hotel.We truly appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.thankyou

    1.0

    Money waste

    krishna r.loyalty-iconfamily

    Please be careful before making booking for this hotel. The rooms are not as provided and bathroom are worst. They first gave us different room try to accommodate then the one booked and after complaining they changed the room for us. The manager was rude in explaining and providing service.

    Travel Month: May 2024

    Room: DELUXE TWIN

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    Golden Kisa Resort has replied on Thu May 16 14:21:41 IST 2024

    Thank you for taking the time to share your review.please let me extend my sincere apologies for the obvious inconvenience that you have to face. I have reviewed with the entire team for the cause for oversight and the learning lessons from this experience. We will ensure that these situations will not be in future.

    3.0

    Average

    divya l.family

    Rooms are ok. Located in the centre. Bathroom are not well maintained. No lift. There is a cafe near to the hotel which is good. Hotel is ok for a nights stay. View is good. Not value for money.

    Travel Month: Apr 2024

    Room: DELUXE DOUBLE

    Golden Kisa Resort has replied on Sat May 04 10:57:21 IST 2024

    Thanks for visit at our hotel.

    5.0

    5 star for hotel stay and good service.best in location and view in room

    milan t.family

    Good hotel service and location.staff is very helpful and best stay in lachung … food is delicious.

    Travel Month: Mar 2024

    Room: Family Room

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    Golden Kisa Resort has replied on Wed Apr 03 17:58:47 IST 2024

    Thank you so much for taking the time to share your experience with us.We are happy to hear that you enjoyed your stay at our hotel. We truly appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    5.0

    Excellent Stay

    girish s.

    Got very good service at golden kiss resort had nice food at resort staff was very helpful

    Travel Month: Jun 2023

    Room: Family Room

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    Golden Kisa Resort has replied on Mon Feb 19 16:58:49 IST 2024

    Thank you so much for taking the time to share your experience with us.We are happy to hear that you enjoyed your stay at our hotel. We truly appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    5.0

    Happy stay at golden kiss

    shantanu d.loyalty-iconfamily

    We had a pleasant stay at this hotel in lachung. Facilities were comfortable for kids as well. Hotel staffs were helpful and responsive. Rooms were clean. Bathroom had geyser. We took room heater on rent. Food was really delicious. A bit costly, but that’s how it’s in most hotels in lachung. Overall we had good memories.

    Travel Month: May 2023

    Room: DELUXE DOUBLE

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    5.0

    Best hotel in the lachung

    sanjib k.family

    Best in class hotel with all america, and good quality food. Priyanka make our stay memorable and enjoyable. Thanks priyanka. Don’t think twice for booking this hotel.

    Travel Month: May 2023

    Room: Family Room

    5.0

    outstanding 😊

    soumyadip g.family

    one of the best hotel in Lachung. Rooms are nice, their behaviour was also very good and the best thing of them is the food.

    Travel Month: Apr 2023

    Room: DELUXE DOUBLE

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    2.0

    Not a resort for sure

    chaithranandana t.loyalty-iconfamily

    Not a resort for sure and not as completely shown in pictures. It is a basic building with too much of restrictions.

    Travel Month: Apr 2023

    Room: Family Room

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