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Review Of Rufina de'CROWN, Lachung

Lachung, Lachung | 730.0 m from city centre

    User Rating & Reviews

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    4.1
    Very Good

    83 Ratings, 46 Reviews

    excellent
    57%
    very good
    20%
    average
    11%
    poor
    4%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 1
    • 4
    • 4
    • 5
    • 3
    • 5
    • 1

    Rating Categories

    • Location3.9
    • Cleanliness3.9
    • Food4.2
    • Value For Money4.1
    • Facilities3.4
    • Security4.3
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    Review Summary

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    Guests appreciate the stunning views of Mt. Katao and the serene location, offering a peaceful getaway. The property features clean rooms, friendly staff, and delicious food, often noted as the best during their trips. Service is generally commendable, with staff going the extra mile to assist guests. Some mention the slightly offbeat location, but the overall experience remains positive.

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    Positive first
    1.0

    Worst Hotel

    sunny p.family with 1 kid

    No Light, No Hot Water ,No Food, No heater Very Very Very bad....They Star Light when Guest Arrived after Taking Food They Stop all Light... India Worst Hotel 😡😡😡😡😡

    Travel Month: May 2025

    Room: Super Deluxe Room

    5.0

    Comfortable and pleasant

    vijaya l.couple

    I stayed at this hotel for three days during my visit to Gangtok and had a very pleasant and comfortable experience. The hotel offers excellent service, with everything being up to the mark except for its location, which is not very convenient. However, the quality of service provided more than makes up for it. In particular, Sonu stood out for his kindness and helpfulness, always ready to assist whenever needed. The level of service provided truly reflects the value for the price paid. Overall, I had a comfortable and satisfying stay here.

    Travel Month: Dec 2024

    Room: Super Deluxe Room

    1.0

    Horrible stay

    vijaya l.couple

    I booked a hotel in Lachung for a one-night stay and originally reserved a room at Rufina De Crown. However, without any prior intimation, my booking was changed to a different hotel. I discovered this change only upon arriving to check in.

    Travel Month: Dec 2024

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Tue Jan 07 12:31:43 IST 2025

    We are very much sorry Ma'am what you had faced during your stay. The road towards Rufina De Crown is under construction. Due to some unavoidable circumstances, we have to shift your rooms in different property. Car cannot go to that road due to construction.

    1.0

    Terrible Stay

    sudha r.

    They sent me to their another hotel, which is horrible.

    Travel Month: May 2024

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Sat Jul 13 12:48:58 IST 2024

    We are very much sorry Ma'am what you had faced during your stay. Due to some unavoidable circumstances, we have to shift your rooms in different property.

    5.0

    Awesome

    atul k.loyalty-iconcouple

    Hi everyone. We are from lucknow and we find this property on very good location which is itself on a mountain and view from here is also mind-blowing. We were staying in room 201 and staff of the hotel were also very polite.

    Travel Month: Apr 2024 (4-Night Stay)

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Wed May 08 14:49:37 IST 2024

    Thank you very much Sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Excellent Stay

    ajith k.business

    -Location of the hotel was fantastic! Located a bit farther from the city centre but views from the hotel are amazing. -Rooms were clean & tidy with 24hr hot water supply. A kettle is provided in every room with tea bags and coffee sachets. -Service was fantastic and the staff are very friendly and helpful. -Food here was really tasty and probably the best food in our entire 5-6day trip to the sikkim. (They charge 400 per person per meal which is totally worth it. in which they provide atleast 6-8 items along with the soup & dessert)

    Travel Month: Apr 2024

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Mon Apr 22 12:35:41 IST 2024

    Thank you very much Sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Highly satisfied

    gourish k.family

    Mesmerizing front view katao range, calm & comfortable accommodation with good hospitality. 100% recommended property.

    Travel Month: Apr 2024

    Room: Super Deluxe Room

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    Rufina de'CROWN, Lachung has replied on Mon Apr 22 12:33:10 IST 2024

    Thank you very much Sir for your valuable feedback and rating. We are happy to serve you better service.

    4.0

    Our lachung trio

    nilanjan c.group

    Location is good. Room is also good but services was not satisfactory. They are charging unnecessary charge for food or you can consider it food of a normal restaurant is available with cost of 4 star restaurant. Staff's commitment is not at all acceptable

    Travel Month: Mar 2024

    Room: Super Deluxe Room

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    Rufina de'CROWN, Lachung has replied on Mon Apr 22 12:32:31 IST 2024

    Thank you very much sir for your valuable feedback and rating. Your booking was room only and there was option with breakfast/lunch/dinner. You can take that option while making booking. At our restaurant food pricing is different. You can take ala cart/buffet.

    5.0

    Heavenly stay at lachung.

    darshan g.group

    The location of the hotel was at the top of lachung village. Entire mt. Kata was clearly visible with clear sky. Beside the property, a close waterfall is situated, which can be accessed through mini trekking. Food is excellent in entire lachung. Staff behaviour is awesome. Very helpful and friendly. Extra credit to cook mr. Suraj for this excellent knowledge on food quality. Don't think much, go ahead with this hotel, you will enjoy the best few days of your life.

    Travel Month: Mar 2024

    Room: Super Deluxe Room

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    Rufina de'CROWN, Lachung has replied on Mon Apr 22 12:10:38 IST 2024

    Thank you very much sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Excellent Stay

    pratik r.loyalty-icon

    Had an awesome stay at this hotel with delicious food and beautiful view of mt. Katao. Staffs were very good and rooms were comfortable.

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Tue Jun 27 17:50:22 IST 2023

    Thank you very much Sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Good location and good room

    debraj b.loyalty-iconcouple

    The hotel is located at a good location in the small town and the room was well equipped and had a good view.

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Tue Jun 27 17:49:58 IST 2023

    Thank you very much Sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    A picturesque location

    ramendra s.loyalty-iconfamily

    It was a bit offbeat but made up for it with the views. The majestic mt. Kata was in front of us. The food was good as well. The staff was well behaved and very helpful l.

    Travel Month: Jun 2023

    Room: Super Deluxe Summer Special

    Rufina de'CROWN, Lachung has replied on Wed Jun 14 13:42:12 IST 2023

    Thank you very much sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Best stay in entire sikkim

    shahnawaz.family

    This was the best stay for me in my entire sikkim trip. Best hotel, best staff and service, best location, best food and cleanest room. Loved it

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Wed Oct 25 12:01:05 IST 2023

    Thank you very much Sir, for your valuable feedback & rating. We are happy to serve better service.

    5.0

    Excellent Stay

    mosiur r.

    Nice service and hospitality. Clean bathroom and room.

    Travel Month: Jun 2023

    Room: Super Deluxe Summer Special

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    Rufina de'CROWN, Lachung has replied on Tue Jun 27 17:57:51 IST 2023

    Thank you very much Sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Excellent Stay

    animesh t.couple

    Majestic view, great vegetarian food. Staff is very polite and cooperative. Services are also upto the mark.

    Travel Month: Jun 2023

    Room: Super Deluxe Room

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    Rufina de'CROWN, Lachung has replied on Wed Jun 14 13:43:11 IST 2023

    Thank you very much sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Very nice views

    adinarayana g.family

    Location is very scenic view and nice food. Friendly staff and helped us very much. Room is clean. Geyser available and parking available.

    Travel Month: May 2023

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Wed Jun 14 13:43:42 IST 2023

    Thank you very much sir for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Excellent Stay

    shruti s.loyalty-iconfamily

    The hotel provides clean rooms with tasty and hot meals. The staff here is very friendly and helpful. The hotel has a great view of snow clad mountains and located around 25 kms away from yumthang valley which is the most popular tourist destination in lachung. Overall a very comfortable stay without any complaints.

    Travel Month: May 2023

    Room: Super Deluxe Room

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    Rufina de'CROWN, Lachung has replied on Wed Jun 14 13:45:27 IST 2023

    Thank you very much Ma'am for your valuable feedback and rating. We are happy to serve you better service.

    5.0

    Excellent Stay

    sundara r.loyalty-icon

    Comfortable rooms, hot water, clean linen was a plus. Hotel is a bit of an uphill drive from the main road. Offers great views of the town! super nice and helpful manager and staff! we had a nice dinner and the staff woke up real early to pack us breakfast and offer tea before our early start to zero point! will recommend to anyone planning a trip to lachung and the attractions nearby!

    Travel Month: May 2023

    Room: Super Deluxe Room

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    Rufina de'CROWN, Lachung has replied on Wed Oct 25 12:00:42 IST 2023

    Thank you very much Sir, for your valuable feedback & rating. We are happy to serve better service.

    1.0

    Terrible Stay

    raj m.

    very bad. extra 2000 pay. please 🙏🏻 help me. please 🙏🏻 support

    Travel Month: May 2023

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Wed Oct 25 12:04:34 IST 2023

    Thank you very much Sir, for your valuable feedback & rating. Dear Sir, you didn't check-in as per your booking and check-in date. You checked in next day and Rs.2000/ collected regarding cancellation charges. Rs.2000- is very nominal amount comparing to your total booking amount. We are happy to serve better service.

    5.0

    Excellent Stay

    manoj k.loyalty-icon

    Hotel service is very good and the staff are also comparative.

    Travel Month: May 2023

    Room: Super Deluxe Room

    Rufina de'CROWN, Lachung has replied on Wed Oct 25 12:00:12 IST 2023

    Thank you very much Sir, for your valuable feedback & rating. We are happy to serve better service.

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