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Review Of Rose Garden (next to Rajagiri Hospital)

Edathala, Cochin | 17.5 km from city centre

    User Rating & Reviews

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    3.3
    Good

    15 Ratings, 8 Reviews

    excellent
    33%
    very good
    13%
    average
    13%
    poor
    27%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 3
    • 2
    • 1
    • 4
    • 4
    • 5
    • 2
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness3.3
    • Value For Money2.6
    • Food2.3
    • Facilities3.0
    • Checkin Experience3.1

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    Positive first
    2.0

    Poor Stay

    johnykutty.

    No arrangements for tea or food. Difficulty in check-in due to non receipt of documents to the employee. Un welcoming approach

    Travel Month: Sep 2025

    Room: Deluxe Studio

    1.0

    Terrible Stay

    amala k.group

    The stay was terrible and the room was full of mosquitos and the room was not at all clean and the bed cover was full of stain etc

    Travel Month: May 2025

    Room: Entire One Bedroom Apartment

    Rose Garden (next to Rajagiri Hospital) has replied on Thu May 22 09:57:59 IST 2025

    Dear Amala, We are very sorry to hear about your unpleasant experience during your stay. Please accept our sincere apologies for the discomfort caused by the cleanliness issues and the presence of mosquitoes in your room. Cleanliness and guest comfort are top priorities for us, and it is clear that we fell short in this instance. The condition of the bed linens you described is unacceptable, and we will be addressing this with our housekeeping team immediately to ensure stricter standards are upheld. We truly regret that your stay did not meet your expectations and appreciate you bringing these concerns to our attention. Your feedback is important to us, and we are committed to making improvements to provide a much better experience for our future guests. Warm regards, Team Rose garden

    4.0

    Good Stay

    meera j.family

    Stay was good,clean flat. We booked two flats .Located in a serene atmosphere

    Travel Month: Mar 2025

    Room: Entire One Bedroom Apartment

    Rose Garden (next to Rajagiri Hospital) has replied on Sun Apr 13 21:18:57 IST 2025

    Dear Meera, Thank you so much for your kind words, We're delighted to hear that you enjoyed your stay and found the flats clean and comfortable. It's great to know you appreciated the serene location as well. It was a pleasure hosting you, and we hope to welcome you back again soon. Warm regards, Team Rose Garden

    5.0

    Excellent Stay with Great Comfort and Service!

    bj j.group

    Excellent Stay with Great Comfort and Service! I recently stayed at Rose garden and had a fantastic experience. The room was spacious, clean, and well-maintained, with all the amenities I needed for a comfortable stay. The bed was incredibly cozy, ensuring a restful night’s sleep. The staff was friendly and attentive, always ready to help with any requests. The housekeeping service was prompt and efficient, keeping the room spotless throughout my stay. The location was also convenient, with easy access to nearby attractions and transportation. The in-room Wi-Fi was fast and reliable, and the bathroom was stocked with quality toiletries. Overall, I highly recommend Rose Garden for anyone looking for a comfortable and enjoyable stay. I would definitely return!

    Travel Month: Feb 2025

    Room: Deluxe Studio

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    Rose Garden (next to Rajagiri Hospital) has replied on Tue Mar 11 08:03:28 IST 2025

    Dear BJ Joseph, Thank you for your kind words. We’re thrilled you had such a wonderful stay. Looking forward to welcoming you back.

    2.0

    Wrong Rooms, Bad Location, No Blankets, and Dirty Rooms

    tharun a.family

    The rooms provided were not the rooms shown in the picture. To top that the rooms shown were dirty and had a very bad smell. We were not even given blankets and when we asked they gave us a comforter with no cover. The property is located inside the premises of Rajagiri Hospital Parking and because of that food delivery, cab service etc is a big hassle. It's very difficult to find this property as there are not even proper roads on Google maps that lead to this place. Overall a very overpriced mismanaged property.

    Travel Month: Jan 2025

    Room: Deluxe Studio

    Rose Garden (next to Rajagiri Hospital) has replied on Tue Mar 11 08:04:30 IST 2025

    Dear Tharun, We apologize for your experience. Your feedback is important, and we’ll work on improving room quality, amenities, and accessibility to enhance guest satisfaction. Thank you for sharing.

    3.0

    Good property and not serviced well enough

    christy s.family

    It was too expensive for just 1 night. They did not have any options to keep your clothes and no basic toiletries were provided. The rooms were clean. They also did not have power backup.

    Travel Month: Oct 2024

    Room: Deluxe Studio

    Rose Garden (next to Rajagiri Hospital) has replied on Tue Oct 29 18:29:24 IST 2024

    Dear Christy Sebastian, We're sorry to know you were dissatisfied with our facilities and services. Keeping your points in mind, we'll definitely make necessary changes to ensure guest satisfaction. Please let us know if there is anything else we can do. Warm Regards, Team Rose Garden

    2.0

    Poor Stay

    venkateswaran r.loyalty-iconsolo

    Good infra but zero customer service - no water bottles - no wifi - stinky kitchenette- no basic toiletries

    Travel Month: Jun 2024

    Room: Rose Garden

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    Rose Garden (next to Rajagiri Hospital) has replied on Sun Aug 11 23:34:54 IST 2024

    Hi Venkateswaran, Thank you for your feedback. We’re sorry to hear about the issues you encountered and apologize for the inconvenience. We’ll address these concerns with our team to improve our service. We hope to have the chance to provide you with a better experience in the future.

    5.0

    Value for money and a decent sta

    mishana m.couple

    I came to know about this place via makemytrip app randomly. I selected this because it was near to my exam centre. The property is situated within the grounds of rajagiri hospital. It seemed to be relatively new. Had difficulty locating it on google maps but had help from the staff. Overall i was satisfied with the stay. Pros: 1. Neat and tidy 2. I stayed in a 1 bedroom appartment with living space, small dining and kitchen area, and a spacious bedroom with a neat attached bathroom. 3. The room has good air conditioning, bl-dc fan, wardrobe. 4. Kitchen has fridge, kettle, induction cooker, and cutlery 5. Value for money 6. Staff was helpfull. Cons 1. Non availability of restaurant ( within walking distance we can reach the canteen of rajagiri hospital which provided good options) 2. No utensils suitable for induction cooker was provided.

    Travel Month: May 2024 (4-Night Stay)

    Room: Rose Garden

    Rose Garden (next to Rajagiri Hospital) has replied on Thu Jun 20 23:43:15 IST 2024

    Dear Mishana Mettilda Ryan Thank you for taking the time to share your feedback. We are delighted to hear that you discovered our property through the MakeMyTrip app and chose to stay with us due to our convenient location near your exam center. We apologize for any inconvenience you experienced while locating us on Google Maps, but we are glad our staff could assist you. It's wonderful to know that you were satisfied with your stay overall. We appreciate your kind words and hope to welcome you back in the future.

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