The property has received mixed feedback from guests. Highlights include helpful reception staff and a good location. However, issues like unavailability of booked rooms, poor food quality, and a lack of cleanliness were noted. Many mentioned malfunctioning amenities, poor room service, and unsatisfactory restrooms. Guests also expressed dissatisfaction with the overall maintenance and conditions of the property, while a few appreciated the service and found the stay average, with some saying it feels more like a guest house.