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Bhanswara, Lansdowne | 19.3 km from city centre
41 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers a mix of experiences, with some guests praising the tasty food and scenic views, making it ideal for nature lovers seeking peace. Many appreciated the friendly staff and quick service, noting clean rooms and impressive hospitality. However, several reviews highlighted issues like poor hygiene, unclean washrooms, and slow room service. The location is a bit far from Lansdowne, which some found a drawback. While it suits those wanting tranquility, it may not meet everyone's expectations.
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Hotel visit
Room was good, food was very tasty. Washroom was not probably managed. Water locking issue was there.
Room: Deluxe Room without Balcony
Nice stay at rock heaven resort
familyIt was nice stay at rock heaven resort. My family enjoyed the stay completely. Room service and food quality was excellent. Rooms were also clean and hygienic. Mr. Rawat took good care of us.
Room: Rock Premium with Valley View
Poor Stay
Room condition is not good and food is not good also
Room: Rock Premium with Valley View
Location was God food was costly
The location was good and also very quick support from staff. But the food was costly so it is better to include breakfast and dinner in same package. Rest all was good 👍 Superb.
Room: Rock Premium
Not satisfied
Staff was very rude and no cleaning done next day when i asked for clean room manager told me you have to give the room key before leaving the hotel and no body informed as i have to submit the key before leaving the hotel
Room: Deluxe Room (Without Balcony)
Rock Heaven Resort has replied on Mon Aug 29 21:59:13 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback with utmost priority & work towards improvising our food quality and standards. I & the team would look forward to bestow a better experience next time while you visit us again.
Poor service
No one listen on hotel staff. Staff senior argument that i don’t have time to deliver the food in hotel. Baggage was also not carrying. Smelly room washroom also dirty.
Room: DELUXY BALCONY VIEW ROOM
Rock Heaven Resort has replied on Mon Aug 29 21:59:58 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback with utmost priority & work towards improvising our food quality and standards. I & the team would look forward to bestow a better experience next time while you visit us again.
Worst stay & pathetic service
Clean water not available, no toiletries provided, very less cleaning and no sense to talk.
Room: Deluxe Room (Without Balcony)
Rock Heaven Resort has replied on Mon Aug 29 22:00:38 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback with utmost priority & work towards improvising our food quality and standards. I & the team would look forward to bestow a better experience next time while you visit us again.
Excellent service but hotel wasn't at par with the cost
First pros: 1. The services of
Room: Deluxe Room (Without Balcony)
Rock Heaven Resort has replied on Mon Aug 29 21:01:32 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Average Stay
Bedsheets were dirty and tv was not working. Communicated this to the reception person but he did not respond for the entire duration of our stay. Food was great but overpriced. Room service was slow.
Room: Deluxe Room (Without Balcony)
Rock Heaven Resort has replied on Mon Aug 29 22:01:30 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback with utmost priority & work towards improvising our food quality and standards. I & the team would look forward to bestow a better experience next time while you visit us again.
Terrible experience
groupFood pathetic (except free breakfast), dirty bedsheets, unhygienic bathroom, bad odor, dusty rooms etc. Plus no ac and no wifi in The rooms.
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:58:26 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback with utmost priority & work towards improvising our food quality and standards. I & the team would look forward to bestow a better experience next time while you visit us again.
Good place!
It's a nice hotel for groups 14 kms away from Lansdowne. Nice view. If you are looking for a peaceful place, it's best hotel. Food is good, staff is also good. Rooms were clean. Overall good hotel.
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:06:27 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Nice place
Best place to stay near Lansdowne
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:08:40 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Location is good, service ok, food dinner so so, cleanliness to be improved
Location is good, service ok, food dinner so so, cleanliness to be improved
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:10:25 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Good stay
familyGood food, nice view and good staff. Need more cleanliness. Overall a good experience.
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:06:59 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Good Stay
familyNature stay to enjoy The serene beauty of nature
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:05:13 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Excellent Stay
Nice staff with nice location. Love to visit again
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:04:15 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Terrible
Worst experience of my life I would say. After spending so much money I feel I am cheated and wasted my entire money. Most unhygienic hotel I have stayed. You will find hairs lying on floor which is of someone you don't know. Terrible experience with my kids. Most unhygienic hotel I have seen in my life. They don't offer breakfast early morning. You cannot sleep in quilt provided due to filthy smell. In cooperative staff. Disrespectful people what else should I say.
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:56:39 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback with utmost priority & work towards improvising our food quality and standards. I & the team would look forward to bestow a better experience next time while you visit us again.
Not a great experience
Rooms and corridor of hotel were very smelly. Basic amenities like soap shampoo water etc were not available Long power cut. To sum it up it was a disappointing experience.
Room: Deluxe Room
Rock Heaven Resort has replied on Mon Aug 29 21:04:49 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Family tour
Location is far from the Lansdowne market but have a good surrounding beauty. Food are good and services are very good.
Room: BALCONY VIEW ROOM
Rock Heaven Resort has replied on Mon Aug 29 21:03:17 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Good hotel outside the city
Overall good stay, staff is cooperative, food is average but compared with other local restaurants it is good. Location is 20 km from main lansdowne but with nature and en-route to takes war.
Overall good stay, location is 20 km from landowner but if you want to stay with nature then it is good option.
Room: BALCONY VIEW ROOM
Rock Heaven Resort has replied on Mon Aug 29 21:02:17 IST 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for your compliments for the team. It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. Thank you once again for your comments and we certainly look forward to welcoming you back again
Lansdowne
Tapovan
Tapovan
Sturida Colony
Dhikuli
Dhikuli
Amkholi
Dhikuli
Ganga Vatika
Mohaan
Tapovan
Gounu
Dugadda
Dugadda
Jaiharikhal
Gounu
Gounu
Gijar
Dugadda
Gounu
Sauli
Deriya Khal
Gounu
Jaiharikhal
Lansdowne
Dugadda
Dugadda
Gumkhal
Lansdowne Market road
Dugadda
Lansdowne
Silwar
Jaiharikhal
Gounu
Gounu
Dugadda
Dugadda
Lansdowne
Gounu
Lansdowne
Dugadda
