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Review Of RKN Grand Hotel

Anna Salai, Pondicherry | 1.8 km drive to Promenade Beach

    User Rating & Reviews

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    • group
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    4.1
    Very Good

    322 Ratings, 154 Reviews

    excellent
    46%
    very good
    31%
    average
    14%
    poor
    3%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 3
    • 4
    • 3
    • 2
    • 3
    • 3
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness4.3
    • Food3.2
    • Value For Money3.8
    • Facilities3.5
    • Child Friendliness4.1
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    Review Summary

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    Guests appreciate the property’s prime location, making it easy to visit popular spots in Pondicherry. The cleanliness and maintenance of the rooms, along with courteous staff, stand out. Many enjoy delicious food at the in-house vegetarian restaurant. Ample parking and good ambience are also consistently highlighted, though some mention room service could be improved. Overall, it's a decent stay option!

    Sort by:

    Positive first
    3.0

    Average Stay

    saravana k.

    Stay was comfortable , but facilities were poor , wash basin pipe was very slow and was not rectified even after complaining . Food was very average . Coffee was horrible and dosa was hard like rock

    Travel Month: Sep 2025

    Room: Premium Suite

    RKN Grand Hotel has replied on Sat Nov 08 18:30:01 IST 2025

    Dear Mr.Saravanan, Thank you for your valuable replied...will check and rectify this issues in future will not be happen like this. Regards Tamilarasan T

    2.0

    Food

    prakash m.business

    Breakfast totaly waste kindly change ur kitchen staff and cooking masters and reception staff all r ok

    Travel Month: Sep 2025

    Room: SUPER DELUXE

    RKN Grand Hotel has replied on Mon Nov 10 18:26:49 IST 2025

    Dear Mr.Prakash, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you faced during your stay. We have already shared your comments with our service teams to ensure improvements are made immediately. We truly value your feedback and hope you will give us another chance to serve you better on your next visit. Regards Tamilarasan T

    5.0

    Excellent Stay

    mohammad j.family with 2 kids

    Clean and tidy room. Good and courteous staff. Though breakfast did have much options. Ample parking space and super fast lifts

    Travel Month: Aug 2025

    Room: SUPER DELUXE

    RKN Grand Hotel has replied on Mon Nov 10 18:33:29 IST 2025

    Dear Mr.Mohammad, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay and appreciated our team’s hospitality. It was a pleasure to have you with us, and we look forward to welcoming you again soon. Warm regards, Tamilarasan T Front Office Manager

    4.0

    Good Stay

    rajesh p.family

    Room, ambience, hygiene,location are good but the food is not up to the mark no issues you can get food zomato as well Room, ambience, hygiene,location are good but the food is not up to the mark no issues you can get food zomato as well.

    Travel Month: Aug 2025

    Room: Premium Suite

    RKN Grand Hotel

    Dear Mr.Rajesh, Please accept our sincere apologies for the delay in your food service. We understand how important timely service is to our guests, and we truly regret the inconvenience caused. We appreciate your patience and understanding. Thank you for bringing this to our attention — your feedback helps us improve our service. Warm regards, Tamilarasan T Front Office Manager

    4.0

    Goo

    aurobindhoramamraman k.business

    Fantastic Stay. Excellent ambience. Nice to Stay with Good Food and Good Service and Neat Timely Polite Service

    Travel Month: Aug 2025

    Room: Executive Suite

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    RKN Grand Hotel

    Dear Mr.Aurobind, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay and appreciated our team’s hospitality. It was a pleasure to have you with us, and we look forward to welcoming you again soon. Warm regards, Tamilarasan T Front Office Manager

    5.0

    Excellent Stay

    prashanth p.family with 1 kid

    Ok

    Travel Month: Aug 2025

    Room: Executive Suite

    5.0

    Excellent Stay

    m g.family with 1 kid

    Hotel located in prime location, which is accessible to all visiting places, with good ambiance, room and food

    Travel Month: Aug 2025

    Room: Executive Suite

    RKN Grand Hotel

    Dear Mr.Naga, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay and appreciated our team’s hospitality. It was a pleasure to have you with us, and we look forward to welcoming you again soon. Warm regards, Front Office Manager

    5.0

    N

    surendra d.couple

    Stayed for just one day, but it was totally worth it. The hotel was clean and well-maintained, staff were professional, and the food at Sunflower Hotel was delicious. Stayed for just one day, but it was totally worth it. The hotel was clean and well-maintained, staff were professional, and the food at Sunflower Hotel was delicious.

    Travel Month: Aug 2025

    Room: Premium Suite

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    RKN Grand Hotel

    Dear Mr.Surender, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay and appreciated our team’s hospitality. It was a pleasure to have you with us, and we look forward to welcoming you again soon. Warm regards, Front Office Manager

    5.0

    Good Option for small stays.

    puja s.group

    great rooms with clean bathroom, plenty of great options at morning buffet, need valet parking. 9/1 great rooms with clean bathroom, plenty of great options at morning buffet, need valet parking. 9/10

    Travel Month: Aug 2025

    Room: Executive Suite

    • user photos
    • user photos
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    RKN Grand Hotel

    Dear Ms.Pooja, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay and appreciated our team’s hospitality. It was a pleasure to have you with us, and we look forward to welcoming you again soon. Warm regards, Front Office Manager

    1.0

    Terrible Stay

    tulsi r.business

    No one to carry luggage , reach reception, they will one water bottle and we have to carry our luggage with water bottle. Worst behaviour

    Travel Month: Jul 2025

    Room: SUPER DELUXE

    3.0

    Average Stay

    kirti m.

    According to the price, hotel seemed very average , food was not good, facilities were also not that great , hygiene was slightly above average, overall it was an average experience, disappointing compared to the price

    Travel Month: May 2025

    Room: SUPER DELUXE

    5.0

    Excellent Stay

    senthilkumar k.family with 2 kids

    All good ,stay was pleasant and rooms are neat and clean. The service was excellent.Only 2 things to be improved a bit 1. Car parking - Little congested and sometimes parking will be full 2. Morning Breakfast , refilling taking time. Need to wait and eat.

    Travel Month: May 2025

    Room: SUPER DELUXE

    4.0

    Comfortable Stay

    priyadarshini v.group

    Good experience. Had a comfortable stay with all amenities. Property located in main area of Pondicherry near white town.

    Travel Month: Apr 2025

    Room: Executive Suite

    4.0

    Good Stay

    mahendran.family with 1 kid

    Location wise it is in a city,easy accessible to rock beach.Food and quality of food in RKN hotel is really good.

    Travel Month: Apr 2025

    Room: Executive Suite

    1.0

    Terrible Stay

    praveen n.family

    It was a pathetic stay no food was available. Chef was not there. Half of the dishes wasn't available. Room was small and dirty.

    Travel Month: Apr 2025

    Room: Executive Suite

    4.0

    Decent place to stay

    family

    The check-in was quick, the room was clean and no musty smell. Hotel had sufficient parking back side of the hotel however the way to parking was narrow. The hotel being in the busy Anna Salai, it calls good support from security staff to park and remove vehicles and the staff supported well. Did not have food so no comment on that or food service.

    Travel Month: Apr 2025

    Room: Executive Suite

    5.0

    Excellent Stay

    rohan a.family with 1 kid

    4

    Travel Month: Mar 2025

    Room: Executive Suite

    2.0

    Poor Stay

    nizam r.loyalty-icongroup

    when I check in front office staff behaviour very rude, the room which we saw in the photo was Big but we got very small room for 3 people,

    Travel Month: Feb 2025

    Room: Executive Suite

    5.0

    Excellent Stay

    lima.

    Hello. I needed help with my travel insurance

    Travel Month: Feb 2025

    Room: Executive Suite

    1.0

    Terrible Stay

    abhay c.couple

    I booked the hotel for 7 and 8feb 25 and check out was scheduled on 9th feb 25, but being an officer i was recalled from leave early so i had to check out early morning on 8th, i updated the same to the hotel and mm t on 7th evening still no action was taken, i know that the policy doesn't allow but still something could be done

    Travel Month: Feb 2025

    Room: Premium Suite

    RKN Grand Hotel has replied on Fri Feb 14 15:10:51 IST 2025

    Dear Sir , Thank you for sharing your valuable feedback . We are continuously focused on upgrading our services. We looking forward to hosting you soon again. Warm Regards, GM RKN GRAND HOTEL

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