This property has a great location near Christ Church and Mall Road, making it easy to explore Shimla. Guests appreciated the friendly and helpful staff. However, many reviews highlight poor cleanliness standards, with dirty bathrooms and rooms that often smell unpleasant. There's a lack of food options and limited housekeeping services, which disappointed several visitors. Accessibility is an issue due to steep stairs, further complicating the experience. Overall, while the location and staff receive praise, the maintenance and cleanliness fall short.