Guests have pointed out several major issues at this property. The cleanliness is a big concern, with dirty reception areas and untidy rooms. Many reported unpleasant smells, including cigarette smoke and mold, along with damaged furnishings like torn towels and uncomfortable mattresses. Positive notes mention cooperative staff and some decent management. Location is good, but the lack of basic facilities like a pantry or lift and the presence of pests are major downsides leading to an overall disappointing experience.