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Anand Vihar, Delhi | 1.5 km drive to Preet Vihar Metro Station
752 Ratings, 131 Reviews
Last 10 Customer Ratings (Latest First)
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Horrible Place
I booked this hotel basis 4.2 rating of MMT, however upon reaching at the hotel, I came back from this place without checking in, as I found following problems 1. Elevators were not working and we have so many luggage bags 2. Rooms were stinking badly with dampness smell and were so suffocating 3. Bed linen was so dirty and untidy 4. This place is not safe to stay with family as I observed police men were here, major security reasons. This hotel has manipulated MMT ratings and MMT does not have any clue about it. Since I blindly trust the MMT recommendation of 4.2 rating, this property deserves 1 rating, since I trusted MMT I want full refund of this booking.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We sincerely apologize for the disappointing experience you had during your visit. Your feedback is extremely important to us, and we deeply regret that the property did not meet your expectations. The concerns you mentioned regarding cleanliness, maintenance, and safety have been taken very seriously and are being reviewed by our management team for immediate corrective action. Please note that refund requests and booking-related matters are handled directly by **MakeMyTrip (MMT)** as per their policies. We recommend contacting MMT customer support with your booking details so they can assist you further. We truly regret the inconvenience caused and assure you that your feedback will help us improve our guest experience moving forward. Warm regards, **Team Qotel**
Terrible Stay
I never stayed their. The place is spooky. I went there with my mother and left after seeing the rooms and condition of the place. Not a place for a family.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar has replied on Wed Nov 05 19:56:16 IST 2025
We’re truly sorry to hear about your experience and that the property did not meet your expectations. We completely understand your concern and regret the inconvenience caused to you and your mother. Please be assured that your feedback regarding the room condition and overall ambience has been shared with our management team for immediate review and improvement. We sincerely apologize once again and hope you’ll give us another opportunity in the future to provide you with a much better experience. Warm regards, **Team Qotel**
Stay good
All good friendly staff all things are good about stay in the end need to attention for maintenance
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar has replied on Wed Nov 05 19:57:20 IST 2025
Thank you for your kind feedback! We’re delighted to know that you had a pleasant stay and appreciated our friendly staff and overall experience. We’ve also noted your suggestion regarding maintenance, and our team will surely look into it to ensure an even better stay next time. We look forward to welcoming you again soon! Warm regards, **Team Qotel**
Worst experience
Room was not clean and bedsheet was also dirty , even they are charging for water bottle at the time of check in .
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar has replied on Tue Oct 21 20:14:30 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness and guest comfort are our top priorities, and we regret that the room and bedsheets did not meet your expectations. Your feedback regarding the water bottle charges has also been noted and shared with the concerned team for review. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Warm regards, **Team Qotel**
Excellent Stay
everything awesome ,nice excellent fantastic,good food,good room ,good people,good ambience.All is well
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the food, rooms, ambience, and service. Your kind words mean a lot to us, and we look forward to welcoming you again soon! – Team Qotel
Average Stay
Stay in hotel was ok, but some amenities had like bedsheet was some how dirty, walls had water leakage They took money for breakfast but didnt give me.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We sincerely apologize for the inconvenience you faced during your stay. This is not the experience we want our guests to have. Your feedback has been noted, and we’ll make sure such issues are resolved immediately. We hope you’ll give us another chance to serve you better. – Team Qotel
Worst experience
I was charged per night, Compared to pricing i found that room was not up to expectations. No dustbins provided, floor was dirty, hotel staff not even cleaned the room even i have booked room through make my trip three days prior. Air conditioning was not functional. Telephone was dead.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We’re really sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience caused. Your feedback regarding cleanliness, room maintenance, and amenities has been noted and shared with the concerned team for immediate action. We truly appreciate you bringing this to our attention and will work on improving to ensure a better experience for our future guests. — Team Qotel
improvement in services provided for the hotel
location is good. but tea served and food was not up to the mark i would say they need to improve in services as well amenities was also not provided as mentioned in the description
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the food, tea, services, and amenities. Your comments are valuable, and we will work on improving these areas to ensure a better experience for our guests. We hope to have the opportunity to serve you better in the future. – Team Qotel
Terrible Stay
very bad hotel given me very small room ac is not working bathroom very bad smelling no towel provide
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We sincerely apologize for the issues you faced during your stay. The discomfort caused by the room size, AC, bathroom condition, and lack of towels is truly regrettable. Your feedback has been noted, and we will take immediate steps to address these concerns to improve our services. We hope to provide you with a much better experience in the future. – Team Qotel
average hote
property location is a little different differ. mosquito there meanwhile they have arranged for mortin.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
Thank you for your feedback. We apologize for any inconvenience caused by the mosquitoes, and we’re glad our team could arrange Mosquito repellent (Mortin) for your comfort. We appreciate your understanding and hope to make your next stay even more pleasant. – Team Qotel
Poor Stay
The AC was not working at all. Although i did not complaint for a room change so cannot blamw the staff here but really need to keep the rooms clean and washroom tidy. The room had a foul smell. No fan regulator.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding the AC, cleanliness, foul smell, and room maintenance is taken very seriously, and we will ensure these issues are addressed promptly to improve our guests’ experience. – Team Qotel
Average Stay
I booked the hotel by seeing 4.3 rating. But it was okay okay kind. When searched on Google or maps exact location was not reflecting. Even cab driver told he has arrived at location. Then I sent location shared by hotel staff ,there after cab came there. Amar Jyoti institute is more popular that can be added in address.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
Thank you for sharing your feedback. 🙏 We apologize for the confusion regarding the hotel’s location and the inconvenience it caused during your arrival. We appreciate your suggestion about mentioning Amar Jyoti Institute for easier navigation and will work on updating our address details for a smoother experience. Your input helps us improve, and we hope to provide a better stay next time. – Team Qotel
Terrible Stay
Rooms smelly, spiders crawling out of pillow, pillow stinking, room with dampness, No towel no drinking water no amenities
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We sincerely apologize for the disappointing experience you faced during your stay. 🙏 Cleanliness and guest comfort are our top priorities, and we regret that we fell short this time. Your feedback regarding the room condition, amenities, and overall hygiene has been taken very seriously, and immediate corrective measures are being implemented. Thank you for bringing this to our attention—we truly value your feedback and will work hard to ensure a much better experience on your next visit. – Team Qotel
Terrible Stay
It was very much dirty & filthy , the way it looks on mmt, they don’t provide such rooms, ac, shower were not working.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We sincerely apologize for the disappointing experience you faced during your stay. 🙏 Cleanliness and functionality of amenities are very important to us, and we regret that we fell short in these areas. Your feedback has been noted, and we will take immediate steps to address these issues. We hope you will give us another chance to provide a much better experience in the future. – Team Qotel
Terrible Stay
Room and washrooms are not cleaned . Bedsheets ,towel ,quilt everything is dirty there nothing available whatever mentioned in Amenities .The managers are very rude they know nothing about their hotel services .Kitchen services are very slow and bad . Overall my experience is very bad and i will never gonna recommend anyone .
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We sincerely apologize for the unpleasant experience you faced during your stay with us. This is certainly not the standard of service we aim to provide at Qotel. Cleanliness, hospitality, and timely service are our top priorities, and we regret that we fell short in these areas. Your feedback regarding room hygiene, amenities, and staff behavior has been noted seriously and shared with the concerned team for immediate improvement. We truly value your input and will work hard to ensure such experiences are not repeated. We hope you will give us another chance in the future to serve you better. – Team Qotel
pathetic servic
jet spray not working in washroom, unclean pillow cover. i asked for two plates and 2 spoons and the staff said they will only provide if we order from their property.
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We’re truly sorry to hear about the inconvenience you faced during your stay. Your concerns regarding washroom maintenance, cleanliness, and service have been noted and shared with our team for immediate improvement. We regret the disappointment caused and assure you we’ll work on these areas to serve you better in the future. – Team Qotel
Terrible Stay
Amenities & services:- There was nothing such as amenities not a proper clean room or a clean Toilet Bed condition was so bad and the switches were coming out My extra bed was included with the amount but then too without checking my bookings they are just asking me for extra charges for extra bed . Food :- Very bad Staff :- very very rude I would never suggest anyone to stay their . Property:- Please MmT don't ruin your work and Name for this property they should fully renovate the property or should be closed. In my life I never had this bad experience Amenities & services:-
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We’re extremely sorry to hear about your unpleasant experience. Your feedback regarding room condition, cleanliness, amenities, food quality, and staff behavior is very concerning and has been noted for immediate review. We regret that we could not meet your expectations and will take steps to address these issues to improve our standards. —Team Qotel
Improve your hospitality otherwise No will come
Room Condition was bad and fan is moving opposite direction room is dirty kindly approve..............
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We're sorry to hear about your experience. Your feedback is noted, and we’ll address the issues promptly. Thank you for bringing this to our attention. – Team IP
Poor Stay
Very poor service and not attentive. rooms are not matched as per photoes. common items like bucket, mugs are not available in bath room Very poor service and not attentive. rooms are not matched as per photoes. common items like bucket, mugs are not available in bath room
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar
We’re truly sorry to hear about your experience. Your feedback is important to us, and we apologize for the inconvenience caused by the mismatch in room expectations and missing amenities. We are actively reviewing these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention. – Team Qotel
They are there to do business not provide any service
In short They are there to do business not provide any service , you get a room and nothing not even water , not even soaps and towels nothing
Room: Superior Double Room
Qotel Comfort IP Residency East Delhi Preet Vihar has replied on Sat Jul 12 18:39:46 IST 2025
Dear Guest, We’re sorry to hear about your experience. Your feedback is important, and we’re taking steps to improve our service and amenities. Regards, Team Qotel
Sector 21 Dwarka
Connaught Place
Motilal Nehru Marg Area
Aerocity
Jhandewalan
Aerocity
Karnki
Bissar Akbarpur
Vaishali
Sohna
Manesar
Surajkund
Sector 29
Udyog Vihar
Manesar
Sector 135
Anand Vihar
Rohini
Vikaspuri
Mahipalpur
Paharganj
Tughlakabad
Nehru Place
Paschim Vihar
Paharganj
Kalkaji
Panchsheel Enclave
Mahipalpur
East Delhi
Jasola
Fateh Nagar
Karol bagh
East Delhi
Paharganj
Karol bagh
North Delhi
