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Review Of Purple Cloud Urban0123401234

Hebbal, Bangalore

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    43 Ratings, 14 Reviews

    excellent
    33%
    very good
    23%
    average
    23%
    poor
    12%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 5
    • 3
    • 2
    • 4
    • 1
    • 5
    • 5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the friendly and helpful staff, with many noting the property’s good location near markets and tourist spots. However, some expressed concerns about cleanliness, mentioning issues like cockroaches and missing amenities. While the ambiance is generally liked, the inconsistency in room quality, especially regarding bed stability, has been highlighted as a downside.

    Sort by:

    Positive first
    3.0

    Average Stay

    The room was good, but the furniture was not. The bed was supposed to be a king-size, as per the app, but they initially provided me with twin beds. Later, I was transferred to another room with a supposed king-size bed, but it was so unstable that it was irritating.

    Travel Month: Apr 2025

    Room: STANDARD AC ROOM

    1.0

    Terrible Stay

    naresh m.loyalty-icon

    Stay was not good at all. Room was filled with cockroaches, lizards. Service was poor. No bath gel provided.

    Travel Month: Feb 2025 (4-Night Stay)

    Room: STANDARD NON-AC ROOM

    Purple Cloud Urban has replied on Wed Feb 26 15:29:12 IST 2025

    Dear Guest, Greetings from Purple Cloud Urban, Bangalore! Thank you for your valuable feedback regarding your stay in our hotel. We are sorry for the inconvenience caused during the stay in our hotel. Feedback is been noted down and assure you that it will be attended on the urgency that it requires, as we look forward to welcome you soon in our hotel in future with improved services. With kind regards, Purple Cloud Urban, Bangalore Team.

    2.0

    Poor Stay

    harsh s.

    so recently i booked one superior room in purple cloud urban where there are not many facilities like shower towel and bathsoap was missing room was not clean and even as they promised about 3 hrs complimentary checkout for which i paid extra that also i didn't get. I don't have any image

    Travel Month: Nov 2024

    Room: SUPERIOR ROOM

    Purple Cloud Urban has replied on Wed Dec 25 15:01:14 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban, Bangalore! Thank you for your valuable feedback regarding your stay in our hotel. We are sorry for the inconvenience caused during the stay in our hotel. Feedback is been noted down and assure you that it will be attended on the urgency that it requires, as we look forward to welcome you soon in our hotel in future with improved services. With kind regards, Purple Cloud Urban, Bangalore Team.

    5.0

    Value for money

    dhanasekaran r.loyalty-iconbusiness

    Hotel is located in a quiet place with all the required amenities. It also come with co working space.

    Travel Month: Nov 2024

    Room: STANDARD NON-AC ROOM

    Purple Cloud Urban has replied on Wed Dec 25 14:57:12 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban, Bangalore! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We look forward to welcome you soon in our hotel in future. With kind regards, Purple Cloud Urban, Bangalore Tam.

    4.0

    Good Stay

    sri s.loyalty-iconsolo

    Stay was good. Staff and manager were friendly. Property location is accessible and near to main road. Service is good.

    Travel Month: Nov 2024

    Room: SUPERIOR ROOM

    Purple Cloud Urban has replied on Wed Dec 25 14:56:53 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban, Bangalore! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We look forward to welcome you soon in our hotel in future. With kind regards, Purple Cloud Urban, Bangalore Tam.

    4.0

    Good Stay

    harkesh k.

    Good

    Travel Month: Oct 2024

    Room: STANDARD NON-AC ROOM

    Purple Cloud Urban has replied on Thu Nov 14 20:53:53 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 4-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

    1.0

    Terrible Stay

    pavan k.loyalty-icon

    Terrible by all means

    Travel Month: Sep 2024

    Room: STANDARD NON-AC ROOM

    Purple Cloud Urban has replied on Sat Sep 14 16:12:57 IST 2024

    Dear Guest, Greeting from Purple Cloud Urban ! Thank you for your review about our hotel. Your concerns and feedback has already been shared with the relevant departments and please be assured that corrective measures are being implemented. We are looking forward to welcome you back in the near future at Purple Cloud Urban. Warm Regards, Hotel Purple Cloud Urban

    5.0

    Nice experience.

    ajay j.family

    Overall enjoyed to stay. Property location is good. Nearby all market & tourist spot. Ambiance is excellent

    Travel Month: Aug 2024 (3-Night Stay)

    Room: SUPERIOR ROOM

    Purple Cloud Urban has replied on Thu Sep 05 16:01:19 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

    5.0

    Peaceful stay

    sandy k.solo

    Excellent and neat bathrooms good staff and overall excellent. Overall peaceful ambience of hotel. Recommended

    Travel Month: Jul 2024

    Room: STANDARD NON-AC ROOM

    • user photos
    • user photos
    • user photos

    Purple Cloud Urban has replied on Wed Aug 07 11:50:15 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

    5.0

    Excellent Stay

    sanjay k.

    Friendly and personal service. The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport, and the tourist sites. We would definitely stay there again.

    Travel Month: Jul 2024

    Room: STANDARD NON-AC ROOM

    • user photos
    • user photos
    • user photos

    Purple Cloud Urban has replied on Fri Aug 02 10:01:51 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

    5.0

    Excellent Stay

    disha.

    I stayed at hotel for business trip and was thoroughly impressed with the exceptional service and amenities. Overall, i would highly recommend this hotel to anyone who looking for a comfortable stay, i will definitely be back!

    Travel Month: Jul 2024

    Room: STANDARD NON-AC ROOM

    Purple Cloud Urban has replied on Fri Aug 02 10:01:36 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

    5.0

    Good stay

    suwa v.solo

    Rooms hygiene was good, staff were very polite and supportive the food was amazing room is well maintained, neat and clean. The staff is co-operative and helpful.

    Travel Month: Jul 2024

    Room: STANDARD NON-AC ROOM

    • user photos
    • user photos

    Purple Cloud Urban has replied on Fri Aug 02 10:01:16 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

    5.0

    Excellent Stay

    kajal t.

    Stay was very nice big room and washroom also clean humble staff wonderful experience will visit again

    Travel Month: Jul 2024

    Room: STANDARD NON-AC ROOM

    Purple Cloud Urban has replied on Fri Aug 02 10:00:56 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

    5.0

    Excellent Stay

    prachi p.

    Very nice and memorable stay we had. Very comfortable and friendly atmosphere at property. Service is excellent by staff. Room is very good

    Travel Month: Jul 2024

    Room: STANDARD NON-AC ROOM

    Purple Cloud Urban has replied on Fri Aug 02 10:00:38 IST 2024

    Dear Guest, Greetings from Purple Cloud Urban .!!Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We really appreciate you for taking the time to leave us a review .These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience with us. We are looking forward to the pleasure of welcoming you back soon to the Purple Cloud Urban

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