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You are booking hotel for more than 30 days

Review Of Prem Guest House

Katra, Katra | 2 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    2.6
    Average

    77 Ratings

    excellent
    10%
    very good
    25%
    average
    17%
    poor
    13%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 1
    • 4
    • 2
    • 1
    • 3
    • 1
    • 4
    • 2

    Rating Categories

    • Location2.7
    • Cleanliness2.4
    • Room2.6
    • Value For Money3.0
    • Food1.9
    • Facilities2.2
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests have mixed feelings about the property with some appreciating the nice location and helpful staff. However, many reviews highlight issues like poor room conditions, rude behavior from staff, and maintenance problems. Complaints about dirty bathrooms, unreliable power supply, and additional problems like overbooking are common. While it’s affordable, cleanliness and service are major concerns.

    1.0

    Worst ever experience

    ashit g.solo

    It is not worth of rs. 500 per night, however i paid rs under non cancellation booking. Poorest rooms, rude staff behavior. Have to wait for 1 hour in check in even when i reached hotel at 11. 55 am with check in time as 12 noon. Room given to me at 1 pm. Not at all recommended for anyone.

    Travel Month: May 2023

    Room: Dbl Bed Non AC Room

    1.0

    Terrible Stay

    abhishek s.family

    1. Worst booking ever, very costly with no service

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Dbl Bed Non AC Room

    4.0

    Only good

    mohan c.group

    First they offer me a worst room. After complain they change my room to another. Its good

    Travel Month: Oct 2022

    Room: 2 bedded room homestay

    2.0

    P

    singh m.

    Power supply baht hi poor hai. Garmi se kafi taklif me rahe. Fan is not properly work. Over all poor condition

    Travel Month: Jun 2022 (3-Night Stay)

    Room: 2 bedded room homestay

    4.0

    G

    vijay.couple

    Nice location staff are helpful

    Travel Month: Apr 2022 (3-Night Stay)

    Room: Dbl Bed Non AC Room

    5.0

    Nice gesture by the the staff and owner

    chetan s.family

    Nice gesture by the the staff and owner, an very helpful and supportive

    Travel Month: Dec 2021

    Room: Dbl Bed Non AC Room

    • user photos
    1.0

    Unprofessional guest house

    chander s.family

    I’ve booked two rooms at prem guest house from december 20 to 23, when we have reached at the guest house then we found out they had overbooked the rooms and there was no room available at prem guest house (even though we had made the full payment in advance for both the rooms. The have shifted us in some gold y guest house and it was just the nightmare for our family. No water geyser in one room, no mirror in the room nor in the toilet, no dustbin, broken mattress, broken bed, wc was choked in both the rooms so going to toilet was a nightmare for my family. They refused to return our money so couldn’t go anywhere else. If you listen to me then never make advance payment for such guest houses, they are there just to make the money at any cost and didn’t care about your safety and health and comfortable level.

    Travel Month: Dec 2021 (3-Night Stay)

    Room: Dbl Bed Non AC Room

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Location and food was fine, hygiene & safety was normal.

    sanjay k.family

    Location and food was fine, hygiene & safety was normal.

    Travel Month: Nov 2021

    Room: Triple Bed Non AC Room

    1.0

    Terrible Stay

    manish j.solo

    Very bad service, staff was not good. Not recommend to anybody.

    Travel Month: Oct 2021

    Room: Dbl Bed Non AC Room

    3.0

    Average Stay

    ashish a.family

    All service is good and staff service is very nice location is not good

    Travel Month: Feb 2021

    Room: Triple Bed Non AC Room

    3.0

    Average Stay

    adesh g.family

    Located within 120m from katra bus stand. Can be consider as per one, s requirement.

    Travel Month: Feb 2021

    Room: Dbl Bed Non AC Room

    4.0

    Average

    umesh k.group

    May take better actions for better services
    May take more precautions, to better prevention

    Travel Month: Jan 2021

    Room: Triple Bed Non AC Room

    5.0

    Prem Guest House

    mahendra k.family

    It was a comfortable stay at the lounge mentioned above.

    Travel Month: Mar 2020 (3-Night Stay)

    Room: Dbl Bed Non AC Room

    5.0

    Best

    rakesh v.family

    Best cheapest room near bus stand.

    Travel Month: Mar 2020

    Room: Dbl Bed Non AC Room

    5.0

    Excellent Stay

    pardeep.family

    Rooms are very dirty. Waste for money

    Travel Month: Jan 2020

    Room: 2 bedded room homestay

    2.0

    Not at all matching which was in the app

    shiva p.family

    Not at all clean and neat and to find it's difficult.

    Travel Month: Dec 2019

    Room: Dbl Bed Non AC Room

    1.0

    Pathetic hotel

    shanmukha y.family

    No cleanliness, surrounding was too noisy. We stayed for 3 days as we had paid amount in advance, never they provided even water to drink too. Rooms and bathrooms are very dirty.

    Travel Month: Oct 2019

    Room: Triple Bed Non AC Room

    1.0

    Dont spoil your trip

    sridhar.group

    Bad rooms and no electricity and bad staff. Dont spoil you trip booking this hotel

    Travel Month: Jun 2019

    Room: Dbl Bed Non AC Room

    2.0

    Dear sir no lights are fan at accommodation also very poor quality

    ambrish k.family

    No any booking in feature by your site's

    Travel Month: Jun 2019

    Room: 2 bedded room homestay

    3.0

    Average Stay

    yashwant k.family

    Breakfast not provided by hotel and terrible toilet cleanliness and bed was very bad.

    Travel Month: Jun 2019

    Room: 2 bedded room homestay

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