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Service apartment offering a caretaker, kitchen & lift

Review Of Phils Residency | Rooms & Suites

Fort Kochi, Cochin

    User Rating & Reviews

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    4.0
    Very Good

    45 Ratings, 23 Reviews

    excellent
    47%
    very good
    27%
    average
    16%
    poor
    7%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 4
    • 4
    • 2
    • 4
    • 3
    • 2
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness4.3
    • Value For Money4.3
    • Food4.0
    • Facilities4.3
    • Checkin Experience3.7
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    Review Summary

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    • Spacious and clean rooms available with ample parking space.
    • Great location near Fort Kochi and water metro.
    • Supportive and friendly staff who treat guests well.
    • Good option for families with kitchen facilities for cooking.
    Read more

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    Positive first
    3.0

    Unpleasant Experience – Fails to Meet Basic Standards

    rakshith s.couple

    I had higher expectations when booking this property, but unfortunately, my experience fell short. There was no one at the reception during check-in, which created an unwelcoming and disorganized first impression. Upon entering the room, I encountered several hygiene and maintenance issues. There were cockroaches present, which was deeply concerning. The television was not operational, the air conditioning was ineffective, and the room was infested with mosquitoes, making the environment quite uncomfortable. Additionally, the shower was not functioning properly, further adding to the inconvenience. Overall, the room did not meet even the most basic standards of cleanliness, comfort, or maintenance, which was very disappointing.

    Travel Month: Jun 2025

    Room: Entire 1BHK Apartment

    • user photos
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    Phils Residency | Rooms & Suites has replied on Mon Oct 27 16:28:08 IST 2025

    Thanks for your feedback...Regards..Mr.Ravi (Manager Operations)

    4.0

    Good Stay

    suraj k.

    Spacious and clean rooms with ample space for parking was available. The location was spot on near fort kochi and near to water metro.

    Travel Month: Dec 2024

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Mon Oct 27 16:28:31 IST 2025

    Thanks for your feedback...Regards..Mr.Ravi (Manager Operations)

    5.0

    cool place

    logeashwaran m.family

    It was a decent stay. Loved it!

    Travel Month: Dec 2022

    Room: Deluxe Room

    Phils Residency | Rooms & Suites has replied on Mon Oct 27 16:28:38 IST 2025

    Thanks for your feedback...Regards..Mr.Ravi (Manager Operations)

    3.0

    Decent home stay

    asif.couple

    It’s a decent place for the amount they are charging. Good location. Don’t look for amenities.

    Travel Month: Dec 2022

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Mon Oct 27 16:28:43 IST 2025

    Thanks for your feedback...Regards..Mr.Ravi (Manager Operations)

    5.0

    Review

    ajo j.family

    Good hotel for families. But room service is not available.

    Travel Month: Feb 2020

    Room: Superior Family Two Bed Room Suite

    Phils Residency | Rooms & Suites has replied on Thu Jun 11 10:09:22 IST 2020

    Thanks for your feedback.

    3.0

    Good place to stay

    umashankar p.family

    Little near to beach in Fort Cochi.

    Travel Month: Dec 2019

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Wed Jan 29 12:30:20 IST 2020

    Thanks for your feedback.

    1.0

    The room was very small

    faisal b.group

    The room was very small. I booked the room for 3 people but I don't get an extra bed. And the behavior of the staff was terrible.

    Travel Month: Aug 2019

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Mon Oct 27 16:28:49 IST 2025

    Thanks for your feedback...Regards..Mr.Ravi (Manager Operations)

    5.0

    Place for every one

    balu n.family

    Ice location and great place

    Travel Month: Aug 2019

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Mon Oct 27 16:28:54 IST 2025

    Thanks for your feedback...Regards..Mr.Ravi (Manager Operations)

    5.0

    Nice place

    balu n.family

    Best and nice hotel for remaining Fort Kochi.

    Travel Month: Aug 2019

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Wed Jan 29 12:29:30 IST 2020

    Thanks for your feedback.

    4.0

    Good

    karthik k.family

    Good one for family stay in Kochi. Receptionist was very helpful

    Travel Month: May 2019

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Mon Oct 27 16:29:01 IST 2025

    Thanks for your feedback...Regards..Mr.Ravi (Manager Operations)

    5.0

    Really very nice and clean

    vallikumar a.family

    They are treated as guest and very friendly.

    Travel Month: Mar 2019

    Room: Standard Double Bedroom Suite

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:25:33 IST 2019

    Thanks for the lovey feedback.

    4.0

    A good stay for family

    ridhdhi.family

    The dual room type facility served our purpose of staying together while travelling, all along. Happy that we could pick this up. Only negative side is its location, somewhat interior and congested area but good overall.

    Travel Month: Feb 2019 (3-Night Stay)

    Room: Twin Room Suit Ac

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:26:01 IST 2019

    Thanks for the feedback.

    5.0

    Excellent Stay

    vinay n.loyalty-icon

    Peaceful stay, supportive management.
    Spacious rooms 1 bhk, good kitchen, family rooms also available.

    Travel Month: Dec 2018

    Room: Suite Room

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:26:16 IST 2019

    Thanks for the feedback.

    4.0

    Good Stay

    arun w.

    Everything is perfectly fine as expected. Recommending for friends.

    Travel Month: Nov 2018

    Room: Suite Room

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:27:53 IST 2019

    Thanks for the feedback.

    2.0

    It’s not worth

    nibu k.family

    The property was not as expected. Its not an Hotel. Its more like a home stay. I had wait for one hour for a bed coffee. You can cook your food. Its a 2 bedroom apartment with kitchen. Its not worth the money. You can get much better rooms at Fort Cochin for the said rent

    Travel Month: Jan 2018

    Room: Twin Room Suit Ac

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:27:40 IST 2019

    Will do better next time. Also we don't have restaurant, will take this seriously and do the needful.

    5.0

    We are booked 4 rooms and 11 members are stayed in

    srinivasan s.group

    The stay was very good and they kept the rooms are very clean and neat. Have the facility to cook also and the location also very near to the beach and port. We are booked 4 rooms and 11 members are stayed in wonderful environment. The staff are very much cooperative and good services.

    Travel Month: Sep 2017

    Room: Standard AC Room

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:28:20 IST 2019

    Thanks for the feedback.

    5.0

    Excellent. The rooms are neat

    dinesh p.family

    The rooms are neat and clean. The room services are also good. The guests are well received and room was allotted immediately. The cost of rooms are costly compared to other places I give 4. 8 out of 5.

    Travel Month: Sep 2017

    Room: Suite Room

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:28:42 IST 2019

    Thanks for the Feedback.

    5.0

    Facility good and neat

    ashok k.solo

    Good and had wonderful stay! Great ambience to stay. Staff being very cooperative and making the stay more energetic. Facility, could be referred for a great and wonderful home stay environment. I had great time focusing on my job without any hassle from the city clutches.

    Travel Month: Sep 2017

    Room: Suite Room

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:28:54 IST 2019

    Thanks for the feedback.

    5.0

    Real value for money and Calm environment.

    joanna.group

    The staff are really down to earth people. Very helpful management. The rooms are neat and well maintained. The facilities are good. The food was the only thing missing. Overall a very hospitable to stay.

    Travel Month: Jul 2017

    Room: Twin Room Suit Ac

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:29:18 IST 2019

    Thanks for the feedback.

    5.0

    Ambience

    r s.family

    It is a service apartment like facility. Easily approachable to Fort Cochin. Rooms are well kept. The bathrooms are very clean. The person in charge of the property, was very cooperative. Only free breakfast was not included in the price. Otherwise value for money especially for those who are going with the family

    Travel Month: Jun 2017

    Room: Suite Ac

    Phils Residency | Rooms & Suites has replied on Thu Apr 04 09:29:43 IST 2019

    Thanks for the feedback.

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