I had higher expectations when booking this property, but unfortunately, my experience fell short. There was no one at the reception during check-in, which created an unwelcoming and disorganized first impression. Upon entering the room, I encountered several hygiene and maintenance issues. There were cockroaches present, which was deeply concerning. The television was not operational, the air conditioning was ineffective, and the room was infested with mosquitoes, making the environment quite uncomfortable. Additionally, the shower was not functioning properly, further adding to the inconvenience.
Overall, the room did not meet even the most basic standards of cleanliness, comfort, or maintenance, which was very disappointing.