I booked a room as it was cheaper than booking directly. However, the hotel staff seemed annoyed, likely because they were earning a smaller margin. I had booked a deluxe room, but none of the rooms matched that description. They made us wait for 1 hours before allotting a room, initially claiming that only rooms with common washrooms were available.
After waiting until 12:00, we were given a room that was far from proper. While it had a washroom, there was no water supply, forcing us to use the common washroom. The room had a door but no lock. When we asked for a key, they said they didn’t have one and assured us that everyone leaves their luggage with trust, and it would be safe.
The water supply was inadequate, and when we complained early in the morning (as it was urgent to use the washroom), the receptionist was rude and shouted at us, saying there were other customers too and that he wouldn’t fill the water tank. He told us to do whatever we wanted.
The experience was horrible—terrible rooms, terrible service, and rude staff. This place shouldn’t even be categorized as a hotel. It doesn’t deserve even a single star, but unfortunately, there’s no option to give zero.
not recommended to anyone.
I