The property boasts spacious, well-furnished rooms with good amenities, and the staff is friendly and helpful. However, many guests faced issues with check-in, often being denied entry or stranded upon arrival. The location seems to be a downside, and the absence of essential facilities like lifts and adequate toiletries has been highlighted. While some appreciated the cleanliness and decor, others experienced major dissatisfaction with service and communication. It's a mixed bag of good efforts but significant flaws in management.