Guests are finding the property poorly maintained, highlighting issues like bad smells, unclean rooms, and malfunctioning amenities. The service has often been described as subpar, with many reporting rude reception staff and lack of basic facilities. While some appreciated the food quality and peaceful surroundings, the overall sentiment leans towards disappointment, particularly regarding cleanliness and availability of services. Location is noted as good, but the condition of the property and management leave much to be desired.