The property has mixed reviews highlighting both positives and negatives. Guests appreciated the spacious, clean rooms and friendly staff, with some praising the tasty food and beautiful ambiance. However, many faced issues with cleanliness, maintenance, and service responsiveness. The location is deemed inconvenient, far from the beach, and there were complaints about the property being misrepresented as a resort. The pool and other amenities often did not meet expectations, and room service was frequently described as slow and inconsistent.