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Review Of Old Courtyard Hotel

Fort Kochi, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.0
    Very Good

    20 Ratings, 9 Reviews

    excellent
    40%
    very good
    40%
    average
    0%
    poor
    20%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 5
    • 2
    • 4
    • 2
    • 2
    • 2

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Value For Money2.7
    • Child Friendliness2.7

    Sort by:

    Positive first
    4.0

    Good Stay

    joseph g.

    Old Courtyard Hotel fort kochi Property is located in the centre and very accessible from all destinations in fortkochi. Rooms not great and is old but maintained properely. Not much facilities are there. Food options are also is limited.

    Travel Month: Sep 2025

    Room: Standard Room

    Old Courtyard Hotel has replied on Sun Sep 28 18:54:01 IST 2025

    Dear Joseph, Thank you for sharing your feedback. We’re glad you appreciated our central location and the upkeep of our heritage building. As a restored historical property, our rooms reflect the original character of the building, which may differ from modern hotels. While facilities are intentionally kept simple to preserve the heritage charm, we continuously look for ways to enhance comfort. We also appreciate your comments on food options and will keep them in mind as we improve our offerings. Sincerely, Management

    4.0

    Good Stay

    maria s.family with 1 kid

    Location is at the Princess street of Fort Cochin ,providing easy access to beach ,Santa Cruz, Francis church etc .Only issue was that try don’t have their own parking area.

    Travel Month: Apr 2025

    Room: Standard Room

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    Old Courtyard Hotel

    Dear Maria, Thank you for your kind words about our location on Princess Street — we’re glad you enjoyed being close to Fort Kochi’s main attractions. As a heritage property in the historic part of town, we don’t have a private parking area, but there are public parking spaces available nearby. We truly appreciate your feedback and hope to welcome you again soon. Sincerely, Management

    4.0

    Good Stay

    loyalty-iconfamily with 1 kid

    A heritage hotel close to Fort kochis iconic points. Didn't have food,I guess they serve English breakfast

    Travel Month: Dec 2024

    Room: Standard Room|Deluxe Room

    Old Courtyard Hotel has replied on Sun Sep 28 18:57:14 IST 2025

    Dear Anil, Thank you for your feedback. We’re delighted you appreciated our heritage charm and convenient location near Fort Kochi’s iconic landmarks. We do serve both Indian and Continental breakfast options, including English breakfast, in our courtyard each morning. We hope you’ll try it on your next visit! Sincerely, Management

    5.0

    Excellent Stay

    akhil p.loyalty-iconcouple

    Overall, our experience was great, and the customer service was truly commendable. The rooms were clean and hygienic, which made our stay very comfortable. We also appreciated the small decoration arranged for a birthday celebration, which was a lovely touch. Ms. Neelema coordinated everything exceptionally well, ensuring that our requests were met. We were very happy with our stay, and the positive vibes of the hotel added to our experience. I would highly recommend old courtyard hotel to anyone looking for a wonderful place to stay.

    Travel Month: Oct 2024

    Room: Standard Room

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    Old Courtyard Hotel has replied on Sun Sep 28 18:59:23 IST 2025

    Dear Akhil, Thank you so much for your wonderful feedback and recommendation. We’re delighted to hear that you had a great stay and appreciated our clean, comfortable rooms and warm hospitality. It’s lovely to know the birthday decoration added a special touch to your visit. We’ll be sure to pass on your kind words to Ms. Neelema for her exceptional coordination. We truly appreciate your recommendation and look forward to welcoming you back to The Old Courtyard Hotel. Sincerely, Management

    5.0

    Best quaint hotel

    elizabeth j.loyalty-iconfamily

    This is a quaint hotel in the middle of everything that kochi has to offer. All the restaurants, sites, and other attractions are within walking distance of this hotel. The staff are very helpful and were extremely attentive to all our needs.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Standard Room

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    Old Courtyard Hotel has replied on Sun Sep 28 19:00:33 IST 2025

    Dear Elizabeth, Thank you for your lovely feedback. We’re delighted you enjoyed the charm of our heritage hotel and its central location, with everything Fort Kochi has to offer just a short walk away. It’s wonderful to hear that our team made your stay comfortable and attended to your needs with care. We truly appreciate your kind words and hope to welcome you back again soon. Sincerely, Management

    2.0

    Poor Stay

    khushbu b.family

    The standard room is way too expensive for what it is. It is a very tiny room and not at all good. The air conditioner had a bad smell. The swimming pool must be avoided at any cost. Our 3-year old son had a very bad reaction rashes on his legs due to the over chlorinated water. We had to go to a hospital and the recovery has been long and painful.

    Travel Month: Mar 2024

    Room: Standard Room

    Old Courtyard Hotel

    Dear Khushbu, Thank you for sharing your feedback. We are truly sorry to hear about your experience, and especially concerned to learn about your child’s reaction. Guest safety and comfort are very important to us, and we are reviewing our pool maintenance procedures to ensure this does not happen again. Regarding the room, the Standard Room is our most compact category and is best suited for a couple or solo travellers. It is not ideal for families or couples with children, and we always recommend booking one of our larger room categories for a more comfortable stay. We also regret the issue with the air conditioning and will address it promptly. We sincerely regret the discomfort caused to your family and appreciate your feedback, which helps us improve. Sincerely, Management

    2.0

    Poor Stay

    biju u.loyalty-iconcouple

    It's a very run down hotel. Everything very old and even door do not have proper locks. Close to main centre and its not worth the money

    Travel Month: Nov 2023

    Room: Suite Room

    Old Courtyard Hotel has replied on Sun Sep 28 19:08:35 IST 2025

    Dear Biju, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. The Old Courtyard Hotel is a heritage property, and we preserve its original architecture and antique features, which may feel different from modern hotels. That said, we do ensure regular maintenance and security measures, including proper door locks, to keep our guests safe and comfortable. We value your comments and will review your concerns carefully. Sincerely, Management

    2.0

    Not worth the price

    deepthi p.loyalty-iconfamily

    The sea view and bath tub mentioned in the description is not available. The power supply went of at night and water supply also stopped and water was not available till morning 11 am. The room was also small. There are much better options available for the same price.

    Travel Month: Nov 2023

    Room: Superior Room

    Old Courtyard Hotel has replied on Sun Sep 28 19:10:12 IST 2025

    Dear Deepthi, Thank you for your feedback. We regret the inconvenience caused during your stay. Our property does not offer sea-view rooms or bathtubs, and we will review the description to ensure there’s no confusion on any platform. Unfortunately, the overnight power and water outage was due to a municipal supply issue beyond our control, though we did our best to restore services as quickly as possible. We appreciate your comments and will work to improve. Sincerely, Management

    4.0

    Cute place

    reenu j.group

    Courteous, friendly staff. Awesome room - we stayed in suite and deluxe room. Perfect for foreign tourists who want a heritage experience.

    Travel Month: Jan 2023

    Room: Suite Room

    Old Courtyard Hotel has replied on Sun Sep 28 19:11:25 IST 2025

    Dear Reenu, Thank you for your kind words! We’re delighted to know you enjoyed both the Suite and Deluxe Rooms and appreciated the heritage charm of the property. Your compliments to our courteous and friendly staff mean a lot to us. We look forward to welcoming you back for another memorable stay. Sincerely, Management

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