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You are booking hotel for more than 30 days

Review Of NX HOTEL0123401234

Tangra, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.9
    Very Good

    272 Ratings, 108 Reviews

    excellent
    40%
    very good
    26%
    average
    20%
    poor
    8%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 4
    • 5
    • 4
    • 3
    • 3
    • 5

    Rating Categories

    • Hospitality4.5
    • Facilities4.1
    • Food3.7
    • Cleanliness4.6
    • Value For Money4.0
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    Reviews Summary

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    This property shines with its excellent food quality, receiving multiple praises for delicious meals, making it a foodie’s delight. The staff is noted as courteous and cooperative, enhancing the guest experience. While the rooms are on the smaller side, they are clean and well-maintained. The property’s location is a plus, situated conveniently close to key areas. Overall, it promises a comfortable stay with satisfying service and hygiene standards.

    Sort by:

    Positive first
    3.0

    Average Stay

    anand r.

    Not required

    Travel Month: Jun 2025

    Room: Premium

    5.0

    Excellent Stay

    solo

    superb experience.room is neat and clean restaurant is excellent. Great stay. location is good as it is on em bypass

    Travel Month: May 2025 (3-Night Stay)

    Room: Premium

    4.0

    2 days stay at NX hotel

    shashi k.group

    Hotel location was Ok, no issues. Food was really good and well served 5 starts for that. The room size was small comparatively in this price range therefore rating it 4 stars. Room service was just Ok, 3 Stars for that. At least they should have replaced the towels used during 1st day stay. There should be replacement of towels with fresh towels for the next day stay.

    Travel Month: Mar 2025

    Room: Premium

    2.0

    Poor Stay

    sudarshana h.

    Room was very small, there was no hot water even during the morning hours. No dental kit provided whereas it will be available in most of the hotels. Breakfast was worst, very bad taste and i didn't had anything

    Travel Month: Jan 2025

    Room: Premium

    3.0

    Average Stay

    tathagata r.loyalty-icon

    Rooms are very congested, no value for money

    Travel Month: Jan 2025

    Room: Premium

    5.0

    Excellent Stay

    md s.loyalty-icon

    It was very comfortable stay

    Travel Month: Jan 2025

    Room: Premium

    2.0

    Pathetic stay

    manish s.loyalty-iconbusiness

    Ac doesn't work water heater wasnt working tiny rooms not value for money poor breakfast no courtesy

    Travel Month: Dec 2024

    Room: Premium

    4.0

    Good Stay

    raman k.

    Please improve the quality of food

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Premium

    • user photos
    • user photos
    4.0

    Very Nice

    mohd a.loyalty-icongroup

    The hotel is good.Staff is very cooperative and the most important is food is too good.Room is neat and clean.

    Travel Month: Oct 2024

    Room: Premium

    1.0

    Worst experience

    lakshay j.loyalty-iconbusiness

    They don’t know how treat their customers. Rooms are so small according to prices. This hotel takes the money first for even water bottle then they will handover to you. No service. Terrible location

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Premium

    3.0

    Average Stay

    ezaz k.business

    Service is not soo good and the staff was very good and the hotel location is awesome and food is also very good

    Travel Month: Sep 2024

    Room: Premium

    • user photos
    • user photos
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    4.0

    Good Stay

    bhargav t.loyalty-iconbusiness

    Located very conveniently on the bypass highway. 30mins away from the airport. Restaurant is updated and modern with good food. The rooms and washrooms are modern and clean, but the only concern is the size as space will be tight if two people are occupying a single room.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Premium

    1.0

    worst of my life

    kamran k.loyalty-iconcouple

    Ive had the worst stay ever. The receptionist has no manners and just for the matter of 2 hours he charged me not even half day charge but full day charge. We booked the smallest room which was available but he charged us the money of full day just because we did late checkout. Worst stay, unprofessional staffs and service.

    Travel Month: Aug 2024

    Room: Premium

    NX HOTEL has replied on Wed Sep 18 14:13:05 IST 2024

    Dear Mr. Khurshid Greetings from NX Hotel, Kolkata! Thank you for your valuable feedback, as far as the amount charge and time is concerned, I checked with the team and would like to inform you that our standard check-out time is 11 am and you were given a grace period of 2 hours i.e 01 Pm on complimentary basis but you checked out at 17:16 hours, it is well beyond 2 hours. The amount that was charged was for half day only and was applicable i.e till 6pm, and the amount was Rs 2500 which is the properties minimum half day rate, we cant charge below this amount.each and every detail was explained to you in brief and politely by our front desk staff, then also I would apologise for the inconvenience caused to you.

    3.0

    Average Stay

    saurabh s.loyalty-icon

    Not happy wid stay

    Travel Month: Jul 2024

    Room: Premium

    2.0

    Poor Stay

    kiran k.loyalty-iconbusiness

    Rooms were very small, can fit only 1 person in my room there was issue with washroom door it was damaged and it was not closing asked them to change room as am not comfortable for the issue i have requested them many times but no result, stayed like that only upto 4 days bcoz of booking was paid. 5th floor bar attendant not behaved properly. Smoking smell around the room.

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Premium

    3.0

    Average

    shivam c.loyalty-iconbusiness

    The property was good, reception guys were very good but the restaurant staff was not good & food was also very bad. The laundry is also very bad.

    Travel Month: Jun 2024

    Room: Premium Deluxe

    3.0

    Small rooms

    basavaraja s.business

    Rooms and bathrooms are very small but clean. I think they have small geyser for hot water so it is not sufficient. There was no buffet breakfast during my stay of 2 days. I felt bit expensive for these rooms. Bed linen was bit dirty.

    Travel Month: Jun 2024

    Room: Premium

    5.0

    Nice

    nagendran n.loyalty-iconsolo

    staff behavior good, location is main on the city , food also good overall is nice, room very neatness very nice

    Travel Month: Jun 2024

    Room: Premium

    4.0

    Good Stay

    e g.

    Food excellent

    Travel Month: May 2024

    Room: Premium

    5.0

    Impeccable cleanliness and maintenance

    shahbaz.business

    The hotel is in good location the food, amenities and services are excellent.

    Travel Month: May 2024

    Room: Premium

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